ヒトデとエイとコズメルガメ保護区シュノーケルツアー

Pros: Our tour guide, photographer, boat captain & staff at shop were great. Bad CS: 2 pp in our party of 8 canceled due to medical. Viator or tour Co. denied request of a refund with 16 hours’ notice. Snacks on shared plates, not 1 plate PP Hard to find from port; required an overpriced taxi. The tour company name, Maybe Tours Supplied by Cozumel Tours and Excursions, wasn’t clearly listed on ticket, making it hard to ask for help & locate mtg point.

The crew was amazing and the locations were gorgeous. We just wish we had had swim fins as it was a little difficult to navigate open water without them. We also felt taken advantage of by the taxi drivers as well as a bathroom “attendant” when there were no signs stating the taxis were cash only or the bathrooms were for a fee.

It’s was great. Other than you advertise turtles no turtles. Maybe just say snorkel. Ceviche and beer in the ocean amazing.

Tour was awesome! Luis was a great guide as well! We went with El Almirante and they gave us drinks the whole time and an amazing locally made ceviche at the last destination.

Overall I got a food experience. The guide was really friendly and we did saw fish,. starfish and stingray. But definitely not as much as I was expecting and no turtle in sights when it was the main thing the whole boat was waiting for. The last spot was a bit spotless. Yes we got beers, soft and cheviche, which was cool but apart a lonely starfish there was nothing to see and we spend a long time there. I loves the expensive but I'm a bit disappear nonetheless.

Such a fun afternoon! Great company! Ricky was awesome at finding us a turtle, stingrays, fish and even a reef shark sighting! Highly recommended!

We saw sea turtles, giant starfish, rays, and a shark. It was an unforgettable experience. It's a shame that the guide told us he would take underwater photos for us and that it was part of his job, so you relax when it comes to taking photos. In the end, he asked us for $60 to send them, which we obviously didn't give.

A very nice experience. The treatment and involvement of the boat captain Gustavo, the guide and photographer Gustavo, and our companion Luis were very kind and made the different activities very pleasant. The crystal-clear waters of the place and the wildlife are spectacular. Thank you very much

The guides are the only reason I'm rating this 4 Stars. They were great and took amazing care of everyone on the boat. Here are a couple things you should know. If you're coming off a cruise ship, you probably have transportation or will take a taxi to the dock, but if you have a rental car and are staying on the island it can be confusing. We found our way to a parking lot, and another person in the marina told use we needed to park back over in the front, so we got back in the car and drove all the way back to the front of the Marina. We couldn't find anything with "Cozumel Tours" indicating a meeting location and then the security guard told us we needed to park the car back in the parking lot and walk over. So after doing this again and walking half a mile in the heat, we were told the tour company was actually called "May-be" tours. Check in was wild, dozens of people showing up. Little to no organization and you're charged 10 pesos to use the bathroom....the problem was the lady that opens the bathroom was running late. When you actually get to use the bathroom, there are no toilet seats and the toilet paper is on a single roll in the middle of the bathroom. After getting that sorted we just sat around waiting to leave. There was one guy running around with a notepad and calling out names, and thats when I figured out that they have multiple boats and they just play math games to pack them with as many people as they can. There were probably 22-24 people on our little boat and one passenger complained about feeling uneasy because there were so many people. The guides were so great at dealing with people with multiple language barriers, attitudes, swimming proficiency and ages. The rented snorkel gear doesn't have a water catch on the tub and the masks will start to hurt your forehead after a while, but the reefs are beautiful. A few more things to think about, with so many people and one guide in the water, they want to keep the group close together, and I can't tell you how many times I was hit by a leg or an arm while just trying to snorkel. The second and third stops are El cielo and El cielito....absolutely gorgeous water, stingrays, starfish, conch shells with free water , cola, beer and ceviche. All in all it was a good trip but logistics could be better.

WOW, what an experience! This was my favorite day of our week long cruise, I will remember it forever. I found this trip on Viator, the reviews were great so I gave it a try. This was soooo much fun! We went to a big beautiful reef, shallows, a starfish sanctuary and a stingray hangout. We saw turtles, sharks, stingrays and lots of tropical fish. The water was insanely clear. Our guide Ricky was so nice and knowledgeable. Jorge was a fantastic captain. And I must say, Rafael took incredible pictures!!! We ended up buying the photos, they were 1000x better than the ones I took. He was so sweet to my two girls, as they kept following him around because he had the food for the fish. I have taken many snorkel trips throughout my life and this is up near the top! I would 100% join them again. Thank you for a fun time!

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