Had Isabel as our tour guide she was so knowledgeable and friendly, very personable made our tour great. Nothing was too much trouble for her, we learnt so much on our first trip to Madrid.
Highly recommend this tour.
事業者からの返答
Dear Lisa, thank you for choosing Fun&Tickets and for your wonderful recommendation! We’re so pleased that Isabel made your first visit to Madrid especially memorable with her knowledge, friendliness, and personal attention. It’s lovely to hear that nothing was too much trouble for her and that you learned so much while exploring the Royal Palace and Prado Museum. We’ll be delighted to pass your kind words on to Isabel. We hope to welcome you back to Madrid for another fantastic experience! The Fun&Tickets Team.
R
Rawyline_C
September 18, 2026 · via Viator
Living Life
My husband and I had a private tour. Our tour guide is Sarah who was very knowledgeable, friendly, and just so informative along the ways while walking through our destinations. We learned so much from Sarah. If taking this tour, hopefully Sarah will be your guide. We enjoyed the tour.
事業者からの返答
Dear Rawyline, thank you for choosing Fun&Tickets and for sharing your lovely experience! We’re so pleased that your private tour with Sara was both enjoyable and enriching. Her knowledge, friendliness, and informative explanations along the way clearly made a wonderful impression, and it’s fantastic to know how much you and your husband learned throughout the experience. We’ll gladly pass your kind words and recommendation on to Sara. We hope to welcome you both again for another memorable visit to Madrid! The Fun&Tickets Team.
M
Miguel_C
September 11, 2026 · via Viator
Couldn't be better.
Excellent tour to visit the Royal Palace and the Prado Museum. Maria, our guide, has an exceptional knowledge of the palace and all the works of art contained in both places. It was truly pleasant to have had Maria on this tour.
事業者からの返答
Estimado Miguel:
Muchas gracias por compartir su experiencia. Nos alegra enormemente saber que disfrutó tanto de este recorrido privado por el Palacio Real y el Museo del Prado.
Es un placer saber que María hizo que la visita fuera especialmente enriquecedora gracias a su excepcional conocimiento del Palacio y de las obras de arte. Nos encanta saber que su manera de guiar y compartir sus conocimientos convirtió el recorrido en una experiencia verdaderamente placentera. Estaremos encantados de transmitirle sus amables palabras.
Gracias por elegir Fun and Tickets. Esperamos volver a recibirle muy pronto para descubrir juntos otros rincones de Madrid.
Un cordial saludo,
Equipo de Fun and Tickets
T
TreyMcCampbell
September 2, 2026 · via Tripadvisor
Excellent tour of Prada & Royal Palace with Arantxa
Our guide was Arantxa - she was extremely knowledgeable, from art to history to culture to even trivia. On top of that she was a ball of energy that knew how to get us through crowds, lines, exactly where to go to see the best items and the best views.
事業者からの返答
Dear Trey,
Thank you for sharing your experience. We’re delighted to hear that your private tour of the Prado Museum and Royal Palace with Arantxa was such an excellent experience.
It’s wonderful to know that her extensive knowledge of art, history, culture, and even fascinating trivia added so much depth to your visit. We also appreciate you highlighting her incredible energy and ability to navigate the crowds efficiently while making sure you experienced the most important works, details, and views along the way.
We’ll be delighted to share your kind words with Arantxa. Thank you for choosing Fun and Tickets to discover two of Madrid’s most remarkable cultural treasures.
Kind regards,
Fun and Tickets Team
J
Janice_L
August 3, 2026 · via Viator
Musts sees in Madrid
We were given an in depth tour of the Prado Museum, the Palace and walking tour of Madrid. Our guide, Sara, was so knowledgeable about Spanish history and art. We feel that our experience was so much more memorable due to her expertise and willingness to go the extra step in giving us an unique view of the incredible art and beauty of the city.
事業者からの返答
Dear Janice,
Thank you very much for taking the time to share your experience with our Royal Palace and Prado Museum Private Walking Tour.
We are delighted to hear that you enjoyed such an in-depth exploration of Madrid with Sara. It's wonderful to know that her extensive knowledge of Spanish history and art, along with her dedication to providing a personalized experience, made your visit so memorable. We are especially pleased that her unique insights helped you appreciate the incredible art, history, and beauty of the city in such a meaningful way. We will be delighted to share your thoughtful comments with her.
Thank you for choosing Fun and Tickets. We hope to have the pleasure of welcoming you back for another unforgettable experience in Madrid.
