Pompeii was great but mobility issues detracted from our enjoyment
Pickup and minibus were fine. Air-conditioning on the bus. Very difficult to hear the guide though. A better microphone or speaker is required. The queues st Pompeii were huge as many cruise liners had recently docked. One of my friends had mobility problems and could only complete the first ten minutes of the guided tour. The booking agent should ask about this as they wasted a lot of money. We did the whole tour which was great but very tiring. Too many people queuing everywhere. A long walk back to the minibus which again wasn't great for my friend.
U
U1881PWstepheng
June 19, 2026 · via Tripadvisor
Organized tour with excellent guide
Fantastic experience, excellent guide. Operation from pick up to drop off prompt and swift. For two hours our guide took us to the highlights of Pompei. Another bucket list item ticked off. We rate the tour 12/10.
9
935kimberw
June 16, 2026 · via Tripadvisor
Pompei guided tour
Excellent tour! Our guide was very informative and did a great job! The tour was better than expected!
A
Alicia T
April 13, 2026 · via Tripadvisor
Pompeii Guided Tour 1/2 day
Guides were friendly and knowledgeable, bus was clean, driver handled vespas and curves like a pro 😆
事業者からの返答
Dear Alicia T
Thank you for sharing your positive experience with us! It’s great to know that our tour has fully satisfied you. Your feedback encourages us to continue offering the highest level of quality and service.
Rosa Savarese
Reservations Dept & Customer Care
4
41martyg
September 16, 2025 · via Tripadvisor
Not to be Missed!
The Pompei experience was very well organized from the meeting point to the drop off. The tour guide was very knowledgeable and delivered the info in an engaging manner.
事業者からの返答
Dear 41martyg
Thank you for your wonderful review. We will share your nice words with our staff! We are constantly committed to providing the best customer service and we are glad to hear that we succeeded.
Thank you again!
Rosa Savarese
Reservations Dept & Customer Care
Z
zoek30
September 8, 2025 · via Tripadvisor
Fantastic morning at Pompeii!
We had a great time at this excursion. The bus ride was smooth both ways. Our guided were friendly, knowledgable, and charming! The stop at the shell jewellery store was a fun touch. The day was perfectly paced!
事業者からの返答
Dear zoek30
Thank you for your wonderful review. We will share your nice words with our staff! We are constantly committed to providing the best customer service and we are glad to hear that we succeeded.
Thank you again!
Rosa Savarese
Reservations Dept & Customer Care
C
cathie2018819
July 23, 2025 · via Tripadvisor
Went into shop and booking was easy with pick up arranged at covenient place.
Minibus took us to Pompeii and guide pointed out places of interest on the way. Arrived at site and jumped queue of more than 50 😋.
Earpiece provided so able to hear guides excellent commentary throughout the tour. She was very knowledgable and obviously passionate about the subject. Facinating and with a sense of humour.
Recommend 100% and worth the price.
事業者からの返答
Dear cathie2018819
Thank you for your wonderful review. We will share your nice words with our staff! We are constantly committed to providing the best customer service and we are glad to hear that we succeeded.
Thank you again!
Rosa Savarese
Reservations Dept & Customer Care
4
482stacyj
July 12, 2025 · via Tripadvisor
Must See Educational Experience
An easy way to get to Pompeii. The tour guides were knowledgeable and friendly. A must see educational experience that only took part of the day.
事業者からの返答
Dear 482stacyj
Thank you for your wonderful review. We will share your nice words with our staff! We are constantly committed to providing the best customer service and we are glad to hear that we succeeded.
Thank you again!
Best regards
Rosa Savarese
Reservations Dept & Customer Care
T
Traveler486804
June 8, 2025 · via Tripadvisor
Good but needs improvement
The transportation and tour guide was excellent.
I rated 3 because the group was too big and we kept loosing the audio from the tour guide. It is impossible to keep the group together because the streets are narrow, uneven and there are many other groups walking next to you at the same time.
事業者からの返答
Dear Traveler486804
Thank you for your feedback and kind words about our transportation and guide.
We’re sorry to hear that the group size and audio experience in Pompeii affected your overall enjoyment. Unfortunately, the site can be very crowded, especially during peak times, and this is something beyond our control. However, we’ll review ways to improve group coordination and audio quality in such conditions.
We truly appreciate your comments and hope to welcome you again in the future.
Best regards,
Rosa Savarese
Reservations Dept & Customer Care
S
Steve1o53
June 3, 2025 · via Tripadvisor
Excellent
Fantastic trip, very knowledgeable guides who made the trip come alive. Also thanks to the driver Mario. Just a shame that there are so many people making it difficult for perfect pictures, but it is one of the most visited world heritage sites.
事業者からの返答
Dear Steve1o53,
Thank you for your wonderful review. We will share your nice words with our staff! We are constantly committed to providing the best customer service and we are glad to hear that we succeeded.
Thank you again!
Best regards
Rosa Savarese
Reservations Dept & Customer Care
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