Would not recommend for kids, no helmet provided even though they said they noted it in reservation. Also, where we arrived area seemed run down. It got nicer farther along the beach but when we first got there I wasn’t in my comfort zone. The lead guy was nice and helpful , but this tour would not be my first choice. My daughter had a great time so was happy bout that :) But I took this tour since hotel vendor was not available, I guess all the reviews had me expecting something a bit different. The no helmet thing wasn’t the greatest. Live and learn. I hope the horses were well cared for.
事業者からの返答
Thank you for taking the time to share your feedback. We’re glad to hear that your daughter had a great time and that our lead guide was helpful and attentive throughout the experience.
We’re sorry that some aspects of the tour did not meet your expectations, particularly regarding the helmet and the arrival area. The safety and security of our guests are extremely important to us, especially when families and children are participating in our tours. We take your comments seriously and will reinforce our procedures to ensure that all safety measures and equipment requirements are consistently checked and followed on every tour.
We also want to reassure you that the well-being and proper care of the horses involved in our tours are very important to us. Our horses are well cared for and kept in appropriate conditions, and we conduct periodic inspections to ensure that their health, treatment, and overall welfare meet our standards.
Thank you again for your honest feedback. We truly appreciate you bringing these concerns to our attention, as it allows us to continue improving our services and ensuring that all of our guests have a safe, comfortable, and enjoyable experience.
Pura Vida!
Native's Way
C
ClaireLinksted
August 21, 2026
Beautiful location but not as good as it should be
All in all it was a lovely walk on the horses but... after about 2/3 of our trip we had to stop on Conchal beach for 45 mins. We weren't prepared for this so had no cash for drinks and it was very hot. Also not convinced that the horses are that well cared for as mine was so thirsty it kept trying to drink sea water. They assured me it would get a drink at lunch time but why the wait? Guide went ahead and one of the horses was quite slow so had any thing happened the guide might not have even noticed straightaway. I've been on much better but the scenery was outstanding.
事業者からの返答
Thank you for taking the time to share your detailed feedback. We’re glad to hear that you enjoyed the beautiful scenery and overall experience.
Regarding the stop at Conchal Beach, this is a regular part of the tour and is intended to give guests time to enjoy the clear waters, swim, and take pictures of one of Costa Rica’s most beautiful beaches. Our tour description also explains that guests “have the opportunity to dismount and explore the shoreline at your own pace, wading in the azure waves or simply relax on the beach and soak in the natural beauty that surrounds you.” We understand, however, that having additional time there without being prepared for a longer stop may have been inconvenient.
We also take the welfare of the horses very seriously. We conduct periodic inspections with our horse supplier to check their overall condition and welfare. The horses are rotated between tours and receive days off during the week to ensure they are not overworked. That said, we appreciate your comments regarding the horse you were riding, particularly your concerns about its thirst and the guide’s positioning during the ride. We will review these points further with our supplier and team.
Thank you again for bringing these concerns to our attention. Your feedback helps us continue reviewing and improving the experience we provide.
Pura Vida!
Native's Way
5
500lucians
August 12, 2026
Scenic Ride
The ride was incredibly scenic and picturesque. Our tour guide Jordan had a lot of knowledge both about the horses and every area that we rode through. Unfortunately, I fainted towards the end of the ride. (it's in part due to heat as well as a condition I have). I was super embarrassed, but everyone was so helpful and kind towards me. They quickly made sure that everything was okay and drove me back when it was clear that health wise I could not continue. Be careful booking when it's so hot out in the middle of the day if you are like me and faint easily, but that goes for any experience, this is not specific to this tour at all. I would absolutely recommend this tour to others. Both, for the kind and attentive staff as well as the beautiful scenery.
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Anabel_V
August 8, 2026
Horseback riding Playa Conchal
We had such an amazing time on our horseback riding tour! Our guide Yordan was very knowledgeable about the area and shared so much information while we rode along the beaches. He also cared to check in on all of us and on the horses when he noticed one of them was not feeling well. I appreciate seeing all the locals in the area also caring for the horses and for us in cases we needed and help!
Lovely scenery all around and a peaceful experience, absolutely loved it and would do it again!
事業者からの返答
It’s wonderful to hear how much you enjoyed your horseback riding experience along the beach! Thank you for sharing such thoughtful feedback with us.
We’re especially happy to hear that Yordan made the ride both enjoyable and informative. His attention to the group and care for the horses are qualities we truly value, and we’ll be sure to share your kind words with him.
We’re also glad you appreciated the beautiful scenery and the peaceful atmosphere, as well as the care and support from the local community along the way. It sounds like it was a truly special experience.
Thank you for choosing Native’s Way and for sharing your recommendation. We’d be delighted to welcome you back for another ride in the future.
