リスボン空港からリスボンのホテルへのプライベートメルセデス送迎

Maria met me with a sign the second I walk out of customs. Everything was seem less and she got me to my Airbnb quickly. It was in Alfama which is hard to get around in found it with ease. I would use them anytime!!

It is worth the ride, takes the confusion away at the airport. Safe way to the hotel on first trip to Lisbon.

Information before the pickup date was clear and given ahead of time. Our driver was already in contact with me as soon as we landed. The driver, Maria, was at the pickup location with my name so its easy to find. Maria is very good and professional. Gave us information and safety recommendations. Totally recommended.

Easy to book, convenient and safe. As a solo female felt very comfortable and the driver was fun and informative

Dear Viator, the “large” confirmation below shows our reservation. We paid $72.— to be picked up at the Lisbon, Portugal airport on September 10 with a private driver waiting for us after baggage pickup to drive us to the PortoBay Liberdade hotel, Lisbon. Our plane was on time, we were quickly out from baggage as we were in the front of the plane and had priority baggage. We did see the name Daniel Kennedy on a small iPad on the bottom of 3 names in the pickup area. We told the lady standing there who we were 3 times….I kept repeating “Kennedy” and she nodded and talked to a man waiting in the holding area. After telling them several times, the one man finally came to get our bags and quickly escorted us to the garage. He then repeated the hotel name and I said, “no”, it is the PortoBay Liberdade as noted in the reservation. He then said , “are you Anna”? And I said, “no, and I told the lady in the pit 3 times who I was - the name on the board, Daniel Kennedy”.. He jumped out of the car, opened the trunk, put our bags out, slammed the trunk and said, “I have to leave you here, I must get my passenger”. I almost fainted. So, we walked back to the pickup “pit” at the Lisbon airport waiting area and tried to communicate as best I could in some Portuguese and no one…..and I REPEAT - NO ONE could find our driver or why our name was on the iPad. The lady whom acted clueless said to sit and wait. Now I am texting and calling anyone who has texted me…I find out that it is a company named MERIDIAN….NOT VIATOR whom is supposed to be there. As a reminder - my husband has Parkinson’s disease and he also need to have rest and food - the reason I PAID $72. US for a short ride to the hotel which is $25 by taxi!!!!!!!!!!!!!! I am livid at this point, but finally, after almost an hour or more, a man rushes up to me and says, “come with me”. He did not identify himself other than Meridian or what was happening. I am embarrassed to say I went with him and we walked a long distance out to a parking area with buses where a man driving a car was waiting. He said, “I will take you to the PortoBay Hotel”. I AM FURIOUS at this lack of service confusion and request a FULL REFUND immediately! This is inexcusable. I have used Viator for years without any issues, and this Meridian is not what you want as your representative!!! Please refund to my method of payment - Visa card and reply as soon as possible with a confirmation of the transaction. Thank you, Sherry L and Daniel R Kennedy

Kept in touch and very helpful in all ways Was very friendly and meet us with a smile Very informative about the area

Excellent service, very nice driver and on time very knowledgeable about the city and no problem at all

Driver patiently waited for my wife and to clear customs and collect our bags. She greeted us with a sign with my name on it. Assisted us with luggage then after we arrive at Residence Inn she proceeded to remove luggage from vehicle and literally carried pieces to front door.

Very professional service. Emmanuel has already text me before coming out of baggage claim. To let me know where he will be waiting for me.

It was excellent. Driver was waiting with my name on an iPad. Loaded our bags and was very courteous