It was a really great overall experience of the area. The guide kept it moving. The train ride is totally worth it. Our guide Amin was excellent. Friendly and knowledgeable
事業者からの返答
Thank you, Karen, for sharing your experience! We’re so happy to hear that you had a great time discovering the area and that the train journey was one of the highlights of your day.
Amin will be especially pleased to hear your kind words. We’re proud to have guides who combine local knowledge with a friendly approach, and it’s wonderful to know he helped make your experience enjoyable.
Thank you for choosing Keytours, and we hope to see you again on another Swiss adventure!
A
Alexandra_p
June 23, 2026
Gruerye Chocolate, Cheese and Panoramic Train Ride
Chris our driver/guide was awesome! We went to the chocolate factory did a tasting, walked through the history and saw chocolate being made. Next was the cheese, you can only watch the process live in the AM, so if you go later you watch a video, still educational.
Lunch at the cheese factory was okay, would not do again, it was fondue with bread and potatoes nothing else. Next we went to the medieval village, lots of places to eat and shop, castle is an extra expense, cute but would probably cut down how much time we spent there. Next I did the panoramic train ride, it was okay beautiful sites co.fortable ride, but nothing extra about it. It would have been nice to have a drink or something
All in all it was a great day, I experienced a lot of the unique things associated with Switzerland.
事業者からの返答
Dear Guest,
Thank you very much for sharing your detailed feedback.
We are delighted to hear that you enjoyed the day overall and that Chris made a great impression as your driver/guide. It’s also wonderful that you appreciated the visits to the chocolate factory and the traditional cheese experience, both of which are among Switzerland’s most iconic highlights.
Regarding lunch, just to clarify for future guests, fondue is offered as part of the authentic Swiss experience, as it is one of the country’s national dishes. The meal is not intended as a fine dining menu but rather as a traditional, simple regional experience. We are glad that, overall, you had a memorable day discovering many unique aspects of Switzerland, and we hope to welcome you again on another excursion.
Best regards,
The Keytours Team
S
SUSAN_B
June 16, 2026
Gruyere
The visit to the cheese and chocolate factories did not live up to expectations, the Medieval village and castle we enjoyed very much, not worth the price charged.
事業者からの返答
Dear Susan,
Thank you for taking the time to share your feedback.
We are glad to hear that you enjoyed the medieval village and castle. Gruyères is widely regarded as one of the most beautiful villages in Switzerland, and its charm, history, and scenery make it a highlight for many visitors.
We understand that the visits to La Maison du Gruyère and Maison Cailler did not fully meet your expectations. Both are among Switzerland’s most iconic food experiences, with Maison Cailler being one of the country’s most famous chocolate brands and Gruyère representing an important part of Swiss heritage. Many guests appreciate discovering the traditions behind these world-renowned products. Thank you again for choosing Keytours, and we hope to welcome you on another tour in the future.
Best regards,
The Keytours Team
N
Nancy_T
June 3, 2026
Wonderful day tour that is not to be missed!
Our guides were professional, friendly, fun and kept us all informed about the schedule so we could enjoy our time at each stop. This tour was fully enjoyed by our extended family group of 11, from grandparents, parents to kids-fun and informative for all! This tour covers it all. It is more than worth it for the time and the cost. Would recommend 10/10.
事業者からの返答
Thank you so much for your wonderful review, Nancy! We're thrilled to hear that your entire family—from grandparents to the kids—had such an enjoyable experience together. Creating tours that are engaging, informative, and enjoyable for all ages is exactly what we strive for.
Your kind words about our guides and your recommendation mean a great deal to us. Thank you for choosing Keytours to be part of your family's memories, and we hope to welcome you all again on a future adventure!
M
Marsellina_M
May 4, 2026
Weekend escape from Geneva!
Normunds is an excellent guide with a good sense of humour. He made the trip very interesting.
Unfortunately, we ran into unplanned traffic and huge crowds of people in Gruyenes. This had an impact on the time and access to toilets.
That said, I really enjoyed my lunch and was grateful for time allocated for the visit in the village. However, with huge crowds, it was not possible to see the castle.
Except for this, I am sure this can be the best trip!
事業者からの返答
Thank you for your thoughtful feedback! We’re delighted to hear that Normunds made the trip engaging with his knowledge and sense of humor.
We’re sorry that unexpected traffic and the large crowds in Gruyères affected your visit and limited your time there, including access to some facilities and the castle. Unfortunately, busy periods and local conditions can sometimes impact the experience, but we understand how this can be disappointing.
We’re glad you still enjoyed your lunch and the time in the village, and we truly appreciate your understanding. Your comments are very helpful, and we hope to welcome you again with Keytours for an even smoother experience in the future.
5
583gabriellej
November 30, 2025
Great experience
Full day of non stop wonders and fun!
The chocolate factory was great (you do need to move through it swiftly, but it wonderful and very informative).
The cheese tour was very informative and the gold package (tasting ) was delightful
事業者からの返答
Dear Guest,
Thank you for sharing your experience! We’re delighted to hear that you enjoyed the chocolate factory and the cheese tour, especially the gold package tasting.
