It was definitely worth the money. Luis was our tour guide, and he was awesome!!! He had a GREAT personality and was very funny!!! The captain, Martin was also very good. Luis told us if we put our phones down on the glass bottom boat floor, it would look like we were snorkeling. We saw a ton of fish.
Luis took pictures of each group at the arch. He allowed a lot of time and didn’t rush us at all. Great experience!!! I recommend it.
事業者からの返答
Thank you so much for sharing your experience! 🤩 We’re thrilled to hear that you had such a great time on our Clear Boat tour and that Luis and Captain Martín made your experience fun and memorable. 🐠🛥️ We’re also happy you enjoyed seeing the fish through the glass bottom, the photos, and the time at the Arch. We truly appreciate your recommendation and hope to welcome you back to Cabo San Lucas soon! 🌊✨
T
T521LNvictorp
August 17, 2026 · via Tripadvisor
Excellent service
Excellent service from our guide Estefano and captain Martin. Ask for them for the experience.
事業者からの返答
¡Muchas gracias por compartir su experiencia! Nos alegra saber que Estefano y el capitán Martín le brindaron un excelente servicio. Con gusto les compartiremos sus palabras. ¡Esperamos recibirle nuevamente en una próxima visita! 🌊
— Equipo Envatours
S
Susan_W
July 14, 2026 · via Viator
Clear boat excursion
It’s more of a photo shoot than an excursion. It took about 10 minutes one way to get there the guide spent a little bit of time talking about the arch and about a sentence for lands end the majority of of the time was spent photographing passengers in about 7 different poses each. Then they take you inside the office to try to sell you the pictures. The boat was cool, but not really worth it.
事業者からの返答
Thank you for taking the time to share your experience. We're sorry to hear that the tour did not meet your expectations.
Our tour is designed to provide a scenic visit to the iconic Cabo Arch, which is the main highlight of the experience, while also offering information about these remarkable landmarks and the opportunity to capture memorable photos during the trip. We understand that the focus on photography may not appeal to every guest, and we appreciate your feedback, as it helps us evaluate the balance between the guide's commentary and the time dedicated to taking photos.
We also appreciate your comments regarding the presentation and sale of the photographs. Our intention is for this service to remain entirely optional and not detract from the overall experience.
Thank you again for your valuable feedback. We hope to have the opportunity to provide you with a better experience in the future.
M
Manuel G
May 1, 2026 · via Tripadvisor
Boring experience and feeling of making us spend more and more
In 2021 we met this tour and it was an experience that I still remember pleasant and innovative, even photography we liked a lot.
Now it wasn't like this:
1. Funnily enough, they put us in a boat where there were no foreigners.
2. There were only 10 people in the boat and there was limited information to the rock formations, short times to appreciate them, it was more the journey to go alone to the arch and focus on the photos.
3. The guide was cool but I noticed that he focused more on personal talk than on the tour which was distracting and did not fully enjoy the tour.
4. We didn’t quite like the photos because there were more boats and they were meddling in the shot. The cost increased to almost double that of when we acquired them in 2021.
5. The reservation was simple with enva agent only we would have loved to have been put on faster because we arrived more than 1 hour before the walk.
6. It's already tasteful, but I don't think they should be asking for tips for the ride: Captain. I think that’s why the tour is paid for and it’s usually uncomfortable because they make you feel like “you should tip” if you don’t look bad that some give and others don’t.
7. Another topic that I evaluate ahead of time, Tripadvisor also offers this tour at a lower price but the enva advisor suggested that there are usually problems or that they do not respect your reservation (something like that) and so I decided to do it with them, I do not know what is better: buy directly with enva or by platform/vendors in the marina (which I understand usually have a more accessible cost and the same tour).
事業者からの返答
Gracias por compartir tu experiencia con tanto detalle. Lamentamos sinceramente que en esta ocasión no haya sido como la recordabas, especialmente después de haber tenido una impresión tan positiva en el pasado.
Entendemos lo importante que es sentir que el recorrido fluye de forma agradable, con buena información y tiempo suficiente para disfrutar cada punto. También tomamos en cuenta tus comentarios sobre la dinámica durante el tour, los tiempos, la experiencia fotográfica y la percepción de presión en ciertos aspectos, ya que definitivamente no es la sensación que buscamos generar.
Respecto a la logística y tiempos de abordaje, así como la información brindada al momento de reservar, agradecemos que lo señales, ya que nos ayuda a identificar áreas de mejora en la comunicación y organización.
