The guide was really good the experience was great the boat ok but didn’t get to maya bay was disappointing have to pay extra for long tail boat but that was worth it to be honest overall a really great trip
事業者からの返答
Thank you for your feedback and for your kind words about our guide, food, and team! We are glad you enjoyed the overall journey. Per Thai National Park regulations, Maya Bay undergoes its annual environmental recovery closure every year from August 1 to September 30 to protect the local marine ecosystem. During this period, we adjust our itinerary to focus on alternative scenic spots around Phi Phi, alongside optional traditional longtail boat experiences. We truly appreciate your review and look forward to hosting you again!
I
I7472HTianc
September 10, 2026 · via Tripadvisor
Would not recommend
Food was terrible
Pickup was so incredibly long. Was first to be picked up and last to be dropped off.
Paid for a vendor to banana boat, and I understand they aren’t affiliated. But we literally got scammed and they wouldn’t even help us. Guy just drove out flipped the banana boat 180 and left us there
They also allow smoking so people literally smoke in front of your face on a small boat, and many people just throw these buds in the sea
事業者からの返答
Thank you for sharing your feedback with us. We take all guest reviews seriously, as they help us address areas where we can improve ground logistics and clarify our operational policies.
We understand that hotel pickups and drop-offs can make for a long day when covering multiple areas across Phuket. Because our shared transfers operate on set routes based on hotel locations, traffic and distance can sometimes result in earlier pickup and later drop-off times. We apologize for how tiring this routing felt for you.
Regarding the third-party banana boat activity, external watersport operators on the islands function completely independently from our tour. While our guides do not manage or control these external vendors, we expect our team to assist as a friendly liaison whenever a guest encounters a issue, and we will remind our staff to offer better support in those situations.
Concerning smoking, our guides strictly enforce our no-smoking policy in covered areas and actively remind guests to respect both fellow passengers and the marine environment. While our staff does everything in their power to manage passenger behavior on board, we rely on guests to act responsibly. Rest assured, we take ocean conservation very seriously and will continue to reinforce strict compliance across all our trips. We have also shared your comments regarding the buffet with our catering supplier for immediate review.
Thank you again for bringing these points to our attention. Your insights help us continuously refine our logistics and guest experience.
T
Trail52308460551
September 9, 2026 · via Tripadvisor
10/10 Recommended
Excellent service. On time pickup and great management overall. The lunch buffet was amazing with numerous cuisines available and especially halal food for muslim travelers. Overall a 10/10 experience to spend all day
1人が参考になったと回答
事業者からの返答
Thank you so much for this glowing 10/10 review and for taking the time to share your experience! We are absolutely thrilled to hear that your island-hopping adventure was a complete success from start to finish.
Punctual hotel pickups and seamless overall management are top priorities for our team, so knowing that everything ran on time and without a hitch means the world to us. We are also especially delighted that you enjoyed our lunch buffet! Providing inclusive, delicious options—including full Halal certification for our Muslim travelers—is something we take immense pride in, and it is wonderful to hear that the variety exceeded your expectations.
Thank you for highly recommending our trip. It was a true pleasure having you on board, and we hope to welcome you back for another perfect day on the water in the future!
B
bellat321
June 21, 2026 · via Tripadvisor
Breathtaking & well worth the price
Most amazing experience!!! Our tour guide was hilarious, made us feel comfortable and ensured we were having a great time, hydrated and well fed the entire time. We felt so comfortable and able to relax knowing that transport from and to our hotel afterwards was sorted as well. Absolutely worth the money we paid, nothing beats the beautiful Phi Phi islands. We will definitely be doing this again when we come back to Thailand. Crystal sea marine and our tour guide tictoc was a 10/10
1人が参考になったと回答
事業者からの返答
Thank you so much for this glowing review! We are absolutely thrilled to hear that your island-hopping adventure was the most amazing experience and well worth every single Baht.
Our team takes great pride in ensuring that everything—from the smooth hotel transfers to keeping everyone perfectly hydrated and well-fed—runs seamlessly so you can completely relax. Hearing that our tour guide Tictok kept you entertained, comfortable, and laughing throughout the day is the ultimate compliment for us. Our crew loves making personal connections and bringing high energy to every single trip.
