Diver-first, don't give care about snorkelers but beautiful reef.
Pretty big boat with about 80 passengers, but definitely not as big as others operating in the area. They are 100% divers first. To the extent, that when we were out at sea snorkeling, it was a very turbulent time because of how windy it was. I am sure the "guides" could see that I am not a good swimmer given that I was holding on to my husband's arm the whole time. At one point my full face mask created a suction around my face and I was gasping to breathe. It was like being choked by a plastic bag around my face. In order to try and create an air gap so I can breathe around my face, I held on to the rope that was being used by divers. I am sure they could see that I am struggling to breathe but all this while all I could hear while I am gasping and felt like I was dying was "leave the rope for the divers", "leave the rope for the divers" and they didn't care at all about anyone who was not diving. The instructors were very very biased and would only speak to and engage with divers, with 0 concerns given to someone else.
So point being - if you are diving, go for it. If you are only snorkeling, I am sure there are better options out there.
That said, the reefs were beautiful but find a better provider!
事業者からの返答
Thank you for sharing your feedback. We’re sorry to hear you felt unsupported during your snorkelling experience. For safety reasons, divers disembark first, followed by snorkellers, as divers require additional time and space to enter the water safely.
We’d also like to clarify that we do not provide full-face masks, so the mask described would have been your own equipment. When you experienced difficulty breathing and were holding the safety rope, our crew may not have been able to clearly see your face or recognise the severity of what you were experiencing. Our team’s priority is always guest safety, and we regret that you felt otherwise on the day.
We’re pleased to hear you still enjoyed the beauty of the reef and hope you can experience it again in calmer conditions.
M
Monica_B
August 10, 2026 · via Viator
Loved it- more info would be helpful
I love the option of 3 different stops to dive or snorkel. The staff were fabulous. Great info from marine biologist. Strongly recommend letting people know that they should bring warm clothes, to bring reef safe sunscreen and also that you provide suits to wear for snorkelling too.
事業者からの返答
Thank you for your lovely review and recommendation!
We hope to welcome you back to the Great Barrier Reef for another day of diving or snorkelling! 🌊🐠
I
italianwanderluster
July 31, 2026 · via Tripadvisor
Great crew and tour of the Great Barrier Reef
This tour was great as they offered pick up and drop off from the resort where I was staying in Port Douglas, plus three different reefs snorkeling and Morning tea, lunch & afternoon tea.
This particular tour also stood out to me because there was also a marine biologist explaining a lot about corals and animals.
They also made sure everybody was safe, especially me, since I was the only solo traveller, so every once in a while they would check on me to make sure I was ok.
It was an unforgettable day, realising a dream I had been chasing since the age of 5, and the Poseidon crew made the whole experience even better!
事業者からの返答
Thank you for your amazing review! We’re thrilled to read you had such a memorable day exploring the reef with our Poseidon crew. We’re especially glad our team made you feel safe and supported as a solo traveller, and that you enjoyed the marine biologist’s insights and the incredible reef experiences. We hope to welcome you back for another unforgettable adventure soon! 🐠
E
Eleanor_K
July 18, 2026 · via Viator
A fabulous day out with...
A fabulous day out with the most amazing crew who were there to give us a brilliant experience….
Great food and plenty of it !
Great care and safety was paramount
事業者からの返答
Thank you Eleanor for sharing your review! It’s wonderful to read your appreciation for the food and generous portions, and the care and attention our crew provided throughout the day. Safety is always our highest priority, and we’re delighted you felt well looked after.
Thank you for joining us, and we hope to welcome you back for another incredible reef adventure! 🐠
J
J7582BQemmac
July 16, 2026 · via Tripadvisor
Wondrous experience
Such a wondrous family day exploring 3 reefs snorkelling, seeing marine life and stunning reef. Staff were fabulous. Pick up and drop off easy. Food lovely.
Thank you for such a great day!
事業者からの返答
Thank you, we're so pleased to read your family enjoyed a wonderous day exploring the Great Barrier Reef with us on board Poseidon! We’ll be sure to share your kind words with the crew.
