リウ レゲエ/リウ モンテゴ ベイ/リウ パレス プライベート空港送迎

great time, professional driver he showed me spots around the area and gave some good recommendations..will book again when i come back

Our driver was outstanding! He coordinated our pickup at the airport extremely well. Our flight changed and he reached out to ensure we didn’t miss our transfer to the resort. He provided details about Jamaica and the local area that were very helpful in making our trip enjoyable.

Overall great experience for my third time visiting Jamaica. I speak so highly of this place and I love it.

The worst customer service I’ve ever experienced since I have been coming to Jamaica the past 10 years and I have never had someone be so rude and hang up in my face due to me asking for a manager. She told me no I couldn’t speak to a manager and to call viator. Two people from our travel group had to leave early unexpectedly and I wanted speak with someone regarding accommodation since their round trip was paid for in advance. She over talked me the whole conversation and did not want to listen so that’s when I requested a manager and she refused and hung up.

Our driver was amazing. He picked us up early and was kind enough to make a stop on the way and we still made it on time to our flights.

We used this service for two separate transfers during our trip, and overall, it was a great experience. They were very professional and incredibly easy to get in contact with from the moment we landed. Our driver was friendly and made us feel welcome immediately. I will note that for one of our pickups, there was a bit of a wait which was likely due to other scheduled transfers or tours happening at the same time. It wasn't a huge deal for us, but just something to keep in mind if you're on a tight schedule. Despite that, the service was top-notch and we felt well-taken care of. I would definitely use them again.

When I booked my trip, I was informed that my driver will be there to greet me once I landed. So after my flight arrived, and my luggage was picked up, I was directed to the designated pickup location, but my driver was nowhere to be found. I waited for over 30 minutes but no one showed up. Eventually I spoke to some random lady who made a local call to the company. Ten minutes later I was picked up by the driver. For foreign tourists who are new to Jamaica and have no local phone service, this is not ideal. I suggest drivers should be there waiting when we arrive to avoid confusion.

Everybody was very great and good at communication even though we were struggling with Internet and messaging these so about us picked up and to our hotel seamlessly and offered all kinds of knowledge about the .

Where to begin... Upon arrival we were met by a team of people ready to handle our luggage, hand us drinks and get us checked in as quickly as possible which was a great welcome The resraurants were all fantastic with their own specialty items however Ackee, the buffet, was our favourite due to the "Jamaica" section always offering those authentic island flavours from Jerk Chicken, Oxtail, Stew Brown Chicken, Curry Goat and even trotters (if you like them). The Al A Carte restaurants were relatively easy to book if you did so early in the day to secure a place. The restaurant teams work tirelessly to ensure the food is fresh and the service is fast and friendly. Special mentions to Andrea and Kimone - Early service as well as Santino and Reiko - dinner service as they went the extra mile to provide a memroable experience. I also recieved a very authentic "Happy Birthday" in Ackee with the teams all singing and celebrating my 40th birthday The Jerk hut was delicious. All of the food on offer was fresh and the option of whether you wanted the jerk sauce or not was available for those who do not like spice. There was also freshly carved coconut available everyday which was a nice touch and if you wanted to you could even have the coconut filled with an alcocholic beverage, which leads me nicely to the bar team Not a single empty cup in site howevers if there was, it was filled very quickly with one of a huge selection of drinks! These guys work constantly to provide an excellent service without fail. Special mentions to Michelle, Rodgeroy, Shavon, Akeem, Shantan, Sharon, Fellicia and Allofia... they were nothing but amazing and provided service with a smile. I was set a challenge of drinking 40 shots for my 40th birthday and these guys help me both reach and exceed this this! Many blessings to you all The cleaning team, in our opinion, were second to none. The rooms were immaculate every time they came in and they also left towels in various shapes with local flowers and quotes to brighten up your day (my wife kept these as they made her smile so much) Lifeguards and pool team/towel guys were friendly and always on the go to keep everybody safe and the pool fresh Last, and by no means least, the Entertainment team. Wow.... just, wow! I cannot thank these guys enough as without them the holiday would not have been anywhere near as memorable as it was. Every single one of them were fantastic in their own way however as a team they were unforgettable. Working all day and maintaining those energy levels for the entire duration to put smiles on our faces was beyond what we imagined it would be. The variety of shows were authentic through to comedic and everything inbetween; Hats off to Brittany and her team for choreagraphing those shows however, special mentions must go out to the team on the ground Nahzie/Bubbles - made the effort to ensure my wife and I were always having a good time, constantly checking in and getting us involved in the games. Kept us informed about all of the daily events and even having general conversation about anything and everything. My wife immediately took a liking to Bubbles and her approach to everything and appears to have made a long term friend, likewise for myself and Nahzie. These 2 played a huge part in why we are looking to return to the hotel in the near future! Teddy - the number one host and organiser. None stop trying to keep us all active and even participating in the games - amazing employee and a credit to the hotel Omar - amazing guy. Looked after us when we needed it, partied with us when we needed it and just brought the group together. Had time for everybody and anybody without question Marco - i dont think ive ever seen somebody move like that amd im convinced hes part mechanical! Keep it spicy Brandon - Baby of the group but very keen to learn from his peers and this shows im his approach to hos job. Always dping the rounds checking in on people. All round good guy "Jamaican Barbie" and "The Pounder"

Excellent Service! Bailey was awesome! From the time we arrived the he was ready for us. The drive back to the airport Bailey was very responsive on and right on time to pick us back up. Great job!