Izzy was an awesome tour guide! He obviously loves Rotterdam and her history and it rubs off on you as he shows you around. He made Rotterdam feel like a community of caring individuals instead of a large unfeeling city. I would definitely recommend the pedicab tour for everyone!
事業者からの返答
Thank you so much, Regina! We’re so happy you chose the pedicab and had such a great time exploring Rotterdam with us.
It means a lot to hear that Izzy’s love for Rotterdam and its history came through during the tour. That personal connection and feeling of discovering the city like a local is exactly what we want our guests to experience.
Thank you for the recommendation — we hope to welcome you back to Rotterdam again soon!
— TourGuys
D
Debora_R
August 24, 2026
Pedicab tour of Rotterdam
It was a good overview of Rotterdam but it could have been longer. I think we saw most of the significant sites.
事業者からの返答
Thank you, Debora! We’re glad you enjoyed the pedicab tour and got to see the major highlights of Rotterdam.
A pedicab tour is designed as a fun and comfortable introduction to the city, giving you a great overview in a relatively short time. If you’re ever back in Rotterdam, we’d love to show you even more of the city!
Thank you for choosing TourGuys, and we hope to welcome you again!
Wish you the best,
Team TourGuys
M
M7991IHbrendas
August 23, 2026
Very fun!!!
SUPER FUN!! Real recommendation... guide Izzy is very friendly, knows a lot and takes you to all the cool places, your own input is also appreciated. I did this tour this weekend with my 13-year-old daughter.
事業者からの返答
Hi Brenda,
Erg bedankt voor de 5 sterren review, die waarderen we heel erg. En wat leuk om te horen dat Izzy zijn reputatie nakomt, altijd gezellig en veel ervaring met het gidsen van mensen in de stad; en uiteraard flexibel op basis van de wensen van een ieder. Wens jullie het beste toe.
Tot ziens en misschien tot snel,
Team TourGuys
A
Anonymous
August 16, 2026
I loved this tour! A fun way to learn of Rotterdam.
We only had a short time to see the city and this pedicab tour was perfect! An overview of Rotterdam.
事業者からの返答
Thank you so much for your 5star review!
We're so happy to hear that our pedicab tour was the perfect way to make the most of your time in Rotterdam. It's exactly what we aim for—a fun, relaxed way to discover the city's highlights, even on a tight schedule.
We hope to welcome you back for a longer adventure next time!
Warm regards,
The TourGuys Team
D
Diana_W
August 16, 2026
pedicabs are so much fun
We had to cancel at the very last minute...we had double booked ourselves. The operator was very kind and offered a ride next time we're in town We didnt request a refund of course.
事業者からの返答
Dear Diana_W,
Thank you so much for your kind review!
We're sorry your schedules crossed this time, but we really appreciate your understanding and your thoughtful words. We're keeping our promise—if you're ever back in Rotterdam, we'd love to welcome you for that complimentary pedicab ride.
We hope you had a wonderful cruise, and we look forward to seeing you next time!
Warm regards,
The TourGuys Team
K
krmllr
August 4, 2026
Very special Rotterdam tour!
This was a wonderful tour. As we had already visited Rotterdam on another vacation, we wanted to see and hear about some different and unusual sights. Our guide surely made that happen. He told us many interesting stories and we were very pleased with this tour!
P.S. He did take a picture of us and promised to text it to us but I have not received it yet. I forget his name but he is studying medicine at the University and we would love to have the picture
事業者からの返答
Dear Gail,
Thank you so much for your wonderful review!
happy to hear that you chose to explore a different side of Rotterdam with us and that your guide was able to share new places and interesting stories. It's always our goal to create a unique experience, even for guests who have visited the city before.
We're sorry to hear you haven't received your photo yet. We believe we know which guide you're referring to, and we'll contact him right away to make sure the picture is sent to you as soon as possible.
Thank you again for choosing TourGuys. We hope to welcome you back to Rotterdam in the future!