Si lo deseas, nos gustaría poder dar seguimiento más puntual a tu caso. Puedes escribirnos a info@envatours.com
compartiendo los detalles de tu reservación y lo ocurrido, para poder revisarlo internamente.
Agradecemos mucho que te hayas tomado el tiempo de escribirnos. Tus comentarios son clave para seguir mejorando y ofrecer experiencias más consistentes.
W
Wendy C
April 13, 2026 · via Tripadvisor
Amazing experience
Oscar, Angel and Captain service was amazing 😊🤗✨️ super recommended
事業者からの返答
¡Hola! Muchas gracias por tomarte el tiempo de compartir tu experiencia con nosotros.
Nos da mucho gusto saber que tuviste una experiencia tan positiva. Comentarios como el tuyo nos motivan a seguir brindando un servicio de alta calidad y a cuidar cada detalle para nuestros visitantes.
Esperamos tener el placer de recibirte nuevamente muy pronto para otra gran experiencia.
¡Saludos cordiales!
A
arqkaren
April 10, 2026 · via Tripadvisor
Germán an excellent advisor
We loved it! The service was excellent and the guide made the experience even better, super attentive and professional.” Especially German the advisor who always attended us by whatsapp
事業者からの返答
Muchas gracias por compartir tu experiencia. Nos da muchísimo gusto saber que disfrutaste de la actividad y que el servicio estuvo a la altura de tus expectativas. Nos alegra especialmente saber que la atención durante todo el proceso hizo la diferencia y que te sentiste acompañado en todo momento.
Comentarios como el tuyo nos motivan a seguir brindando un servicio atento y profesional. ¡Será un placer recibirte nuevamente muy pronto!
R
Relax58854238455
April 9, 2026 · via Tripadvisor
Amazing experience
Very nice experience. My family and I loved it, plus we had in excellent guide (Estefano) very cute and charismatic. I definitely recommend it, they will have fun.
事業者からの返答
Muchas gracias por compartir tu experiencia. Nos alegra enormemente saber que tú y tu familia disfrutaron tanto de la actividad y que el acompañamiento durante el recorrido hizo la diferencia. Nos encanta saber que vivieron momentos divertidos y memorables juntos. Agradecemos mucho tu recomendación y esperamos tener el gusto de recibirlos nuevamente en otra ocasión.
I
I564UWrobertd
April 1, 2026 · via Tripadvisor
Disgusting menus
Initial experience was very detrimental due to dirty,curly up,disgusting menus.food was mediocre and service was reasonable.
事業者からの返答
Thank you for sharing your experience. We’re very sorry to hear that your initial impression was not a positive one. We would like to clarify that our Transparent Boat Tour to the Arch in Cabo San Lucas does not include or provide any type of food or menus, so this situation may be related to a different service.
If you’d like, please feel free to share your reservation details with us at info@envatours.com
so we can review your case more closely and assist you further. We’ll be happy to help.
W
whitehorseyukkn
March 15, 2026 · via Tripadvisor
Keep expectations lower- and you’ll be pleased!
Underwhelming, super busy, and more focused on the photo shoot for those so inclined than on the formations and history- curious if the captain makes commission on the photos? Positive- got on the water, saw the arch
事業者からの返答
Thank you for taking the time to share your feedback. We’re glad you were able to get out on the water and see the arch, but we’re sorry to hear that the experience felt underwhelming and too focused on photos. Our goal is always to balance giving guests time to enjoy the scenery, learn about the rock formations and history of the area, and capture some memorable pictures if they wish.
We do our best to accommodate different preferences on board, and your comments are helpful for us to keep improving the experience. We truly appreciate you joining us and hope you’ll consider giving us another chance in the future.
If you preffer, you can contact us vía e-mail, info@envatours.com.
J
joannahQ9654WP
March 2, 2026 · via Tripadvisor
Would recommend!
I had a great time on the clear boat! Louis was a great guide; he made it very fun and got some really good photos of me. We got to see lots of fish. I came in on the cruise, and they were very late getting us off the boat. Envotours was very kind to move my booking to the next available slot at no extra charge. What a relief!
事業者からの返答
Thank you so much for your wonderful review! 💙
We’re thrilled to hear you had such a great time on the clear boat and that Louis made the experience fun and memorable (and captured some amazing photos for you!). 📸🐠 Seeing so many fish always makes the tour extra special.
We also understand how stressful cruise timing can be, so at Envatours we always do our best to be flexible and take care of our guests. We’re so glad we could move your booking and provide some peace of mind!
We hope to welcome you back for another unforgettable adventure soon. 🌊✨
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