Guide is very informative and well organised, lots of fascinating information. Colosseum is awesome!
事業者からの返答
Thank you for your lovely review! We are delighted that you found the guide knowledgeable and well organised, and that you enjoyed discovering so many fascinating details throughout the experience.
The Colosseum is truly extraordinary, and we are pleased that we helped make your visit memorable. Thank you for choosing us!
R
Riley_T
September 4, 2026
It's awesome and so much...
It's awesome and so much information on the history behind it all really shows what went into the creation of rome
事業者からの返答
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the Colosseum and Catacombs experience and appreciated discovering so much about Rome’s fascinating history.
There really is nothing quite like exploring these incredible places and understanding the stories behind them.
Thank you for choosing us, and we hope to welcome you back to Rome for another experience soon!
Tour in the City Team
M
Matilde_T
August 28, 2026
Buyers Beware
Tour was supposed to be 5 hours only delivered 3 hours. Skipped 2 hours of activity in the middle. Viator blames the tour provider, the tour provider blames Viator for taking 35% of the fee. Meanwhile I paid $500 for 3 hours for a group tour. Other parties complained as well. Tour guide itself was great.
事業者からの返答
This review does not accurately reflect the experience provided. We would like to clarify the following points:
* The tour finished earlier because there was no queue to enter the Colosseum.
* There was also no traffic during the transfer to the Catacombs, which significantly reduced the travel time.
* The guided Colosseum tour had only five participants, making it essentially a private experience rather than a standard group tour.
* No activity was skipped: the entire advertised itinerary was completed. The duration may vary depending on queues, traffic, group size, and other logistical conditions.
* Considering the very hot weather during these days, completing the entire itinerary more efficiently, with minimal waiting and very few participants, should have been considered an advantage rather than a reason for complaint.
We are pleased that you found the guide excellent, but we do not understand the claim that “two hours of activity” were skipped when all the scheduled visits were provided.
B
Bob_N
August 4, 2026
Collesium and Catacombs are not to be missed
This was a very good trip and Stephania was a very good guide. She was very kind and knowledgeable. Only thing to keep in mind is the heat in August so make sure to take an early tour. We took at 9:30 tour and it was very hot by the end. We also enjoyed the catacomb tour. We would have loved the driver to point out some of the sites we passed by but understand he wasn’t a tour guide. He was very kind and a great driver.
事業者からの返答
Hi, thank you for your thoughtful review!
We're so pleased to hear that you enjoyed both the Colosseum and the Catacombs, and that Stephania's kindness and knowledge helped make your day special. We also appreciate your helpful tip about the August heat—starting earlier can definitely make the experience more comfortable.
It's wonderful to know you enjoyed the Catacombs and that our driver made the transfer pleasant with his safe and friendly service. We appreciate your suggestion about pointing out landmarks along the way and will certainly take it into consideration.
Thank you again for choosing us, and we hope to welcome you back to Rome for another memorable experience! 😊
K
KENNETH_C
July 31, 2026
Colluseum and catacomb tour
We originally booked the above and below the arena floor tour but the tour company had to cancel the tour 3-4 weeks before our trip so I booked this tour. We were pleased with the above ground tour as we got a lot of good history. We always had the catacombs on our list so this tour checked off two boxes. We were really happy with this tour as it got us to a cool place (not gonna lie) but exposed us to more of Rome’s engineering wonders! We also used the golf card transfer from the Colluseum to the catacombs and that was SO much fun zipping through the city …
事業者からの返答
Thank you so much for your wonderful review!
We're delighted to hear that, despite the change to your original booking, you enjoyed the experience and discovered two of Rome's most fascinating landmarks in a single day.
It's great to know that you appreciated both the Colosseum visit and the incredible history and engineering behind the Catacombs. Rome is full of hidden wonders, and we're happy this tour allowed you to experience a different side of the city.
We're especially pleased that you enjoyed the golf cart transfer! It's certainly one of the most enjoyable and unique ways to travel between the Colosseum and the Catacombs while taking in the beauty of Rome along the way.
Thank you again for choosing us. We hope to welcome you back for another unforgettable Roman adventure!
D
Dom_L
July 20, 2026
Overall worth it
The tour itself is split into 2 distinctive parts. Both were excellent. The organisation need a bit of work to make it easy to identify where to meet. May using what 3 words? The catacombs initially was confusing as we got picked up by a driver who took as there. With no idea what to do next and the driver did not speak much English. Afterwards we had to guess where to go to it go to the car. The driver was very friendly though
事業者からの返答
Dear Guest,
Thank you very much for taking the time to share your feedback.
We're delighted to hear that you enjoyed both parts of the experience and found the Colosseum and Catacombs tours excellent. It's also wonderful to know that you appreciated your driver's friendliness.
At the same time, we sincerely appreciate your constructive comments regarding the meeting arrangements and the transfer to the Catacombs. We understand that clearer instructions would have made the experience smoother, and we're sorry for any confusion you encountered. Your suggestion is very helpful, and we'll review how we communicate meeting points and transfer procedures to make them even easier to follow for future guests.
Thank you again for choosing to explore Rome with us. We hope to have the pleasure of welcoming you back for another memorable experience.
