アルカトラズ内部アクセスフェリーとオーディオツアー（ナイトオプション付）

It was interesting and educational. The ferry ride was short and easy to access. I was happy with our experience.

We bought the tickets through Tripadvisor. We paid $280 for 4 adults and the tickets were for 12.00 PM June 29. We came to pier 33 and we were told to get to the counter and they told us tripadvisor booked us for 1.35 PM instead of 12.00 PM. The confirmation we got from TripAdvisor was 12.00 PM. We were in vacation with a full day planned. The extra 1 hour and 30 minutes extra wait really screwed up our day. However that’s not the only thing that made us so mad. We also found out the ticket only cost $47 each !!! We got ripped off !!! They over charged us $80. It is so embarrassing how they did this. I am so disappointed with TripAdvisor. The tour itself is great. Buy directly from Alcatraz official tour site.

Lots of walking but we had a great time! Would do it again

The only problem was the waiting time for the ferry across but apart from that amazing tour

The updating emails were nice to keep everyone in the know. The lines when we arrived were manned and we were told where to go. Easy trip, good audio sections.

Upon arriving at Pier 33 as instructed, I presented the tickets provided by Viator. However, the local operator’s kiosk system could not verify the booking under my name. Instead, the reservation was listed under the name "Tom Tucker". Because I could not provide an ID for Tom Tucker, my party was denied entry and subsequently missed the tour.

Wear a jacket if it's the night tour. Every thing else was really good. Don't need to change anything

Hills are steep. There is a tram. Lots of baby seagulls. The flowers were surprisingly beautiful!!! It was warmer than in the city.

Get there early to find parking. The lines get long quick. Once you get off so many places to eat or walk around the pier. Had a blast. Weather was perfect not to hot not to cold! Perfect!!

I would not recommend paying extra for the TripAdvisor self-guided audio tour of Alcatraz. The first issue was scheduling. We specifically booked the 10:00 a.m. departure because we had a flight later that day and needed to be back in plenty of time. The night before our tour, we received notice that our departure had been changed to 11:30 a.m., which created unnecessary stress and forced us to adjust our plans. Ultimately, it was less expensive for us to absorb additional rental car costs than to cancel the tour. The second issue was the audio guide itself. We paid for three audio-guided tours but were not aware that we needed to bring our own headphones. As a result, the three of us ended up sharing a single phone and listening together, making the additional per-person cost feel unnecessary. This important detail should be communicated more clearly before purchase. As for the content, the supplemental audio tour was underwhelming. It appeared to be AI-generated and did not provide significantly more interesting or useful information than what is already available through the official Alcatraz experience. I listened to the entire audio tour, but my two 15-year-old sons lost interest fairly quickly. By contrast, the official audio tour provided at the prison itself was excellent. It was engaging, informative, and far superior to the supplemental TripAdvisor audio guide. The prison tour was the highlight of the visit and well worth experiencing. Overall, Alcatraz itself is fascinating and absolutely worth visiting. However, I do not believe the TripAdvisor self-guided audio tour adds enough value to justify the extra expense. In hindsight, I would simply purchase tickets directly through the official Alcatraz tour provider and enjoy the excellent audio tour that is already included with admission.