Nothing beats the stunning beauty of the Phi Phi islands, and knowing that we are on your bucket list for your next holiday to Thailand means the world to us. Thank you for choosing to ride with us, and we cannot wait to welcome you back on board for another 10/10 day out on the water!
V
Victoria_M
June 11, 2026 · via Viator
It was ok- take the ferry instead
It was ok. It’s true that the ride is very bumpy and wild. Seeing and hearing people vomit is not cute. I wish I would’ve taken the ferry and came back but it was ok. If you don’t travel and like to do the touristy things I can half see the appeal- otherwise I’ll pass. PK and Olga did their best but overall nope for me. Too long of a day and rushed at the good spots and too long at the not so good ones. The buffet lunch was delish (I’m vegetarian and really enjoyed it).
事業者からの返答
Thank you for taking the time to share your honest feedback with us. While we always advise our guests before departing that speedboat rides can be bumpy due to changing sea conditions, we are truly sorry that the journey was so uncomfortable for you.
As a professional tour company, the comfort of our guests is incredibly important to us, but safety is always our absolute number one priority. Weather and sea conditions are completely out of our control, which is why we only operate with highly experienced captains who know these waters inside and out and are trained to navigate changing conditions safely. We completely understand how distressing it is to experience or witness motion sickness on board, and we appreciate your understanding that the waves are an unpredictable part of a day out on the ocean.
We are very glad to hear that you enjoyed the vegetarian options at our buffet lunch! Providing high-quality, delicious choices for our vegetarian guests is a top priority for us, so it is wonderful that the meal stood out as a highlight.
We also appreciate your kind words for our guides, PK and Olga. They always try their absolute best to look after everyone and provide great service, even when the elements make the day challenging. Your feedback regarding the itinerary's pace is also very valuable to us as we continuously look for ways to fine-tune our timing across the island stops.
Thank you again for your review. We truly appreciate your insights as they help us keep improving the experience for future travelers.
2
251tiffanit
June 8, 2026 · via Tripadvisor
Highly Recommend
Great experience! I recommend this vendor. The entire day ran smoothly. From pickup to drop off. The staff were exceptionally friendly.
1人が参考になったと回答
事業者からの返答
Thank you so much for the highly recommended review! We are absolutely thrilled to hear that your Phi Phi & Maya Bay Trip ran so smoothly from the initial hotel pickup all the way to the final drop-off.
Providing a seamless, stress-free logistics experience is a top priority for us, so it is wonderful to know our planning hit the mark for you. Our crew will also be incredibly happy to hear your kind words about their friendly service—they truly love welcoming guests and ensuring everyone feels well looked after throughout the day.
Thank you for choosing us for your island-hopping adventure in Phuket. We hope to have the pleasure of welcoming you back on board for another great experience in the future!
Y
Yifu H
June 3, 2026 · via Tripadvisor
Great one-day trip to see most places
I had a great time on this trip! I’d say it a perfect way to visit most famous islands. It’s a nice blend of different activities including snorkeling, sightseeing, and free activities.
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事業者からの返答
Thank you so much for the wonderful review! We are absolutely delighted to hear that you had a great time on our Phi Phi & Maya Bay Trip.
Our main goal when designing this itinerary is to provide a seamless, all-in-one experience, so it is fantastic to know you found it to be the perfect way to visit the most famous islands in the area. We are also thrilled that you enjoyed the blend of snorkeling, scenic sightseeing, and free time to explore at your own pace.
Thank you for choosing us for your island-hopping adventure in Phuket. We hope to welcome you back on board for another beautiful day on the water soon!
H
hasalas2026
May 17, 2026 · via Tripadvisor
Nice Tour
Nice tour and very exciting. Team also very helpful..
1人が参考になったと回答
事業者からの返答
Thank you so much for the nice review! We are delighted to hear that you had an exciting day exploring the Phi Phi and Maya Bay trip.
Our team takes great pride in being as helpful and attentive as possible, and they will be wonderful to hear that their support made your day on the water even better.