Warm regards,
Tour in the City Team
S
Stevin_F
June 22, 2026
Rome Colosseum & Catacombs Underground Tours & Transfer
Experience started off bad from get go, I scheduled my trip to start at 11:00 knowing I was flying in from California and arriving to Rome airport at 7:33. The day before the pre booked excursion I was notified that they changed me to the 9:30 start time. I was very rushed to make the meeting time. I barely had time to stop at my hotel to drop off my luggage. No time to change into something more comfortable to the heat, no time to purchase water etc. the description stated we would be traveling in an air conditioned van, that never happened. We walked from the meeting point in the heat. The guide was very good, maybe a little long winded for me since a lot of the explanations was while we were in direct sun. After the colosseum portion of the tour, which ended around 12:30, I was advised the next portion of the tour to the catacombs wouldn’t be till 2:30. The details of the description does not say that. I paid over $230 per person for me and my wife, and do not think it was worth the hassle and confusion. I had to speak to the staff to get them to take me to the remaining portion of my excursion and they reluctantly got someone to take us at 1:30, which was in a golf cart, not the air conditioned van I was promised in the description I originally signed up for.
事業者からの返答
Thank you for taking the time to share your feedback.
We are sorry that some aspects of the experience did not meet your expectations. However, we would like to provide some additional context regarding the changes made to your itinerary.
The day of your tour, Rome was under an official orange-level heat alert, with authorities strongly advising against prolonged sun exposure during the hottest hours of the day. For this reason, and in the interest of our guests' safety and comfort, we chose to anticipate the Colosseum visit to an earlier time slot.
Regarding transportation to the Catacombs, the air-conditioned minivan transfer was available as planned. However, because you expressed a preference to anticipate the Catacombs visit rather than wait for the scheduled departure, we arranged an earlier golf cart transfer for you, which you accepted. This solution was organized specifically to accommodate your request and reduce your waiting time.
We would also like to clarify what is included in the tour price: Colosseum entrance tickets, Catacombs entrance tickets, a guided tour of the Colosseum, a guided tour of the Catacombs, and round-trip transportation to the Catacombs. These services represent a comprehensive package that combines multiple attractions, transportation, professional guides, assistance, tax, platform commission, bank fees, insurance, and our markup.
We are always open to constructive feedback and continuously strive to improve our services. Out of genuine curiosity, we would be interested in knowing what you would consider a fair price for an experience that includes all of the above services. We encourage you to try organizing independently Colosseum tickets, Catacombs tickets, licensed guides for both sites, and round-trip transportation, and compare the overall cost and logistics involved.
We are pleased to hear that you enjoyed your guide's expertise and appreciate your comments regarding the quality of the guided experience.
Kind regards,
Tour in the City Team
C
Chris_R
June 22, 2026
Great way to experience...
Great way to experience the colosseum with a very knowledgeable tour guide! Highly recommend, skips all the long lines and provides you with all the history you need to know!
事業者からの返答
Thank you for your wonderful review!
We're thrilled to hear that you enjoyed your Colosseum and Catacombs experience. It's great to know that our guide's knowledge helped bring the history to life and that skipping the long lines made your visit even more enjoyable.
Thank you for recommending the tour. We hope to welcome you back for another unforgettable adventure in Rome!
Best regards,
Tour in the City Team
M
Matthew_V
June 15, 2026
Really great tour to...
Really great tour to amazing sites! Eva was our guide for the Colosseum and Forum. She was knowledgeable and engaging. It would’ve been nice though to have a few extra minutes just to “look around”. Paco was our driver to/from the Catacombs. The vehicle was a golf cart instead of air conditioned, but Paco was great…took us to drive by a couple “extra” sites that we definitely wouldn’t have seen otherwise.
Obviously, the Colosseum, Forum and Catacombs were all spectacular.
All in all, definitely recommend this tour!!
事業者からの返答
Thank you for your fantastic review!
We're delighted to hear that you had such a great experience exploring some of Rome’s most iconic sites. It's wonderful to know that Eva made your visit to the Colosseum and Roman Forum both engaging and informative with her knowledge and enthusiasm.
Thank you as well for your kind words about Paco. We're glad you enjoyed the transfer and the opportunity to see a few extra sights along the way—those unexpected moments often become some of the most memorable parts of a trip!
We also appreciate your feedback regarding having a little more time to explore independently at the Colosseum and Forum. Guest comments like yours help us continue improving our tours and overall experience.
Thank you for choosing Tour In the City and for recommending us. We hope to welcome you back to Rome for another unforgettable adventure!
Warm regards,
The Tour In the City Team
N
Nadine_N
June 11, 2026
Tour of Rome
This tour is actually multiple tours combined. We first had the group tour of the Colosseum. There were 12 people in total. It was easy to find the meeting location and a short walk to the Colosseum. Being part of a group tour we were able to get into a shorter entry line. You still need to have a matching passport name and ticket, and go through a metal detector and bag screening. After the 2.5 hour tour, we then had 3 hours to wait until the 2nd part of the tour experience began for the visit to the Catacombs. The itinerary for this tour is confusing, there are two separate Catacombs listed, but you only go to one, and there are "pass by" locations listed but the driver does not point them out. There is no food provided on either tour. Overall, both tours were good and we'd do it again. The Colosseum tour guide was very knowledgeable.
事業者からの返答
Thank you for taking the time to share your feedback.
We are glad to hear that you enjoyed both parts of the experience and that you found the Colosseum guide knowledgeable.
We would like to clarify that all the details mentioned are specified in the tour description before booking. Food is not included in this experience, and this is clearly stated in the inclusions and exclusions section.
Regarding the Catacombs, the tour description explains that the visit may take place at one of the listed Catacombs, depending on opening days, availability, and operational conditions. For this reason, guests visit either one Catacomb or the other, not both.
The waiting time between the Colosseum tour and the Catacombs visit is intentionally scheduled to allow guests enough time to have lunch independently and to avoid the hottest hours of the day, especially during the summer season in Rome.
We appreciate your comments and are happy to know that overall you enjoyed the tours and would do the experience again.
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