カンクン空港からフェリーイスラムヘーレスまでの往復送迎サービス
説明
• 専属ドライバーが快適なバンでフェリー イスラ ムヘーレスまでお連れします。グループでお越しの場合は、到着時にちょうど誰かが待機しているので、これが最適なオプションです。このサービスは 24 時間年中無休でご利用いただけます。 「ハッピー シャトル カンクン コール センターの毎日のスケジュールは午前 7 時から午後 11 時まで (東部標準時)」
ツアーオプション
ハイライト
含まれるもの
旅行者の評価
重要情報
- 幼児用の座席があります
- 幼児や小さなお子様は乳母車やベビーカーに乗せることができます
- 介助動物の同伴可
- 近くに公共交通機関があります
- あらゆる体力レベルの方に適しています
- 私
レビュー(1,572)
I am so very happy with this company. I started off accidentally booking twice. Customer service immediately handled my mistake and refunded me for the extra reservation. Upon arrival and departure, the greeters were incredibly helpful and friendly. The drivers were nice, professional and fun to talk with about their country. Vans were clean and comfortable. I highly recommend using Happy Shuttle. It made our trip transitions smooth, easy and stress free--as a vacation should be!
Dear customer, Thank you so much for your wonderful review. We're delighted to hear that our customer service team was able to quickly assist with your duplicate reservation and that your airport transfers were smooth and stress-free from start to finish. It's also great to know that our greeters and drivers made you feel welcome and that you enjoyed their friendly service and conversations along the way. Your kind words about our clean, comfortable vehicles and your recommendation mean a great deal to our entire team. Thank you for choosing Happy Shuttle. We look forward to welcoming you back on your next visit to Cancun. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
Electronic communication was awful booked my time and would not allow me to change and no refund for our return trip! Had to spend another $80 usd via taxi and they were not helpful in trying to locate another driver even though they had a large van with only 2 passengers! Would not recommend!
It was truly so easy to do and our drivers were so nice. I didn't feel rushed and he drove us there in the time frame that was stated to us. I was worried about getting to the airport with enough time but it was perfect. We didn't wait long for the plane to board. Glad that I took their recommendation as to when to leave. Will definitely use them next trip to Mexico which is yearly.
Dear customer. Thank you so much for your wonderful feedback. We’re delighted to hear that your transportation experience was easy, comfortable, and stress-free from start to finish. It’s especially rewarding to know that our team helped provide peace of mind regarding your airport departure. Planning pickup times carefully to help customers arrive comfortably and with enough time for their flight is something we take great pride in. We’re also pleased that our drivers made you feel welcome and never rushed throughout the journey. Thank you for your trust and for choosing Happy Shuttle. We look forward to welcoming you back on your next annual trip to Mexico. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
Would recommend highly! They provided reliable on-time service that was easy to navigate. Ask for Alex, he’s the best.
Dear customer, Thank you so much for your wonderful recommendation. We’re delighted to hear that you found our service reliable, punctual, and easy to navigate. A special thank you for recognizing Alex. We will be sure to share your kind words with him; he will be thrilled to know he made such a positive impression on your experience. We truly appreciate your trust and look forward to serving you again on your next visit to Cancun. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
Very good experience with Happy Shuttle Cancun. We contracted a round trip and did not experienced any complications. Very professional drivers and vehicles in premium condition.
Dear customer, Thank you so much for your kind feedback. We’re delighted to hear that your round-trip experience with us was smooth and complication-free from start to finish. It’s wonderful to know that the professionalism of our drivers and the condition of our vehicles met your expectations. Providing comfortable, reliable, and high-quality transportation is always our goal. We truly appreciate your trust and look forward to serving you again on your next visit to Cancun. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
Excellent service. I use Happy Shuttle every time I go to Cancun. They take care of you from your arrival to your departure. The staff will confirm with you, then reconfirm again, the specific pickup location, time, etc... round-trip. Drivers are polite and professional. The staff will even give you advice and directions on what to do at the airport to protect yourself from dishonest people. I will continue to go with this company in the foreseeable future.