Kind regards,
Fun and Tickets Team
J
johnbM58NP
May 17, 2026 · via Tripadvisor
Excellent
Excellent walking tour of the Prado Museum and the Royal Palace. We were lucky to have a very experienced guide and discover a side of Madrid that isn't accessible to all tourists. Thank you.
事業者からの返答
Dear John,
Thank you for sharing your experience. We’re delighted to hear that you enjoyed your private walking tour of the Prado Museum and the Royal Palace.
It’s wonderful to know that your guide’s experience and knowledge helped you discover a different side of Madrid and added something special to your visit. A private tour offers a great opportunity to explore the city’s history, art, and heritage in greater depth and with a more personal approach.
Thank you for choosing us to discover Madrid. We hope to welcome you again on another memorable experience.
Kind regards,
Fun and Tickets Team
D
Donna_V
May 3, 2026 · via Viator
Highly recommend the private tour with Sara
Sara was amazing! We had a fabulous day visiting the museum and palace. She took her time and answered our questions. The walk between both establishments she pointed highlighted parts of the city and some businesses to potentially visit on our own later. Highly recommend the private tour with her.
事業者からの返答
Dear Donna,
Thank you for such a thoughtful review.
A private tour like this really allows for a more relaxed and personalized experience, so it’s wonderful to hear Sara took the time to adapt the visit, answer your questions, and connect both the Prado and the Royal Palace in a meaningful way.
That walk between the two is also a special moment to discover Madrid beyond the monuments, so it’s great you enjoyed those extra insights and recommendations.
We truly appreciate your recommendation.
Best,
The Fun and Tickets Team
8
806pamk
November 2, 2025 · via Tripadvisor
Better Time Management is Needed for a 5 hour tour of these 2 sites!
Our group of 4 (two couples) hired a private guide for this walking tour. David tried to give us a good experience, but there were some logistical and organizational issues that posed a challenge. It was to be a 5 hour walking tour and we made clear that we did not have extra time because of a paella cooking class scheduled that same day. We needed to start and end on time. We got a note the night before our tour asking us to allow a start time of 30-40 minutes later. There did not seem to be an option, so we did that but as a result, our walking tour was squeezed and needed some revised planning to cover everything and finish on time. David is not a brisk walker. He saunters and strolls. I was getting anxious about how long it was taking to get from our hotel to the palace. Perhaps we should have been told to meet somewhere else (rathe than our hotel given the loss of time) so our guided time to the two points of interest would be used better - and not just strolling. The palace has certain rooms under construction and when we arrived, we wasted more time discovering that our private guide could not enter. Our small group of 4 had to be consolidates with a larger group and a different guide. She was an excellent guide, by the way. She made the palace stories and history interesting and fun but when we finished the palace, we only had 1.5 hours remaining (of our 5 hour tour) to go to the Prado! Not nearly enough time. David met us after the palace tour and sauntered leisurely for a while when I finally told him that we either needed to get in a taxi or walk much faster if we wanted to have any time at the Prado. Ours was a BRIEF Prado experience. Very disappointing. The museum was busy and crowded in the afternoon. We missed our early, quiet time entry because of the delayed start and we only saw a few highlights before having to leave. This tour needs to have excellent time management and a guide who is sensitive to that - in order to make it work. 5 hours is not very much time to cover 2 important sites on foot.
事業者からの返答
Dear Pam,
Thanks for sharIng your opinion.
We take into account each of your comments to improve your future tours with us.
We apologize for not having met your expectations.
Warm regards,
Fun and Tickets Team
A
Ana_B
October 24, 2025 · via Viator
Excellent tour!!!!
Excellent tour. Jesus is very well prepared to answer all your doubts and makes the tour a very pleasant experience. I definitely recommend private tours, because you can understand much better everything you are walking and observing. Thank you so much!
事業者からの返答
Hola Ana_B,
Nos alegra muchísimo saber que disfrutaste del tour y que Jesús pudo responder todas tus dudas, haciendo de la experiencia algo tan agradable. Nos encanta que recomiendes los tours privados, ¡realmente permiten apreciar mucho más todo lo que se visita!
Atentamente,
El equipo Fun & Tickets
B
Bryce_D
August 1, 2025 · via Viator
Insightful and enjoyable
David was promptly at our hotel at 9am even though we booked this the day before in the late afternoon. He was very knowledgeable of the city, of history and dates, and answered every question we had with insight. We enjoyed the morning and afternoon with him and glad we did this private tour with him! Lots of walking so put your walking shoes on.
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