Warm regards,
The TourGuys Team
J
JoanL22727
August 3, 2026
Fun way to see Rotterdam
Fun way to see Rotterdam! Izzy & Saad were excellent guides, very knowledgeable about the city— took us to all the highlights and a few “secret” places
事業者からの返答
Dear Joan,
Thank you so much for your 5 star review and recommendation!
Grateful to hear you loved seeing Rotterdam by pedicab. It's great to know that Izzy and Saad helped make your experience memorable by showing you not only the city's highlights but also a few hidden gems along the way.
Thank you for choosing TourGuys, and we hope to welcome you back to Rotterdam for another adventure in the future!
Warm regards,
The TourGuys Team
M
Mona_G
August 2, 2026
Would 100% recommend it, very professional guid and very friendly
Was amazing tour, the guid and the tour was amazing, very well explained the history of the city and each site enough time to wach and explain, amazing experience and worth every penny
事業者からの返答
Dear Mona,
Thank you so much for your fantastic 5 tsar review!
We're soo soo happy to hear you had such an amazing time exploring Rotterdam with us. It's wonderful to know that you enjoyed the stories behind the city, had plenty of time at each stop, and felt the tour was worth every penny.
Your kind words about our guide's professionalism and friendliness truly mean a lot to us. We'll make sure to share your feedback with them; it will absolutely make their day!
We hope to welcome you back to Rotterdam again for another unforgettable experience.
Wish you the besttt!!!
The TourGuys Team
G
GailandSteve R
July 28, 2026
Awesome tour
Izzy was a great tour guide. This was our first visit to Rotterdam. Izzy reached out to me after booking to see what we wanted to see on our tour. He picked us up at our hotel, gave us the history of Rotterdam and showed us the sights around the City Center. Definitely would recommend this, especially if you have never been to Rotterdam.
事業者からの返答
Thank you for your 5star review!
It was a pleasure welcoming you to Rotterdam, and we're so happy to hear that Izzy made your first visit a great experience. Showing guests both the city's remarkable history and its modern highlights is exactly what we love to do, and it's fantastic to know you enjoyed the personalised approach.
We truly appreciate your recommendation and hope your next trip to Rotterdam gives us the opportunity to show you even more of what this amazing city has to offer. Safe travels!
truly,
Team TourGuys
B
Brewer54
July 26, 2026
Not a reliable excursion company for us
We were supposed to take this tour (and had paid), but 15 minutes before the tour, they called and wanted to delay it by 30 minutes due to a summer festival (we booked this months ago and the summer festival was something planned for months that they knew was occurring). Since it was afternoon, we could not delay, as we were on a cruise ship. We were willing to go late, but they said they could not guarantee we would be back by the time we needed to return to the ship. I asked if they could refund the money; they stated that we would have to check with customer service. They asked what we wanted to do; we said we would have to cancel if they could not guarantee we would be back on time. Now, they are saying we lied, that they did offer the original time (they did not - my husband heard the conversation), and the person I was talking with refuses to refund our money (over $150 - there was no other "customer service" person). I would not trust booking with them again, which is too bad since we will be back again in a few months.
事業者からの返答
Dear Robin,
Thank you for taking the time to share your experience. We're genuinely sorry that you left disappointed, as we were looking forward to showing you Rotterdam.
However, we do need to correct several statements in your review which are not true..
The proposed 2:30 PM start was presented as an option, not as the only available pickup time. Once you explained that you needed to return to your cruise ship by approximately 3:00–3:15 PM, we immediately offered to keep the original 2:00 PM meeting time and shorten the tour so you could return within your preferred timeframe. We also explained that, as a responsible operator, we could never guarantee an exact return time due to circumstances outside anyone's control, such as traffic or unexpected congestion.
After discussing the option together, you decided to cancel the tour. At no point did we refuse to operate it.
Regarding the festival, this was precisely why we contacted you before the tour; to communicate the situation and work with you on the best solution. Our goal was to make the tour possible despite the circumstances.
We're disappointed that our recollection of the conversation differs so significantly, but we stand by the facts and the efforts we made to accommodate your schedule. We wish you a pleasant return visit to Rotterdam and all the best for your future travels.
Team TourGuys
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