Dear Guest, Thank you so much for your continued trust and for taking the time to share such a wonderful review. We’re truly delighted to know that Happy Shuttle continues to be your preferred transportation service whenever you visit Cancun. It’s great to hear that our communication and confirmation process helped provide a smooth and stress-free experience from arrival to departure. We understand how important clear coordination can be while traveling, and we’re happy this made a positive difference during your trips. We also appreciate your recognition of our drivers and airport staff. Providing guidance to help our customers navigate the airport safely and comfortably is something we truly value as part of the overall experience we aim to deliver. Thank you again for your loyalty and recommendation. We look forward to welcoming you back on many future visits to Cancun. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
We originally had a mishap with the hotel transportation service right before our trip. A quick Google and Happy Shuttle came up. The process was smooth and hassle free. There was amazing communication from each person and made my friend and I feel at ease! We will book with Happy Shuttle again!
Dear customer, Thank you so much for your wonderful feedback. We’re delighted to hear that our team was able to provide a smooth and stress-free experience during your trip. We understand how frustrating unexpected transportation issues can be before traveling, so we’re especially happy that our communication and coordination helped you and your friend feel comfortable and at ease from the very beginning. Your trust truly means a lot to us, and we’re honored that you chose Happy Shuttle. We look forward to welcoming you again on your next visit to Cancun. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
I have to write two reviews. I want to thank Erik Perera for providing excellent above and beyond service and having a positive professional demeanor, clean beautiful ac car, knowledgeable and superb driver of all as a whole. Thank you Erik- give that man a raise and applaud him for his daily job. Thanks to him - possible redemption on the terrible service I originally received from arriving in Cancun- getting hounded in the airport and then having to stand in the heat waiting for my supposed car that took 45 mins but yet they said someone will be waiting for you with a sign - look for green shirt and khakis. I didn’t complain/ I stood there over their so called 10 minute rule and WAITED. Then after all that hassle and stressful flight to get into a hot car with barely any air. Fine I’m finally where I need to be on vacation/ nope!!!! Then while I should have been on vacation relaxing because this is what my trip was meant for- I was being stressed out by Kasandra and Caesar via email DAILY about what time I asked to be picked up but giving me half information. They don’t provide you with detailed information and want to threaten me about what time I should be where to be picked up- or else the cab will leave me- so unprofessional and disappointing. I m posting all the proof even though their policy is for you to vacation and not be stressed !!! If it wasn’t for Erik - I promise you my next vacation I would never use the company- thank that man cause he gracefully saved your company and he probably needs to train all the people in the company to be like him. If I want to be early at the airport it’s my prerogative!!! For your convenience I’ve posted all the evidence and proof and order number and chain emails
Dear customer, Thank you for taking the time to share your detailed feedback with us. First and foremost, we truly appreciate your kind words about Erik Perera. We are very proud to have him on our team, and we will make sure your recognition is shared with him. It means a lot to us to know he made such a positive impact on your experience. At the same time, we are sincerely sorry to read about the difficulties you encountered upon your arrival and during your communication with our team. This is certainly not the experience we aim to provide, and we understand how frustrating and stressful this must have been, especially at the start of your vacation. We take feedback like yours very seriously, and we would truly appreciate the opportunity to review your case in detail and follow up accordingly. Kindly reach out to us directly with your reservation information so we can properly address your concerns. Thank you again for your honest feedback; it helps us improve. Warm regards, Happy Shuttle Cancun Team
This is a great company! Friendly and helpful greeters right outside the terminal. Easy to spot in their green polos. Waited only about 5 min. for our driver who was super nice. Vans were spacious and clean. For our return trip to the airport our driver showed up 10 min early at the ferry terminal and was again super nice and fun to chat with. We had a truly excellent experience and will use them again. I thought the price was very reasonable given its private “door to door” service. And just on a personal note… tip your drivers (and wait staff, maids, porters, etc)! These are hard working folks and tips go a long way down there to boost what are otherwise modest salaries.
5 stars as always! On time, friendly, cold ac, and beer waiting, great price, easy to locate!
Dear customer Thank you so much for your continued trust and for your amazing feedback. We’re delighted to hear that your experience was great once again. It’s wonderful to know that everything, from punctuality and friendliness to the comfort of the ride and those extra touches like the refreshments—met your expectations. We truly appreciate your recommendation and look forward to serving you again soon. Warm regards, Happy Shuttle Cancun Team
