Vienna Skip-The-Line to Hofburg Palace, Sisi Museum and Gardens
Description
Explore the Hofburg Palace Complex, a UNESCO World Heritage Site with these skip the line tickets to the Sisi Museum and Imperial Apartments at Hofburg. Discover the imperial apartments of Empress Elisabeth and Emperor Francis Josef, inside the palace, delve into the private bedrooms, salons and offices of Emperor Franz Joseph and his wife, Elisabeth ""Sisi"" of Bavaria and see the world-famous collection of Sisi’s personal items. Learn about the beloved empress "Sisi", the imperial House of Habsburg with audio guide. Discover the secrets of the Hofburg Palace Courtyards and Gardens, admire the numerous statues and fountains of Heldenplatz and Burggarten. This ticket includes audio guides and or tour descriptions in 13 languages depending on availability.
Tour Options
Itinerary
Explore the Hofburg Imperial Palace Complex, visit the Imperial Apartments, the residence of the Habsburg's for over 600 years and thus the center of the Holy Roman Empire. Apart from its function as the seat of government and administrative centre, the Hofburg was also the winter residence of the imperial family. Explore the Hofburg Palace Courtyards and Gardens to numerous statues and fountains.
Get a deeper insight into Elisabeth's life at the Sisi Museum housed in the Stephan apartments, showcasing numerous personal items that once belonged to Elisabeth are used to help illustrate the true personality of the frequently misunderstood Empress.
Highlights
What's included
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- All-in price €32 per person includes entry ticket + audio guide + booking & service fee.
- Photography for personal use without flash is fine in most of the permanent collection, but tripods, selfie sticks and video aren't permitted.
- There is no cloakroom or left-luggage storage, and bulky bags, suitcases, scooters and similar items cannot be brought inside (the entrance and exit are at different locations), so travel light.
- The museum and apartments are wheelchair accessible, with lift and ramp access throughout.
Reviews(57)
It was a great experience for us! Entrance was easy and the museum is very nice. If you admire Sissi’s life is a must go.
Dear AnaClaudia F, Thank you for your wonderful feedback! We are delighted to hear that you had a great experience, found the entrance process smooth, and enjoyed your visit to the Sisi Museum. It’s truly a fascinating place for anyone interested in Empress Sisi’s life. We appreciate your kind words and hope to welcome you again on another memorable experience!
A great experience. The audio guides provided and the exhibits were great.
Dear CitySlicker13, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your visit to the Hofburg Palace and Sisi Museum, and that the audio guide enhanced your experience. We truly appreciate your recommendation and hope to welcome you on another memorable adventure soon!
This is not a tour. This is only a ticket to the Sisi Museum. Plus it gives you a time and I had to stand around and wait to get in. The museum is very hot and crowded but it’s nice to walk through. You can buy one by yourself at the counter for a lot less. There is no line. Do not book this! Just go buy a ticket. The gardens are free. I felt like this was a scam. I’ve done over 30 tour through Viator. This was the most disappointing .
Dear Ronit C, Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We would like to clarify that our product includes the attraction entry ticket, digital audio guide, advance reservation, and booking and service fees. These inclusions and the total price are clearly stated in the product description, allowing guests to make an informed decision before booking. We appreciate your feedback and thank you for sharing your experience.
Its worth to see Sisi Museum. However this package didint include the gardens, meeting point was wrong and took us to library and there was only one Queue so no skipping the line. It was just Sisi Museum. But still a must to see in Vienna.
Dear Karolina S, Thank you for your feedback. We're glad to hear you enjoyed your visit to the Sisi Museum. Upon reviewing your booking, we would like to clarify that your ticket includes access to the Sisi Museum, the Imperial Apartments, and the gardens. We also shared a PDF map with your tickets to help you locate the correct entrance. We're sorry to hear you had difficulty finding the meeting point. Had you contacted our support team during your visit, we would have been happy to assist you immediately. Regarding the queue, your ticket allows you to skip the ticket purchase line, but all visitors must still pass through the mandatory security queue. Thank you again for your feedback, and we hope to welcome you again in the future.
This is a scam. It is just a ticket to sisi museum which costed more if buying the ticket directly. The guide is just the audio guide included for free in the official ticket. It doesn’t include any access to any other part of hofberg palace. The garden is free to everyone too.
The booking directions in the Viator app brought us up to the left side of the palaces front door. There was no sign there with further instruction. Sisi was the only item written at the top of our ticket and we had purchased and confirmed with customer service that our ticket was good for all three areas, sisi. Hofburg, and gardens. We found the sisi entrance quite far away from the designated meet point in Viator after asking at three ticket booths, hofburg front entrance, hofburg ticket counter, and hofburg side tour entrance. we then found the sisi entrance about 40 minutes later after a lot of walking. The directions in the Viator app were quite misleading. Our ticket only said sisi tour on it and the palace didn’t let us in when they saw it, so it would have been better to include that information of all the features you purchased entry to on the actual ticket. We only got into sisi today. We enjoyed sisi but this was a frustrating experience since they wouldn’t let us into the other two features included in our tickets. Customer service helped early on helping us find the sisi entrance, but it was very late in the day, 90 minutes after our booking time that we got to the palace. Ticks at that point weren’t accepted. A lot of time was consumed asking for assistance and directions. Viator needs accurate directions to each of the three entrances on this ticket.
Dear Greg, Thank you for taking the time to share your detailed feedback, and we're truly sorry to hear about the confusion you experienced while trying to locate the correct entrance. Upon reviewing we have identified that the digital MAP PDF & the meeting point were duly shared with you along with the actual tickets, Your feedback regarding the meeting point instructions and the ticket wording is extremely valuable. We're glad to hear that you were ultimately able to visit the Sisi Museum and that you enjoyed the experience, although we regret that the start of your visit was affected by this confusion. Thank you once again for bringing this to our attention. Your comments will help us improve the experience for future visitors.
Easy and accessible tickets to the palace. The museum is very crowded so choose an early time. Tickets were easily accessible.
Dear Michele H, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your visit to the Hofburg Palace and Sisi Museum and found the ticketing process easy and convenient. We also appreciate your helpful tip about visiting early to avoid the crowds, which will certainly benefit future travelers. Thank you for choosing us. We hope to welcome you again on another memorable experience soon!
Wrong meeting point and did not receive a ticket. After multiple searches in the app and emails, no ticket was available.
Dear Regina K, Thank you for your feedback. We are sorry to hear about the confusion and inconvenience you experienced. After reviewing your booking, we can confirm that the entry tickets, including the required Bar code and access instructions, were sent to the email address & Whatsapp Messanger provided one day prior to your visit. We sincerely wish you had contacted us during your visit, as our team would have been happy to resend the tickets immediately and assist you in accessing the attraction without delay.
Great experience, we felt the times when Sissi and Kaiser Frantz Joseph lived there, as well as the greatness of the history behind their personal stories
Dear Compass22310062412, Thank you for your wonderful feedback! We’re delighted to hear that your visit to the Sisi Museum allowed you to experience the fascinating history and feel connected to the lives of Empress Sisi and Kaiser Franz Joseph. It’s always rewarding to know that our guests enjoy the rich stories and heritage behind this remarkable place. We truly appreciate your kind words and are glad you had such a memorable experience.
Great experience of splendid Vienna, also great value of money, guidance. Very good atmosphere, nice helpful staff. Thank you!
Dear Navigator06016100540, Thank you for your wonderful feedback! We’re delighted to hear that you found the experience to be great value for money and appreciated the guidance, atmosphere, and support from our team. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. We hope to welcome you again on another memorable journey soon!
