ドバイ：ホテル送迎付き朝の熱気球フライト

Fantastic morning from start to finish. Our pick up driver was very professional. We had a few issues with landing a little off course on the dunes but this happens as the balloons rely completely on wind movement. We also had all the pick up cars get stuck in the sand dunes when picking us up which was an adventure alone. Some people were moaning but it's like the weather 'totally unpredictable and can't be helped' these people who moan, get over yourself! The staff were amazing regardless and we were looked after. This was for our 20th wedding anniversary and from start to finish the contact and arrangement through WhatsApp from the company was fantastic. Would certainly use again 👌

An experience of a lifetime. Early pickup, to catch sunrise. Peace and tranquility high in the sky. Highly recommend.

It was an amazing experience. We had a wonderful pilot with a good sense of humor. The landing was very gentle unlike it was described. We were able to see gazelles run on the desert and see the sunrise. The only negative thing was we had to wait afterwards while some people ordered breakfast which was not part of our package.

1. Pick up was 25 minutes late without any warning. The company later stated that this happened because my whatsapp was not working. Whatsapp worked great, but even if something did not work, a company with good customer service should have called reception and asked them to inform the customer who was sitting in the foyer in the middle of the night without any information. 2. The 3 person basket section was occupied by 4 people. Even taking photos was a problem due to limited space. 3.When lading, all passengers must sit on the built- in bench and hold on to special belts. As mentioned above, our section was designed for 3 people and one of the girls did not fit on the bench. She was forced to sit on her friend`s lap... The company provided a response that "In some cases, depending on weather , at the pilot's direction, passengers might assist one another by taking positions together, such as one passenger sitting behind another. This cooperative action helps maintain balance and stability." I highly doubt that sitting on someone`s lap during landing can be considered normal practice. It should have been an amazing experience but was completely ruined by the company`s approach. I recommend this activity, but definitely with another company.

Communication was prompt and pickup was on time. Experience was seamless from start to finish. Driver was professional. Enjoyed the balloon experience. Would recommend to others.