This is a private transfer service where your vehicle is exclusively for you and your group. The private transfer is organized based on your flight arrival and departure times, eliminating any waiting period and providing a direct transfer to your destination. We use modern and comfortable vehicles with air conditioning for all our transfers. Your driver will be waiting for you.
All of our vehicles are well maintained and driven by friendly, experienced drivers. They are equipped with air conditioning and are monitored by GPS from our operations center, allowing us to track their location at all times. If your flight is delayed, there is no need to worry; We monitor the status of all our passengers' flights. This means we will be waiting for you if you arrive early and we will be there for you no matter what time you arrive if there is a delay.
Tour Options
Round Trip
Private Minivan
Pickup included
One Way
Pickup included
Highlights
Private transportation
WiFi on board
Air-conditioned vehicle
What's included
Included
Private transportation
WiFi on board
Air-conditioned vehicle
Pickup Locations & Times
At the Airport: Each passenger will be waited for outside the terminal with a sign with their name. All passengers have one hour of free waiting, at the airports, after this time they must pay an additional cost.
At the Hotels: Each passenger will be picked up in the lobby of the hotel where they are staying, with a sign with their name. All passengers will have a waiting time of 15 minutes in the hotels, after this time they will have to pay an additional cost.
Traveller Ratings
4.4
103 reviews
5
83
4
4
3
2
2
3
1
11
Important Information
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Specialized infant seats are available
Suitable for all physical fitness levels
Frequently asked questions
How long does this tour take?
Private Transportation Punta Cana Airport to Hotels in Bávaro and Punta Cana lasts about 15 min–25 min.
How much does this tour cost?
Prices start at $13 per person for this Punta Cana experience, booked through Viator with the price shown before checkout. There are 2 booking options, so the final price depends on the option you choose.
Can I cancel this tour for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Is hotel pickup included?
Yes, pickup is offered. At the Airport: Each passenger will be waited for outside the terminal with a sign with their name. All passengers have one hour of free waiting, at the airports, after this time they must pay an additional cost.
At the Hotels: Each passenger will be picked up in the lobby of the hotel where they are staying, with a sign with their name. All passengers will have a waiting time of 15 minutes in the hotels, after this time they will have to pay an additional cost.
Pickup points include CONTACT_SUPPLIER_LATER, LOC-6eKJ+or5y8o99Qw0C8xWyEUHJ9QcE1i7NBnm5zBhAE8=, LOC-6eKJ+or5y8o99Qw0C8xWyD05Fd2naP22iWjKrJICxRY=.
What languages is this tour offered in?
The experience is available in PT, EN, IT, FR, ES.
Is this a private or a group tour?
It is a private experience: only your party takes part. Up to 5 travellers can book together.
Is the tour suitable for children?
Infants and small children can ride in a pram or stroller Specialized infant seats are available
Is the tour wheelchair accessible?
Wheelchair accessible
Reviews(103)
K
Keisha_J
September 9, 2026
Disappointed by unexpected $70 charge
I was disappointed with how this booking was handled. I made the reservation on August 17 and clearly listed Nickelodeon Hotel & Resort as our destination. The booking was accepted, and I paid on August 28.
The provider only sent an email on the evening of August 31 stating that Nickelodeon was outside their area and that an additional US$70 would be required. I did not see the email and only became aware of the extra charge when the driver collected us at the airport. The driver had also been communicating with me directly on WhatsApp the night before but never mentioned the additional fee.
At that point, I was in an unfamiliar country with two small children, did not speak the language, and needed to get my family safely to our hotel, so I paid the $70 cash.
I explained to the driver that I felt very misled by the situation, and he apologized. He was pleasant, but I believe the additional charge should have been communicated much earlier since the company had our hotel information for almost two weeks.
The transfer itself was fine, but the way the extra charge was handled left a very negative impression and is the reason I would not book with this provider again.
Operator response
Thank you for sharing your experience. We would like to clarify the circumstances surrounding the additional charge.
The product selected for your reservation was specifically for transportation to hotels located in the **Punta Cana and Bávaro areas**. Nickelodeon Hotel & Resort is located in **Uvero Alto**, which is outside that service area and approximately **55 minutes from Punta Cana International Airport**. Therefore, the transfer required an additional **US$70**.
Once we identified that your destination was outside the area covered by the selected product, we sent you an email informing you of the situation and giving you the option to **cancel the reservation before arriving in the Dominican Republic**, rather than being required to pay the additional amount.
According to our records, the email was opened more than 24 hours after it was sent. We understand that customers may not always see their emails immediately; however, the information and cancellation option were provided before your arrival. Unfortunately, we cannot be responsible for information that was not reviewed or acknowledged in time.
