「アロハ！ホノルル空港に到着したら、到着した航空会社に基づいて次の指示に従ってください。デルタ＆ユナイテッドドメスティック：通りではなく、手荷物受取所31の裏側にあるツアーグループ出口を見つけます。ピックアップスポットが表示されます。 。アラスカ、アメリカ、エアカナダ、ウエストジェット、サンカントリー、オムニ、バージン、南西北米（HA、DL、UAを除く）：手荷物受取所19と20の間の横断歩道を使用して中央値まで。本土HAインターアイランド（国際線を除く）：手荷物受取所11から外に出て、道を渡らないでください、右折して直進します。ピックアップエリアが表示されます。 DOOR 2を出て、中央に最も近い横断歩道（ポール番号5と6の間）を使用し、緑のカーブサイドマークでのみピックアップします重要：1.ドライバーは、ピックアップエリアに15分しか駐車できないことに注意してください彼をすぐに見ないということは、彼が車を回っているということです。 eはフライトを追跡し、カスタムおよび荷物の猶予期間を与えます。電話をお持ちの場合は、飛行機が着陸した際にいくつかの表敬訪問をお願いします。また、ピックアップエリアにいるドライバーの1人に電話してもらうこともできます。マハロ、WazUP！
旅行者の評価
レビューはViatorとTripadvisorが収集したものです
3.4
9 レビュー
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重要情報
幼児用の座席があります
介助動物の同伴可
近くに公共交通機関があります
幼児や小さなお子様は乳母車やベビーカーに乗せることができます
あらゆる体力レベルの方に適しています
転送の期間は概算です、正確な期間は時刻および交通状況によって決まります
キャンセル
出発予定時刻の24時間前までにキャンセルされた場合、全額返金の対象となります。
1日前以上100%の払い戻し
0〜1日前まで0%の払い戻し
レビュー(9)
レビューはViatorとTripadvisorが収集したものです
A
Amber_J
July 13, 2023 · via Viator
Just Get An Uber
They do not come inside and help you with your luggage at baggage claim. You could get an uber or a taxi for WAY cheaper and have the same experience. The driver told me he was not allowed inside and would be ticketed, however, there were other drivers inside with signs waiting for people to arrive. Then he told me I booked the economy experience and with the business class experience he could come inside. So it went from he couldn’t come inside to I booked the wrong option for him to come inside. Neither economy nor business class was an a option through Viator. You just book it and I even had to contact them after the booking to give them my flight information. Also, it was a pickup for 5 people so they should assume there’s at least 5 suitcases with carry-ons and they sent an Escalade. The only reason we fit was because 1 person in our party missed their flight. The trunk was filled with luggage and we had to put bags under our feet, luggage even had to go in the front seat so if that person was with us neither them nor their luggage would have been able to fit. All around poor service.
1人が参考になったと回答
事業者からの返答
We are truly sorry that you were not happy with our service in Honolulu. Is there anything we can do to repair this feeling for you? Please let us know.
T
Terry_D
June 29, 2023 · via Viator
Bummed
Driver was pleasant. The car was not what is depicted in your pictures. I could have taken a chance on an Uber and possibly done better.
1人が参考になったと回答
J
James_D
April 17, 2023 · via Viator
Spring Break Trip
We had trouble meeting up at the airport. The directions given lead us to the wrong place. I reserved a private transfer for seven people in a large van. We had to use two cars which broke our party up. I would not use this group again and do not recommend them. Our private transfer back to the airport with another tour group was a lot cheaper, more than half, and we had a van.
1人が参考になったと回答
事業者からの返答
We are terribly sorry to hear about this. Could you please give us your booking number so that we can cross-reference in our system and perform any necessary corrections and refunds should they be needed. Thank you
S
Stephen_W
August 8, 2022 · via Viator
Good transfer experience
Great experience. Was there upon arrival and sent texts and pics showing exactly where he was
Was fast and convenient and definitely would use again
事業者からの返答
Thank you for your kind review. We are glad the measures we take to ensure a swift greeting are of your liking. We are committed to always having this same great level of service for your travels.
L
LynnMonkman
April 15, 2022 · via Viator
We were very pleased with you’re service!
We found that the drivers were very well prepared and easy to reach arrived on time and were very friendly and easy to converse with.
事業者からの返答
Thank you so much for giving us a 4 star rating. We would love to hear and see if there is anything we can do to make your next experience a 5 star one. Thank you
S
Sheryl_Q
July 20, 2021 · via Viator
Great service
Great driver he had a little confusion on pick up point but because he had sent his phone number, we were able to be in contact and he found us.
事業者からの返答
Thank you so much. We remain as always at your service. We are glad you received our TEXT message including the driver details, it always helps in case there are issues locating each other. Warm Regards, Daniel
R
RENA_L
June 2, 2021 · via Viator
Beautiful t
The leis were magnificent. My daughter was very excited. They were very fragrant. Very kind and polite
事業者からの返答
Thank you so much for your kind review Rena. We remain as always at your service. MAHALO :)
F
Frances_T
February 17, 2021 · via Viator
DONT purchase this please!!
DO NOT purchase this!!! I repeat DO NOT purchase this!!! I spoke to the vendor & email. Simple just what my sign was to say. It was my boyfriend first time there I wanted it to be special. I got NO greeting NO Lei NOTHING!! When I landed got email where to meet them. a van was waiting with absolutely nothing so I got a cab service which I did not want. I paid for a lei greeting which I did NOT get! Please do not purchase this I requested a refund from company they told me no I could’ve asked for a lei when I got in the van? terrible terrible do not purchase from this company!! This Ruined the experience that I wanted my boyfriend to get from the airport
1人が参考になったと回答
事業者からの返答
Hello Carlus, thank you for your review and we are sorry that you did not like our service. As we discussed also with TripAdvisor and Viator's customer service, it appears that you forgot to request the LEI, which we would have provided gladly but since it has a cost it must be pre-ordered. This is also the reason why they did not refund you, since the complaint is not for poor or lack of service, but rather for an extra that was not requested on your booking.
Since this is the only reason for your complaint, and not that we were late or something different, allows us to make it up to you on your return trip if you like. Simply email us and we will take care of the rest. Thank you for your business.
D
Dreamer820253
August 1, 2020 · via Tripadvisor
Excellent Service
Excellent, prompt service! We were very thankful for the ease of communication and scheduling through Viator. I would highly recommend for airport transfers to Waikiki!
事業者からの返答
Thank you again for your WazUp.com reservation.We are glad you liked our services and are always here to assist you. Warmest Regards to you and your family
