Whilst the tour was v good. The last leg was disappointing. I was a solo traveller and details of the pick up point after the sunset were incorrect and I nearly missed the bus back. NST who ran the trip need to have a rep at every point of the trip as that was stressful for me
事業者からの返答
Dear guest,
Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the tour overall, but we’re very sorry that the final part of your experience was stressful.
We understand how concerning it must have been to be unsure about the correct pick-up point, especially when travelling alone. We sincerely apologize for the confusion and for the inconvenience this caused you.
We appreciate you bringing this to our attention. Your feedback regarding the clarity of the pick-up information and assistance at the end of the tour is very valuable, and we will take it into consideration as we work to improve the experience for our guests.
Thank you again for joining us, and we wish you safe and enjoyable travels.
G
G102YCc_cilem
August 4, 2026 · via Tripadvisor
boat day
guide Dada very friendly and very professional
very clear explanations
always full of humor, joy, and very good spirits
happy to tell us about Santorini
thank you very much
事業者からの返答
Cher client ,Merci beaucoup pour votre merveilleux commentaire ! Nous sommes ravis d’apprendre que vous avez apprécié votre expérience à Santorin et que Dada a rendu votre visite si agréable grâce à son professionnalisme, son humour et son enthousiasme. 🇬🇷
Nous ne manquerons pas de lui transmettre vos gentils mots — nous sommes certains qu’ils lui feront très plaisir ! Ce fut un réel plaisir de vous accueillir parmi nous, et nous espérons avoir le plaisir de vous revoir à nouveau dans la magnifique Santorin à l’avenir.
Merci encore une fois !
B
Belinda_H
July 27, 2026 · via Viator
Fantastic crew, clear instructions and stress free sailing!
Fantastic tour, everything ran to plan with no disruptions or delays.
I stayed in Perissa, and the pickup point was the Meltemi Village Hotel. The Viator booking says from your hotel, but be prepared to walk to a mutual pick up point from some locations. Perissa is quite small and Meltemi Village Hotel is easy to find. The NST travel team communicated the location and time via the Viator app and email days before, so there were no issues.
The port doesn’t have a sign where to go, but the staff are great and made sure people were in the correct line with their ticket. Dada (our guide) was fantastic and made sure everyone had their ticket and knew what was happening at every stage.
It’s worth noting that the kiosk on the Volcano hike now accepts card payment. Wearing closed walking shoes is a must, as the path is loose gravel and steep at times. Visitors wearing flip flops/crocs/slides struggled.
There is strict return time as there are several tour boats moored together at the dock and rely on all passengers being aboard before the other boats can also leave.
The same occurs at the lunch stop.
Captain John’s was fabulous for lunch in Thirasia, fresh seafood grilled to order! The crossing after lunch back to the port was rough due to high winds, be prepared if waves make you seasick. The crew were great and made sure everyone was seated safely and reassured nervous passengers.
Worth noting that our boat didn’t have a sun shade, but it’s fine with sunscreen, hat etc. The bar is reasonably priced and sells small snacks.
Before we left the boat, we were told clearly which bus to get on depending on the number on our ticket. The buses also had the matching number on their windows.
The bus driver made it clear where to meet him after the Oia sunset. There were several other buses there, but the staff were great and helped people on the correct bus.
Be prepared that the bus you arrive on may not be the bus you leave on, so take your belongings with you if the driver directs you.
We had to wait for passengers to return and remove their belongings before we were allowed to board, but it wasn’t a problem.
The staff are aware that this is where many reviews say that people get confused, and they are working to make it clearer for passengers.
I would 100% recommend this tour. Be prepared for it to be a long day though, and the return bus ride back to Perissa to be quite long. Thanks to all the staff who made the day so great!!
事業者からの返答
Dear guests,
Thank you so much for your wonderful and incredibly detailed review!
We're delighted to hear that you had such an enjoyable experience and that everything ran smoothly throughout the day. It means a lot to us that you appreciated the communication before the tour, as well as the efforts of Dada, our crew, drivers, and port staff to ensure everything was well organized.
We also truly appreciate you sharing so many helpful tips for future travelers—from the pickup arrangements and appropriate footwear for the volcano hike to the boarding process and sunset bus transfers. Feedback like yours is invaluable and will certainly help other guests prepare for the experience.
Thank you as well for recognizing that we are continuously working to make the bus transfer process even clearer. We are always looking for ways to improve while ensuring everyone enjoys a safe and memorable day.
It was a pleasure having you with us, and we sincerely hope to welcome you back to Santorini for another unforgettable experience in the future!
J
Jayne_B
July 5, 2026 · via Viator
Great trip and excellent value for money
We were picked up minutes from hotel and taken on air con coach to port. All day boat trip to volcano and hot walk up high to see magnificent views. Then back onto boat to another island for lunch and swimming. Staff on land boat very helpful and friendly. Had great day even though longer than we expected
事業者からの返答
Dear guests,
We are delighted to hear that you had a great day and enjoyed the volcano, the breathtaking views, and the stop for lunch and swimming. It's also wonderful to know that you found our staff both on the coach and on the boat to be friendly and helpful throughout the experience.
