キングリー・ヴェネツィア：ドージェ宮殿チケット、ガイドツアー＆歴史ギャラリー

Tour guide did not show up, so we just went by ourselves. Also there was no line for general admission tickets so this was a total waste of money.

perfect amount of time to see & learn about the interesting history of Doge & Venice, followed by time to explore at your leisure

Our guide was knowledgable and very good at telling the Venetian story and expanding the story in response to questions.

Really nice tour and very informative guide. We booked at the last minute and it worked out great for us.

We loved our guide Matteo, he was extremely knowledgeable and very funny. He did an excellent job of explaining what we were seeing while keeping it simple and interesting!

Good though not outstanding. Do the tour to ‘skip the line’, see & learn the basics with the guide for the hour, then stay inside and go round again on your own at leisure. The tour involves 30 minutes of waiting at the meeting point to be escorted to a second meeting point, to wait for more customers, and then cross the Square to stand in line at the skip the line entry point. Then it begins. Our guide was informative though delivery was fast, flat & hard to follow, so lost a lot. Going back later to read the info boards in each room filled my gaps in hearing. Our tour was midday & the palace was crowded with tour groups & individuals. It was hard to stay up with the guide. Afterwards the whole place was much quieter & we enjoyed space & time, finally leaving at 3pm.

Guide Monica was wonderful. The organization at the start of the tour was not very good. Need to improve the meeting point.

Great tour with Marco! Super knowledgeable and made it a lot better. I would recommend messaging them for the address confirmation prior to going as when I put the address in from the email it was telling me to go somewhere else further away. The tour was quick so if you want more time you can stay at the end but I felt it was good to have a guide because there’s so much history there. I would have given it 5 stars however, there was no VR experience like the title had mentioned, not sure why, and I haven’t had a response on how this will be rectified yet considering it was included but not provided, and I’m leaving tomorrow. P.s. you get to see the prisons (I wasn’t sure when I booked as it wasn’t mentioned) however, would also recommend doing the other prison tour which is seperate to Doge’s palace.

Beautiful palace to visit with lots of history. Interesting collection of weapons and impressive passage through the Bridge of Sighs.

UPDATE: 2 months later, I have still not received a complete refund for my tour tickets, and while the company commented that they are here if I have any questions, there is no email contact listed to contact them. Venice Tours SRL, if you are truly available for further questions, please provide a way an international customer can reach you! Original Review copied below: We showed up at the tour location and was told after the tour start time that our tour guide would not be showing up. They would not give me a refund on the spot and said I had to go through trip advisor, sent me on my way without a tour guide while keeping the palace tickets. When I made this request, they only refunded THIRTY PERCENT OF MY TICKET!!! I paid $290 for 5 ppl and they refunded $87. Their justification is that we still got our tickets to the palace. Well, palace tickets alone are 30 dollars each on the palace site. Let’s do some quick math: $290 total cost for 5 ppl on tour $30 X 5 palace tickets: $150 Actual refund received: $87 This means that the tour group held on to an additional $63 from my pocket. Team, I am patiently waiting for my remaining $63. If you can provide documentation justifying this paltry refund, I will take my review down.