Pura Vida,
Native's Way
5
536coraa
July 24, 2026
Literally amazing
Literally the best experience ever. Helmets provided but optional. Fine for beginners but great for someone a little more experienced. Got to trot, gallop, or canter based on riders want. Private beach area with great pictures from staff and also went through some woodsy areas.
事業者からの返答
We’re so happy to hear that you had such an unforgettable experience! It’s great to know that the horseback riding was enjoyable for both beginners and more experienced riders, with the opportunity to choose a pace that felt comfortable.
We’re also glad you enjoyed the private beach area and the beautiful scenery. And of course, having the team capture some great photos along the way makes the memories even better!
Thank you for choosing Native’s Way and for sharing your experience with us. We hope to welcome you back for another adventure in Costa Rica.
Pura Vida,
Native's Way
Z
Z3186UHsarahb
July 24, 2026
Okay experience, not great and not worth the cost
The pickup was late, the guide didn't speak much English, and when he did speak he was very low energy, and the tour was mediocre.
事業者からの返答
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations. We always strive to provide high-quality service and create memorable experiences for our guests, and we regret that this was not the impression you had during your tour.
Regarding the pickup, we would like to clarify that for shared tours, occasional delays may occur due to coordinating multiple guests from different locations, as well as traffic conditions along the route. While we make every effort to stay on schedule, these factors can sometimes impact the pickup process.
We would appreciate the opportunity to review your experience in more detail. If you could please provide your booking information or reservation number, we will be happy to investigate the specific details of your tour, including the pickup arrangements and the guide assigned to your group.
We truly value your comments and will use them as we continue improving our services.
Pura Vida,
Native's Way
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Alesha_L
July 19, 2026
We had a great time!! The...
We had a great time!! The horses were calm, the guide was fabulous, the beach was beautiful. Short ride from Tamarindo. Highly recommend!!
事業者からの返答
We truly appreciate you taking the time to share your experience with us! We’re so happy to hear that you had a great time.
It’s wonderful to know that you enjoyed the gentle horses, the beautiful beach scenery, and the guidance provided throughout the experience. We’ll be sure to pass along your kind comments to our team.
Thank you for joining us, and we hope to have the pleasure of welcoming you back!
F
frimdogg8
July 16, 2026
Dangerous and unprofessional: Massive safety risks, avoid!
I rarely write negative reviews, but I feel obligated to warn other families about this tour. If you are not a professional horseback rider, do not book this excursion.
Our experience was plagued by a complete lack of safety standards and staff negligence:
No Safety Gear: No helmets were offered or provided.
Ignored Requests: My daughter explicitly stated she did not want a fast horse, yet they gave her one anyway.
Extremely Distracted Guides: The guides spent the ride on their phones FaceTiming people, completely ignoring the horses and the guests.
Because of their sheer lack of attention, my daughter almost fell off her horse, barely escaping what could have been a severe, life-altering injury. This company showed zero regard for our safety. Please look elsewhere for a reputable tour.
事業者からの返答
Thank you for taking the time to share your experience. We are truly sorry to hear that your tour did not meet your expectations and that your daughter felt unsafe during the ride. The safety of our guests is our highest priority, and feedback like yours is taken very seriously.
The concerns you've raised regarding the horse assignment, guide attentiveness, and safety practices are not reflective of the standards we expect from our operating partners. We would like the opportunity to investigate what occurred by speaking with the guides involved and reviewing the details of your tour.
Please contact our management team directly at management@nativesway.com with your booking information so we can conduct a thorough investigation and address your concerns appropriately.
We appreciate you bringing this matter to our attention and hope to have the opportunity to speak with you directly.
Kind regards,
Native's Way Costa Rica
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L6671YOjonathanv
June 24, 2026
Costa Rica Horseback experience
Had a great experience. The admission fee was not bad and the length of the tour was more than enough. The one time was enough for me. Definitely recommend.
事業者からの返答
Thank you for your review!
We're so happy to hear you had a great experience and enjoyed the tour.
We truly appreciate your recommendation and hope to welcome you again on another adventure in the future!
Pura Vida!
Native's Way
S
Sofia D
June 21, 2026
Horse on the beach
Amazing trip along the beautiful trip. Our guide was amazing and was telling us about the beaches. Had a blast!
事業者からの返答
Thank you for sharing your experience with us!
We are so happy to hear that you had a fantastic time exploring Costa Rica's beautiful beaches. It is great to know that your guide helped make the journey even more enjoyable.
We appreciate you choosing Native's Way and are grateful for your kind words. We hope to have the opportunity to welcome you back for another exciting adventure in Costa Rica!
Pura Vida!
Native's Way
