Schindler's Factory Guided Tour in Krakow & skip the line ticket
Description
Learn the incredible story of Oskar Schindler, the factory owner who helped save more than 1,000 Jews in Krakow during World War II. Take this 90 minute guided tour through the Schindler Factory Museum, and hear personal stories about the Jews of Krakow under the Nazis.
Tour Options
Itinerary
Learn the real-life story behind the Steven Spielberg movie Schindler’s List on a guided 1.5 hour tour of the Schindler Factory Museum. More than 1,000 Jews in Krakow owe their lives to a single person: Oskar Schindler. Schindler's Factory Museum opened its doors to the public in June 2010, after years of meticulous preparation. Located in the original Oskar Schindler Enameled Goods Factory, you will be taken back step-by-step, learning the history of World War II in Krakow from the beginning until the arrival of the Soviet Army in 1945. Walk through rooms filled with memories of Oskar Schindler, and see the permanent exhibition 'Kraków Under Nazi Occupation 1939-1945.' Learn the story of Kraków and its inhabitants, both Polish and Jewish, starting with the events that took place a month before the war. Hear about the first months of Nazi occupation, all the way up to the history of Krakow's Ghetto and the Płaszów Concentration Camp.
Highlights
What's included
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- Children must be accompanied by an adult
- IMPORTANT! Physical Valid Picture IDs of all participants are required, , otherwise you won't be able to enter the museum
Reviews(191)
Not what we were expecting to be honest More history of the occupation of krakow than a focus on Schindler Felt that was underplayed but it's up to the city to remember those terrible years as they want to David was a very good guide and very knowledgeable
The group was way too big for the available space in the museum. Cramped and not able to be in the same room with the guide so could not hear anything. Guide did not oversee it anymore and started talking when only a small part of the group was around him. About the content; totally not what you expect. Almost nothing about the Schindler story, all about the war situation in Krakow. Doesn't do justice to Schindler's story The tour skips the documentary which is one of the things that is nice to see. So make sure you see it.
Dear Remco, Thank you for your honest review. We sincerely apologise that your tour felt overcrowded and that you were unable to hear your guide clearly. We are addressing this with our guiding team to ensure better group management and audio flow. While the museum's layout focuses broadly on Kraków's wartime history alongside Schindler's story, we apologise if the tour focus or the omission of the documentary left you disappointed. We appreciate your feedback as it helps us refine our tour experience. Kind regards, The SeeKrakow Team
Don't go to schindlers factory, not worth it. Missed our tour we paid extra for as they didn't accept our ID
Dear Cameron, Thank you for sharing your experience. We are truly sorry to hear about your frustration and that you were unable to join the tour. Polish regulations and the official entry security rules set by the Museum of Kraków strictly require all visitors to present a valid, physical photo ID or passport matching the exact name on the personalised ticket. Because entry security is managed directly by venue staff, our guides and local staff are legally required to comply with these entry checks and cannot override them. Digital photos of IDs or unverified documents are routinely rejected at the door. While we do clearly state this requirement in all booking confirmations and pre-tour reminders, we sincerely regret the disappointment and inconvenience this caused during your trip. Kind regards, The SeeKrakow Team
It is not really a tour of the factory. 80% of the tour takes place in a museum about the Nazi invasion and the life of the Jews during the occupation of the city which is located in the factory. It is really worth doing this visit, but you really have to know why you are going. The museum is rich in information and photographs; it is very good. However, it is really not made for guided group tours. There were 25 of us and no one could hear the guide except for the 6 people in front. We could not see anything that the guide was showing. What a disappointment. They should really think about providing audio guides. My children were in the back; they absolutely did not enjoy it. It is really a shame, especially since the price is high. Keep the guide, he is great!