We appreciate your feedback regarding the duration of the tour. While it is a full-day excursion designed to allow guests to experience several of Santorini's highlights, we understand that it may feel longer than expected.
Thank you for choosing NST Travel. We hope to welcome you back for another unforgettable experience in Santorini!
Kind Regards,
NST Travel Team
I
ionaw706
July 4, 2026 · via Tripadvisor
Such good value for money!
This was a really good value for money ypur that had incredible experiences and opportunities to explore . We saw so much of the island and learnt so much about the history which gave us a really good base for the rest of our trip. Everything was really well paced and accommodating for all. The tour guides were always very friendly and helpful. The only issue was the communication sround pick up times was slightly confusing and we were picked up 15 minutes late with no notice or communication. Overall would totally recommend , really loved it!
事業者からの返答
Dear guests,
We are delighted to hear that you found the tour to be great value for money and that you enjoyed exploring the island while learning about its history. It's wonderful to know that the experience provided a great introduction to Santorini and that you felt the itinerary was well-paced and accommodating. We're also pleased that our guides made a positive impression with their friendliness and helpfulness.
We appreciate your feedback regarding the pick-up time and communication. We sincerely apologize for the confusion and the delay you experienced. Your comments are valuable to us, and we will use them to improve our communication with future guests.
Thank you once again for your recommendation. We hope to have the pleasure of welcoming you back to Santorini for another memorable experience!
Kind Regards,
NST Travel Team
T
Trevor_C
June 28, 2026 · via Viator
Great experience, the...
Great experience, the guide was top notch and knowledgeable. The volcano was amazing and the experience was very fun.
事業者からの返答
Dear guests,
We are delighted to hear that you enjoyed the experience and that our guide made such a positive impression with their knowledge and professionalism. It's great to know that you found the volcano amazing and had so much fun throughout the tour.
We truly appreciate you taking the time to share your feedback and hope to welcome you back to Santorini for another unforgettable experience in the future!
Kind Regards,
NST Travel Team
A
Andre_J
June 18, 2026 · via Viator
Santorini by Boat; At-A-Glance
The experience was good overall; but, I had mixed feelings about Thirassi as the visit (about 2-hours) was one of welcome and a little bit you’re not welcome. It’s hard to explain except to say some establishments weren’t friendly. The boat ride was good and the staff/crew were cordial and polite. The communication system (speaker system) can be upgraded or add a couple of more speakers in the bow and stern so that the tour guide can be heard. Yes, I would still recommend the tour to others even with my one caveat. Thanks!
B
Brian_N
May 27, 2026 · via Viator
False Advertising
The trip was cancelled and we were put on an alternative trip. We later found out that numerous other people had the same experience. Not a one off.
The alternative trip went to the hot springs, white beach & red beach. The hot springs was not hot springs, instead freezing cold ice water which you were allowed to swim in. BAD ADVERTISING. We did not see a white beach we saw a white cliff. we we not able to access any of the beaches as the boat was far from the shore so if you are happy with taking a photo of the beaches in the distance then GREAT. The good part of the trip was friendly staff and an excellent BBQ on board. When we arrived back we did not have a transfer back to our pick up point in Perissa. Instead we had to catch a bus to the suppliers head office in Fira, completely the opposite direction, and then wait for an alternative transport to take us back to Perissa. Very disappointed in the excursion as we paid to see the Volcano and Thirassia island on a tradition Greek boat and a dip in the hot springs of which we got none. No wonder we got a discount!!!
事業者からの返答
Dear Guest,
Thank you for taking the time to share your feedback.
We would like to clarify that you were informed in advance about the change to the original tour and chose to proceed with the alternative itinerary offered.
Regarding the Hot Springs, water temperature is a natural phenomenon and can vary depending on sea conditions and the mixing of thermal waters with seawater. The stop visited was the official Hot Springs area of Santorini.
Access to White Beach and Red Beach is subject to daily weather and safety conditions, which may affect whether guests can approach or disembark at the beaches.
We are pleased to hear that you enjoyed the friendliness of our crew and the onboard BBQ. While we respect your experience, we believe some aspects of your review may not accurately reflect the tour provided.
Kind regards,
S
sam_b
May 12, 2026 · via Viator
Poor communication. We...
It was a good experience to explore Santorini. The tour guy, Spyros, was great, knowledgeable, and well communicated about everything. Really like this experience. The only bad thing is poor communication about changing the pickup location a day before the trip. We reached by Viator message and WhatsApp message, and nobody responded to us.
E
ELVIRE_D
September 23, 2025 · via Viator
There were several of us...
We were several French to book on this site to have a French guide but unfortunately no Francophone guide for us even no audio guide.
Despite this inconvenience the day went well, the transfer Athinios Óia by shuttle also went well despite a big blur when arriving at the port, we looked for the. Shuttle point all over the port.The guide was nice.
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