Thank you for choosing us for your island-hopping adventure, and we hope to welcome you back for another smooth and exciting tour in Phuket soon!
P
Peter_O
May 17, 2026 · via Viator
Great Phi Phi tour with a friendly team and a clean boat.
We had a fantastic Phi Phi tour with a visit to Maya Bay! The company was absolutely professional and super organized. The boat was very clean and tidy; one felt comfortable and safe the entire time.
The guys from the team were incredibly nice, helpful, and attentive – the service was truly top-notch. Everything went smoothly, and one could tell that a lot of value is placed on quality and good organization here.
A thoroughly successful trip with great impressions. We would book again at any time – absolute recommendation! 🌴🚤☀️
事業者からの返答
Herzlichen Dank für dieses fantastische und detaillierte Feedback! Wir freuen uns riesig, dass Sie eine so tolle Zeit auf unserer Phi Phi & Maya Bay Tour hatten.
Es ist unser oberstes Ziel, dass sich unsere Gäste von der ersten Minute an wohl und sicher fühlen. Dass Ihnen die Sauberkeit unseres Bootes und unsere professionelle Organisation positiv aufgefallen sind, ist ein großes Lob für unser gesamtes Team.
Ein ganz besonderes Dankeschön geben wir natürlich an die Jungs von der Crew weiter. Sie geben jeden Tag alles, um einen aufmerksamen und erstklassigen Service zu bieten, und werden sich über Ihre lieben Worte sehr freuen.
Vielen Dank für Ihre absolute Empfehlung! Es war uns eine echte Freude, Sie an Bord zu haben, und wir hoffen, Sie schon bald wieder zu einem weiteren rundum gelungenen Ausflug in Phuket begrüßen zu dürfen. 🌴🚤☀️
D
D3631GEmaryc
April 16, 2026 · via Tripadvisor
Lovely trip and excellent staff 🩷
I booked through Agoda and they were able to connect me with Excursion Phuket. I chose the tour with hotel pick up since the marina was quite far. Anyway, as soon as the driver dropped me off at the marina, the waiting area was so spacious and cozy. They also had light breakfast available and it was good. I love that our Yellow Team started on time, as per the provided itinerary. Our guide was PJ and he gave us an overview of the trip, as well as reminders on what to do and what not to do during the trip. We were then whisked off to our speedboat and provided our life vests. I was seated at the end and I loved interacting with the staff who were on that side. They were also pointing out to me the beautiful scenery and also took my photos. I really loved Philey Lagoon, Maya Bay, and the snorkeling spot. We had lunch at Don Phi Phi and our view was amazing. Our last stop was in Khai Island. Our guide and staff brought some fruits for us to chow down. At the boat by the way, we have an endless supply of water, soda, juice, small cake bars, etc. Anyway, as mentioned earlier, I like that the guides are really professional, engaging, friendly, and time-bound. They always remind us how many minutes are we staying at a specific spot and what time should we go to our meeting point, in order to go back to the boat together. I like that since it's organized. Lastly, I highly recommend this tour with Excursion Phuket 💯🩷 They have such an amazing team, even the ones waiting at the marina.
事業者からの返答
Thank you so much for such an incredibly detailed and kind review! We are delighted to hear that your experience with the Yellow Team and our guide PJ was organized, professional, and full of great memories.
It is wonderful to know that you enjoyed the cozy atmosphere at the marina and our light breakfast before heading out. We take great pride in our team’s time management; keeping everything on schedule ensures that our guests get the most out of every beautiful location, from the stunning Philey Lagoon to the iconic Maya Bay.
We are especially happy that you enjoyed interacting with our staff at the back of the boat. They love sharing the scenery and helping capture those perfect photos for our guests! It’s also great to hear that the lunch view at Don Phi Phi and our endless supply of refreshments kept you fueled and happy throughout the day.
Your high recommendation means the world to our entire team—including the staff at the marina who work hard behind the scenes. Thank you for choosing us through Agoda, and we hope to welcome you back for another amazing adventure in Phuket soon! 💯🩷
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