Medellin Private Transportation VIP Airport To Medellin
Description
1.Punctuality guaranteed: Forget the stress of being late. A professional service will pick you up in time for you to get to the airport without a hurry. 2. Absolute comfort : After a long flight, nothing better than a transport waiting for you. Avoid lines, crowded public transport and the search for taxis. 3. Safety : Trained drivers, vehicles in excellent condition and real-time flight tracking to adapt to any changes. Personalized service: Whether traveling alone, as a couple, with family or in a group, there are vehicle options adapted to your needs.
Tour Options
Highlights
What's included
Pickup Locations & Times
1.The pick-up point will be that indicated by the user Airport / Hotel 2. The driver will communicate with the user at the time of arrival at the pick-up point 3. The vehicle will arrive at the time requested by the user 4. If it is Airport - Hotel service, the driver will be in constant communication via WhatsApp to know the status of your migration
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
Reviews(52)
I called more than once to make sure I would know where the driver was going to pick us up. I was told he would be waiting for us with a sign with my name on it right outside immigration. He was not there. it took more than 10 minutes before he finally arrived. He told me he was texting me through WhatsApp after I repeatedly told by to I was not going to use WhatsApp and they said that was fine.
Greetings! We never told you that the driver would be waiting outside with a sign with your name. Our conversation through Viator was simply about asking you for a phone number with WhatsApp, as it's a more direct way to communicate, and those who have used our service this way have found us very responsive. You asked for your booking details, and I provided them. The day you arrived, you told me you were ready at 3:10 PM, and I replied at 3:17 PM asking where you were. So no, you weren't outside waiting for an hour, nor did you call us. You never answered my message, and the driver did everything he could to reach you since you weren't responding. He himself told us it was difficult to contact you. However, our driver was very attentive and communicated repeatedly via text message. He arrived in less than 10 minutes; he even informed you when he was on his way to pick you up and sent you a photo from the pickup location. If your flight arrived at 2:16 PM, you went through immigration, which takes at least 30 to 40 minutes, and you sent us a message saying you were ready at 3:10 PM, there's no way you were outside waiting for an hour. When you travel to another country, I recommend using WhatsApp; communication is much easier that way.
Wish i could give this 0 stars!!! Its nt worth it just book an Uber! Its cheaper and more reliable! I was left stranded with my family for over a hour! The number on the page doesn't work and the bus they use is just for show! There is no vip nothing just liars and thieves!!!Plus they refuse to give me any form of refund!! I do not recommend!
Greetings! You should mention in your review that we sent you all the evidence showing we tried to contact you starting August 12th, contacted you again on August 14th, and sent you repeated messages on August 15th. Also, you entered your phone number incorrectly on the reservation you made, and you never responded to us through Viator. We had to contact support to get a correct phone number to reach you, and even though you received our messages, you never replied. You should also mention in your review that our driver waited for you for two hours with a sign with your name on it, and that I sent you all the evidence I mentioned to prove we handled everything correctly, both in contacting you and providing the service. We are not thieves. When you book with another company, make sure you enter your information correctly, otherwise you'll end up damaging their reputation when the mistake actually started with you.
Our driver David was excellent; not only did he pick us up on time, but he also dropped us off at a place where we could leave our luggage and go for a walk. Very kind and helpful, this company has exceeded my expectations, 100% recommended.
Nos encanta saber que David no solo estuvo al pie del canón con la puntualidad, sino que además se lució ayudándoles con el tema del equipaje para que pudieran salir a disfrutar y pasear sin cargas. ¡Ese es exactamente el tipo de detalles que marcan la diferencia! Saber que superamos tus expectativas nos infla el pecho de orgullo. Le pasaremos el mensaje a David para que sepa lo mucho que valoraron su servicio. ¡Muchísimas gracias por la recomendación al 100%! Esperamos volver a cruzarnos en tu próximo viaje. 🚗💨
Very easy to communicate through what’s app. Van was clean and driver was really nice. I recommend taking a Dramamine if you get sick as the roads are windy.