Thank you for joining us, and we hope to welcome you back for another amazing reef adventure! 🐠💙
5
5StarSeeker
July 6, 2026 · via Tripadvisor
Quickie Crew are THE Best Crew!
This was my first trip on Poisiden but
I’ve travelled with Quicksilver Group before so expectations were high. The vessel had approx 50 guests and heaps of crew. As an experienced snorkeler (and former diver) I was keen to see how our Great Barrier Reef looked in 2026 and especially to revisit the Ribbon Reefs at the edge of the Continental Shelf.
All three sites we visited were excellent and the weather held all day. Reef life and corals were so stunning at The Point - our first stop - I thought ‘no-one could possibly be disappointed seeing this as their first ever Outer Reef experience’ …
Our biologist - also Master Reef Guide - was terrific and explained the topic of coral bleaching very well (although we didn’t witness any) and our guided snorkelling tours were very enjoyable.
As was lunch; hot dishes, tiger prawns and fresh fruit platters and much more. Afternoon tea was also a welcome lift after the third snorkelling site.
Well done to the Quickie Crew again - you are the Rockstars of the Reef!
事業者からの返答
Thanks for the fantastic feedback! We’re thrilled to hear you enjoyed your first experience on Poseidon and that the Ribbon Reefs lived up to expectations.
We’ll pass on your kind words to our crew. They’ll love being called the “Rockstars of the Reef”! Thanks for joining us and we hope to welcome you back again soon.
A
Anne_S
July 4, 2026 · via Viator
Wonderful day out with this company
Fabulous day out on the outer Great Barrier Reef. Snorkelling sites had an abundance of sea life. Even saw a reef shark in all its beauty. Different options offered to us. You could choose to float around like I did or challenge yourself to further exploration with a guide or do a drift snorkel. Delicious food options and a kind caring crew. Special thanks to Alicia who went above & beyond cleaning up and offering us her expertise. Lots of help was available with equipment. Thank you for a fabulous day on the outer reef. Friendly check in staff too.
事業者からの返答
Thanks for sharing your feedback! We’re so glad you had such a great day exploring the Outer Great Barrier Reef with us. We’ll be sure to pass on your kind words to Alicia. Thanks for joining us, and we hope to welcome you back onboard again soon.
D
Denise_Z
April 6, 2026 · via Viator
Beautiful day in the rainforest
We really had a good time on this excursion. The scenery is second to none, we enjoyed ourselves swimming in a river spot, we also spotted a couple of crocs on the river. Our driver/ guide Mike was a lovely person who also went out of his way to do a quiz for us on the bus! 5 star experience. I highly recommend it if you are interested to enjoy nature. We also had a good lunch with beef, chicken or fish burgers.
S
steven_d
March 17, 2026 · via Viator
Great great barrier reef
Great snorkeling experience. I am a diver but my friend was not able to dive so I had no buddy so we snorkeled, I was glad because almost everything you see is within 10 feet. They had life jackets and noodles for those that needed but it was a great way for people to float and see under the surface
The coral was amazing, all the different types and colors. The staff was very helpful and they had a ocean biologist to give a brief seminar and some guided swims
Definitely a must do tour with a great company
事業者からの返答
Thank you kindly for your recommendation to future travellers Steven. We're so happy to read that you had a memorable time with us on the Great Barrier Reef!
C
Carole_V
February 9, 2026 · via Viator
Really great.
Really great and well supervised. Had the choice between snorking or bottled. The view of the fish and corals is extraordinary.
事業者からの返答
Merci d’avoir partagé votre expérience ! Nous sommes ravis d’apprendre que vous avez apprécié la possibilité de choisir entre le snorkeling et la plongée sous-marine, et que les coraux et poissons colorés vous ont tant impressionné. C’est formidable de savoir que la sortie vous a paru bien organisée et agréable — nous espérons vous accueillir à nouveau bientôt pour d’autres aventures sur la barrière de corail !
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