Bonjour, Un grand merci d'avoir pris le temps de partager votre avis détaillé, ainsi que vos compliments pour notre guide ! Nous comprenons parfaitement votre déception concernant le confort de visite. Le Musée de l'Usine de Schindler est un bâtiment historique dont les couloirs et salles sont étroits, ce qui rend la circulation en groupe parfois difficile lors des périodes de forte affluence. Vos remarques concernant la taille du groupe, la visibilité et l'accès au son pour vos enfants sont très importantes. Nous prenons note de votre suggestion sur l'utilisation d'audioguides (système d'écouteurs) pour la transmettre immédiatement à notre équipe logistique afin d'améliorer l'expérience de chacun. Concernant le contenu, vous avez tout à fait raison de le souligner : l'exposition permanente est avant tout consacrée à l'histoire de Cracovie sous l'occupation nazie (1939-1945) pour remettre l'action d'Oskar Schindler dans son contexte. Nous veillerons à clarifier davantage ce point dans nos descriptions de visite. Nous vous remercions pour votre honnêteté qui nous aide à progresser et espérons que vos enfants garderont malgré tout un bon souvenir de Cracovie. Cordialement, L'équipe SeeKrakow
No information provided to us on how to meet the guide so we had to call the Operator twice. It was very frustrating especially that we were supposed to get in at a specific time. Finally, an Agent approached us and gave us the tickets. Met our Tour Guide who was assigned to our group. The Museum had a lot of display and our tour guide gave us information about them. The place was very narrow and tight. It was a bit crowded and there were areas where it was really hot! The displays were great! Learned a lot about the harrowing stories of the Jews and it’s heartbreaking to hear about what they’ve endured in the hands of the Nazis! There was only a small portion dedicated to Oskar Schindler . Did the tour for one and a half hours. If you are claustrophobic, this place is not for you! If you like the Holocaust history , it is an important place to get some important information.
Hello Sonia 😊 Thank you so much for taking the time to share your honest feedback with us. We are very sorry for the frustration caused by the missing meeting point details prior to your arrival, which led to you having to call us twice. We are currently reviewing our pre-tour messaging to ensure meeting instructions are crystal clear for all our guests moving forward. Thank you also for sharing your insights regarding the museum itself. Schindler's Factory is indeed a deeply moving and heartbreaking historical site, but as you rightly noted, the original historic building has narrow spaces that can feel crowded and warm during peak times. We are glad to hear that, despite those conditions, our guide provided informative insights and that the exhibition left a meaningful impression on you. We would love the opportunity to welcome you back to Poland in the future. Should you return, the SeeKrakow team would be delighted to guide you on another one of our local tours and show you even more of our beautiful city and region! 💙 Warm regards, The SeeKrakow Team
Knowledgeable, friendly and professional guide. The entire experience from purchasing tickets to the tour was exceptional
Very interesting tour ,our guide had a personal connection to the factory and the goings on during the war ,his father was in the polish resistance
Hi michaelcW1088CY, Thank you so much for sharing your review! We are glad to hear that you had an excellent day out with us. It sounds like your guide made the Schindler's Factory tour truly unique and memorable by sharing his family's personal history with the Polish resistance. We are always proud to work with passionate guides who bring history to life. We would love to welcome you back on another journey in the future! SeeKrakow offers many other historical and cultural tours around Krakow that you might find just as fascinating. If you have a moment to spare, we would be incredibly grateful if you could also share your wonderful experience on Google to help other travelers discover our tours. Thank you again and warm regards from Krakow! ☀️ The SeeKrakow Team
Guide was very informative and patience with the group. Would highly recommend.
Dear Safari01001737925, Thank you for your kind words! We are delighted to hear that you found your guide informative and patient during your visit to Schindler's Factory. It is such an important site to explore, and we are glad we could help make the experience meaningful for you. 🏛️ It was a pleasure to have you with SeeKrakow! Since you enjoyed this tour, we would love to see you again on one of our other local excursions next time you are in the city. As you had a 5-star experience, would you mind sharing your feedback on Google as well? It really helps other travelers! 🌟 Best regards, The SeeKrakow Team
The guide spoke too fast , did not allow us time to look at the various documents on display . We made the tour at the pace
Chère Catherine, Nous sommes sincèrement désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Nous comprenons tout à fait que le rythme de la visite soit essentiel pour apprécier les documents et l'histoire exposés à l'Usine de Schindler, et nous regrettons que vous vous soyez sentie pressée 🕒 Vos remarques sont très précieuses et nous permettront d'améliorer la qualité de nos prestations avec nos guides. Nous espérons que vous nous donnerez une autre chance de vous convaincre lors d'une future visite avec SeeKrakow, peut-être pour une balade plus paisible dans la ville 🌿 Cordialement, L'équipe SeeKrakow
The tour skipped the line and that was great unfortunately the group was to large for the size of the rooms , the volume button on the guide was broken not helped by the loudspeakers in the corner of every room , we had a donk on our tour which only added to the frustration, not much about Oskar Schindler more about the war
Dear Allan and Caroline, Thank you for sharing your feedback with us. We are glad that the skip-the-line feature worked well for you, but we are truly sorry to hear about the frustrations you encountered during the tour. We apologize for the technical issues with the volume button and the discomfort caused by the group size in the museum's narrow spaces. Regarding the content, the museum is indeed designed to show the broader history of Krakow under Nazi occupation, but we understand you expected a deeper focus on Oskar Schindler himself. We take your comments seriously to help us improve our service. Best regards, The SeeKrakow Team
