Private SUV Round-Trip from Airport to Cabo San Lucas Pacific

Edgar was kind, prompt and professional. Great driving and service. He turned around to go a different route when we were stopped in traffic. Loved the magnet as a little bonus. Will use your services again

Henry was an excellent driver and very fun driver. He pointed out many landmarks and sights along the way. Took great care of our bags and group.

Was a great experience. They never offered us drinks which they had advertised, but all in all they were good. These things are all getting expensive now, but their rate was acceptable. I would recommend them.

We booked this shuttle service, and it was perfect for our family of 10 with two small children. We couldn't have asked for a better shuttle experience. They were quick, friendly, and efficient. We appreciated opting to add the 30-minute grocery run (and paying a little extra), which came in so clutch. We were able to purchase extra formula for one of the kiddos and plenty of snacks and booze for our hotel. If you book directly on their website, they usually have a few promo codes, which we took advantage of and saved a little. Overall, we paid ~$215 round trip for up to 11 passengers, and there were 10 of us. They have the option of adding child car seats if you would like to request this as well. The communication from beginning to end was excellent. The drivers were patiently waiting for us at the stall outlined in their instructions, and they were all easy to find because their logos were easily distinguishable and clearly visible on their shirts. We had a great, smooth experience and would highly recommend them. The drinks and AC sweetened the deal. We will be booking them again in the future.

Excellent service every time... We have been using these wonderful folk for over 5 years.

Jesus picked us on time in a beautiful GMC Yukon Denali and transported us safely to our resort. Thank you! On the 21st Gabriel picked us up at our resort and transported us to SJD for our flight home. Thank you! Cabo Airport Shuttle is the best company we have used in more than 20 years coming to Cabo. We HIGHLY RECOMMEND their service.

Great experience with the Cabo airport shuttle pickup. The driver was easy to find, on time, and the ride was clean and comfortable. Made getting to the hotel stress-free. Would definitely use again.

Drivers Effrin and Moses were both great. They drove very safely and got us to and from the airport in a timely manner. They vehicle was relatively new, well maintained and spacious.

Many thanks to Efren and Antonio for the safe round trip to our hotel and the airport. Excellent service, excellent drivers, and excellent communication! We felt right at home. 11/10!

Terrible experience. We travel frequently and have NEVER experienced this. 1 star, terrible service and even worse customer service I was one of the passengers for our scheduled 11:20 a.m. pickup from Hyatt Ziva to the airport, and I also personally spoke with Cabo Airport Shuttle after our driver left us in fluent Spanish so nothing could be misunderstood. We were in the lobby/front of the hotel around 11:29 a.m., trying to identify which of the vehicles outside was our shuttle. We actually saw our car driving away from the hotel (it was a silver SUV). We thought the driver was circling around and coming back, but he never did. At 11:34 a.m., while we were still at the hotel looking for the driver, we emailed the company asking where he was. I then personally spoke with Cabo Airport Shuttle, and was told that their drivers have a 15-minute grace period. Our pickup was at 11:20, so that grace period would not have ended until 11:35 a.m. We were there before 11:35, and the company was contacted at 11:34 because their driver had already left. Instead of acknowledging that their driver left before the grace period ended or sending him back, the company told us he would not return. We were forced to find and pay for another ride to the airport. Then, incredibly, they classified us as a “no-show” and refused a refund, claiming the driver waited the full 15 minutes. That simply does not match what happened. I was there, I watched the shuttle leave, and I personally spoke with the company about it. Mistakes happen, but the way a company responds to a mistake says everything. Cabo Airport Shuttle had an opportunity to fix this situation and instead chose to blame its customers, refuse to send the driver back, and deny a refund for transportation they did not provide. We travel frequently and have used airport transportation in many places. I have never experienced customer service like this. I would not recommend Cabo Airport Shuttle.