This Florence tuktuk experience is FANTASTIC!! Our guide, Alex, gave us lots of insights in addition to the informative audio guide. Alex knows the city, is a great driver, and took us to amazing spots. If you have the chance to take this tour in Florence, DO IT!!!!
事業者からの返答
Cara Becca, grazie di cuore per questa bellissima recensione!
Siamo davvero felici che il tour in tuk-tuk vi sia piaciuto così tanto e che l'esperienza vi abbia entusiasmato. Riferiremo subito i tuoi complimenti ad Alex: sarà felicissimo di sapere di aver reso il vostro giro a Firenze così speciale e memorabile!
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GrandTour629325
August 11, 2026 · via Tripadvisor
Great way to see Florence.
Even in the August heat, this tour was exceptional. The tour guide Ricardo was kind, knowledgeable, and patient for a family of 4 w young kids. I would recommend strongly as a great way to see Florence!!
事業者からの返答
Thank you so much for your wonderful review! We are thrilled to hear that Ricardo made your family tour in Florence so special and comfortable, even in the August heat. We hope to welcome you all back again soon!"
D
denise_h
August 4, 2026 · via Viator
we had a wonderful...
we had a wonderful experience touring with our elderly mothers that have mobility issues. we were able to see parts of Florence with the most amazing views.
事業者からの返答
Thank you for making Florence so accessible and unforgettable for our mothers!"
A
adrianna1180
July 15, 2026 · via Tripadvisor
Best Florence experience
We had Alex as our tour guide and he was amazing!! He showed us all the amazing spots and never felt rushed! It was absolutely beautiful and I am so glad we booked them!!
事業者からの返答
Thank you for such a beautiful experience! We are so glad we booked with you."
D
Dante_A
June 13, 2026 · via Viator
MUST see Florence this way
HIGHLIGHT of our trip to Florence. An absolute must book. Alex was amazing & so kind. We’re a family of 5 and we all loved this experience, totally different feel of the city
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事業者からの返答
Thank you! Knowing we were the highlight of your Florence trip means the world to Alex and our team."
M
Martha_B
May 22, 2026 · via Viator
Fabulous tour
Excellent experience.. your drivers were both wonderful… lots of great information.
The views were amazing… I highly recommend this tour for a different view of wonderful Florence…. Actually we will do this again on our next visit!
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事業者からの返答
Thank you so much! It was an absolute pleasure having you with us and sharing the beauty of Florence. Knowing you enjoyed our drivers and the views truly makes our day.
J
julie_v
April 4, 2026 · via Viator
Poor
Currently tuktuk can not do the booked tour in Florence!
We were not warned. We've been put on a fait accompli. Not even a refund proposal.
Our guide improvised a visit, without much interest. Where he repeated 15x the same information. And he dragged another 30 minutes around to swallow the pill.
By complaining that he had also taken it upon himself having a headache and had to get up to do this service!
事業者からの返答
Nous sommes surpris et désolés de lire votre commentaire, qui ne reflète pas la réalité des faits.Comme expliqué en détail avant votre départ, nous vous avons informés des restrictions municipales de circulation. Nous vous avons alors proposé deux options claires : un remboursement immédiat et intégral, ou un tour panoramique alternatif plus long (sans aucun coût supplémentaire) pour compenser la situation. Vous avez expressément accepté cette seconde option.Notre guide a donc prolongé le tour de 30 minutes uniquement pour vous offrir la meilleure expérience possible, et non pour 'faire avaler la pilule'.Nous acceptons volontiers les critiques constructives, mais nous regrettons ce manque d'honnêteté alors que nous avons tout fait pour être transparents et arrangeants avant même le début de la prestation.
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Kevin_T
March 27, 2026 · via Viator
Great Ride to the Overview of Florence
Our driver was friendly and stopped us along a few points of interest, but eventually led us to the top of an overlook area, where we got that class and amazing overlook at Florence. It was a great overview of the area on our first day in the city.
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Kenneth_D
December 4, 2025 · via Viator
Awesome
Excellent we had a wonderful time very kind and attentive - great views of the city including awesome historical information
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laurent_t
November 10, 2025 · via Viator
contract not being complied with
disaster. the anticipated advance was not respected due to order (well, it had to be communicated before and not on the same day).
Flat also the tire of the vehicle.... but this can happen.