It’s wonderful to know that the day was full of fun and informative experiences.
We really appreciate your feedback!
Kind regards
S
Sirish_K
October 1, 2025
Very good day trip from Geneva
Very good day tour from Geneva. Our tour guide/driver Aristotle was excellent. Has good sense of humor and took care of everyone. Included lunch was very good.
事業者からの返答
Thank you, Sirish! We’re delighted to hear you enjoyed your day trip to Gruyères. It’s wonderful that Aristotle’s humor and attentiveness made the tour even more enjoyable, and we’re glad you liked the included lunch! Best regards from Keytours
L
LouiseP1443
September 21, 2025
Chocolatey, Cheesey and very Beautiful
My husband and I had a great day from start to finish. Our tour guide was friendly and approachable and gave plenty of useful information to make sure we all had a good time. The chocolate tour was good, especially the unlimited chocolate at the end. The Gruyere factory was interesting and had a lovely restaurant where we got to taste some slices of gruyere and try the fondue with a glass of wine, finished by meringue and cream. We spent some time in the town of Gruyere which was really pretty, then we went to the train where we had reserved seats at the back of the train with panoramic windows and it was such a scenic journey. The overall trip is a little expensive but we felt it was worth it as the coach journey alone is full of beautiful views of the mountains, its air conditioned and comfortable. Also, as its only a small coach the experience feels a lot more personal.
事業者からの返答
Dear Louise,
Thank you so much for your wonderful review! We’re thrilled to hear that you and your husband had such a great day on our Gruyères tour. It’s fantastic to know you enjoyed the chocolate and cheese experiences — and of course, the delicious fondue and meringue!
We’re also glad you appreciated the comfort of our small coach and the scenic panoramic train ride — it truly is a beautiful part of Switzerland. Your kind words about our guide and the overall experience mean a lot to us.
Thank you again for choosing Keytours, and we hope to welcome you back soon for another memorable adventure!
Warm regards,
The Keytours Team
J
Julia_M
September 3, 2025
A real value
Gave me a real feel for Switzerland’s beauty and goodies. Everything went perfectly. I was so glad I chose this tour. A real value. Our driver and guide was Amad was friendly, knowledgeable and caring.
事業者からの返答
Dear Guest,
Thank you so much for your wonderful feedback!
We’re delighted to hear that you enjoyed Switzerland’s beauty and had such a perfect experience on the tour.
It’s great to know you found it a real value and that Amad made the journey even more special with his friendliness, knowledge, and care. We’ll be sure to share your kind words with him!
Kind regards
We hope to welcome you back for another adventure soon.
R
ramonaa55
August 13, 2025
Enjoyable chocolate and cheese tour for the whole family - well-organized!
8/11/25: Gruyère’s chocolate and cheese tour
Highly recommend - 5 stars! We boarded a new and comfortable coach, with excellent AC on a 90 F day, with our informative, very organized, and friendly guide/driver David, for this 10 hour tour. Starting with Geneva sights, we headed towards Lausanne, learning about the mountain ranges and various cantons and their special features as we passed by. The Caillier Chocolate factory was fun and interactive, followed by generous chocolate tastings (my family tried at least 7-10 chocolates each). People were buying in the well stocked gift shop at the end. We headed next to the Gruyères cheese factory - audio guides were a little cheesy, but David timed it so we could see the actual cheese making (around 12:15) which added a lot to our experience. The videos along the walls with additional info on cheese making made it more interesting. The exhibit included the smells of various alpine plants - summer milk of cows grazing in the upper alpine meadows taste different for this reason - it seemed we could taste those flavours in the light fondue meal at the end (samples of 9 month aged Gruyère cheese, followed by a delicious cheese fondue with potatoes and bread, and double creame/meringue dessert, accompanied by wine). Be sure to sign up for the “gold” level tour to get this lunch as well as the Golden Pass Train to Montreux and then back to Geneva by bus. We also got to spend an hour among cows and cowbells and the charming Gruyère castle. In all, it was a bit pricey, but with everything included, the family (age 12, 14, 20, and adults) agreed it was a well-done and worthwhile trip!
事業者からの返答
Dear Sir,
Thank you so much for your wonderful review! We are thrilled to hear that you and your family enjoyed the Gruyère chocolate and cheese tour. It’s fantastic to know that David provided an informative and friendly experience and that you all enjoyed the sights, tastings, and activities along the way.
We’re glad the timing at the cheese factory and the “gold” level lunch added to your enjoyment, and that the coach and AC made the day comfortable even on a hot day. Your detailed feedback will be very helpful for future guests considering this tour.
We truly appreciate your recommendation and hope to welcome you and your family on another adventure soon!
Best regards
Genevaの類似ツアーを比較
最安値: Best of Geneva City Tour with optional boat cruise — $56
最高評価: Award-Winning Geneva Chocolate &Old Town Tour (3h) — 5.0 (4,352 件のレビュー)
最短: Award-Winning Geneva Chocolate &Old Town Tour (3h) — 3 時間