We also regret that the additional charge was not discussed again through WhatsApp before your airport pickup. Nevertheless, the **US$70 was not an unexpected or arbitrary airport charge**; it corresponded to the additional distance and service required because the destination was outside the area included in the product originally selected.
We are pleased to know that the transfer itself went well and that our driver provided pleasant service. We always strive to be transparent with our rates and service areas, and we will continue working to make these conditions even clearer during the booking process.
We appreciate your feedback and hope this clarification helps explain why the additional charge was applied.
C
Caroline_L
September 5, 2026
Good and responsive...
Good and responsive service for easy transport to and from the airport. There was a little miscommunication for a pick up but quickly resolved. Would recommend!
B
Brianna_J
September 2, 2026
Scammers!! Don’t book!!!
Scammers do not book! Once we arrived they tried to make us pay $70 more on top of what we paid. Absolute scammers!!!! Beware
1 people found this helpful
Operator response
Thank you for sharing your experience. We would like to clarify the circumstances surrounding the additional charge.
The product selected for your reservation was specifically for transportation to hotels located in the **Punta Cana and Bávaro areas**. Nickelodeon Hotel & Resort is located in **Uvero Alto**, which is outside that service area and approximately **55 minutes from Punta Cana International Airport**. Therefore, the transfer required an additional **US$70**.
Once we identified that your destination was outside the area covered by the selected product, we sent you an email informing you of the situation and giving you the option to **cancel the reservation before arriving in the Dominican Republic**, rather than being required to pay the additional amount.
According to our records, the email was opened more than 24 hours after it was sent. We understand that customers may not always see their emails immediately; however, the information and cancellation option were provided before your arrival. Unfortunately, we cannot be responsible for information that was not reviewed or acknowledged in time.
We also regret that the additional charge was not discussed again through WhatsApp before your airport pickup. Nevertheless, the **US$70 was not an unexpected or arbitrary airport charge**; it corresponded to the additional distance and service required because the destination was outside the area included in the product originally selected.
We are pleased to know that the transfer itself went well and that our driver provided pleasant service. We always strive to be transparent with our rates and service areas, and we will continue working to make these conditions even clearer during the booking process.
We appreciate your feedback and hope this clarification helps explain why the additional charge was applied.
C
cynthia_f
August 29, 2026
Good
He communicate well via text and phone call. Book on line best choice. Call customer service rep. Was helpful
A
Ayrian_M
August 21, 2026
Disorganized and Unprofessional.
I booked a roundtrip transfer. When I arrived to the airport I had to wait 20 minutes before my driver arrived despite previous communication with the dispatch about my arrival time. Rocher, the dispatcher, then told me he would text me the night before my departure to confirm my pickup time. He never reached out to me, so I texted him. He did not respond. So I called twice and texted him multiple times before I was able to get an answer. Rocher then asks me to send a picture of my booking to prove that I booked Roundtrip. Now it is 20 minutes before I need to leave and I am just now getting ahold of the owner who is now sending a driver.
Additionally, on my way to the hotel, the driver Jose Cruz Rosario flirts with me the entire drive. He asked for my number and I told him no. Then he shows me that he already has my number on the business paper. I asked him not to text me using the business info. That night, he proceeded to text me forcing me to block him.
I am highly disappointed and DISGUSTED in the service I received. I do not recommend this company at all. If I had not been so diligent, I could’ve easily missed my flight. The company is very disorganized and lacking of professionalism as they do not keep track of the guests they are servicing as they should.
M
matthewmI3994EF
July 30, 2026
Professional transportation and exceptional attention
The guys were very attentive, there was always good communication, the vehicle was clean and the driver was very professional
6
601ang_licamar_aj
July 30, 2026
100% recommended
Good communication, they wrote to me a day before with all the instructions, friendly service from the representatives and drivers, Luis treated us excellently. 100% recommended
C
CARMEN_S
July 7, 2026
Not reliable
Delay for pickup time at the hotel and no confirmation for the return 24 hours before our return. As stated in the confirmation. The vehicle that came to pick us up at the hotel smelled like marijuana.
Operator response
Carmen, we apologize for all the inconvenience and we appreciate your comment, this will help us improve
K
Karine_B
June 6, 2026
Poor service
I did not appreciate the service at all, and I had an unauthorized additional charge. I do not recommend it.
1 people found this helpful
T
Timothy_H
May 20, 2026
PUJ to Resort
Good communication prior. A bit hard to find in the chaos of the airport, but proactively texted and called me until we were able to connect. Nice ride. All very professional.
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