It was a pleasure reading your comment! Thank you so much for taking the time to share your experience. We are delighted to hear that you found the WhatsApp support smooth and that you enjoyed the impeccable vehicle and the friendly service from our driver. We greatly appreciate your recommendation regarding motion sickness; this is a very valuable and insightful tip that will help other travelers enjoy the scenery on our routes in complete comfort. We sincerely appreciate your trust and your recommendation. We hope to have the pleasure of welcoming you back on your next trip! 🚐✨
Luis was a great driver. He waited patiently for us to come through immigration and meet him outside. The immigration lines were terribly long but he didn't fuss about it, instead he sent encouraging words and checked on us throughout. He was also very pleasant and helpful. Great Job Luis!
Thank you so much for sharing such a warm and detailed review! 🌟 We are so happy to know that Luis's support made all the difference to your arrival. We completely understand how exhausting immigration lines can be, and we are proud to know that Luis greeted you with the best attitude, providing you with peace of mind, empathy, and excellent service from the very first moment. We will immediately pass on your compliments and "Great job!"; recognition like yours is his greatest motivation to continue giving his best every day. It will be an absolute pleasure to accompany you on your next trips! 🚗💨
Mayely and Cristian were very helpful. Mayely books your car and Cristian was the driver. Cristian picked us up from the airport. Our flight was delayed about one hour and a half and Cristian waited for us. Our drop off was out of the allowed drop off zones so they charged a very reasonable extra fee. Highly recommend this service.
Thank you so much for sharing such a lovely and insightful review! 🌟 We're delighted to hear that both Mayely, who handled your booking, and Cristian, who was driving, provided you with friendly and high-quality service. We understand how stressful flight delays can be, so we're happy to know that Cristian's hour-and-a-half wait and the adjustment allowed you to travel with complete peace of mind. We'll pass on your kind words and recommendation to the entire team; gestures like yours motivate us to continue offering the best possible service. It will be a true pleasure to accompany you on your next trips! 🚗💨
They changed the car they had sent to pick us up, they never informed us, and the response is that it was a mistake. This type of error has cost many people in the world money and even their lives, since absolutely nothing is known about the person or vehicle picking one up.
Lamentamos profundamente la experiencia que nos comenta y entendemos perfectamente su preocupación por la seguridad. La precisión y la comunicación en la información del vehículo son pilares fundamentales de nuestro servicio VIP, por lo que nos tomamos su reporte con la máxima seriedad.Hemos iniciado una investigación interna inmediata con nuestro equipo de operaciones para determinar por qué no se le notificó el cambio de vehículo con anticipación y tomar las medidas correctivas necesarias para que esto no vuelva a suceder. Su seguridad y tranquilidad son nuestra prioridad absoluta. Agradecemos sinceramente sus comentarios, ya que nos ayudan a corregir errores críticos y mejorar nuestro estándar de calidad.
Our driver was there early to greet us. His vehicle suited our needs. It was spacious and got us to the airport in plenty of time. Will definitely use Viator again!
We're delighted you enjoyed our services. We put a lot of effort into ensuring everything goes smoothly with every service we provide to our users. Thank you for trusting us.
Good communication and friendly driver. On time and waiting for me. Would take the service again. Nice to not worry about transport when arriving.
¡Qué excelente comentario! Agradecemos mucho que compartas tu experiencia. Nuestro equipo trabaja con mucha pasión para que cada recorrido turístico sea inolvidable y seguro. Nos motiva saber que cumplimos con tus expectativas. ¡Te esperamos pronto para seguir descubriendo nuevos destinos juntos!
Excellent service, very punctual and friendly, clean and comfortable van for us since we were 5 adults with large suitcases.
Qué alegría leer tu comentario! Muchas gracias por calificar tu experiencia con 5 estrellas.Nos llena de orgullo saber que nuestro servicio de transporte cumplió con tus expectativas y que percibiste la excelencia que nos esforzamos por entregar en cada trayecto. Tu satisfacción es nuestra mayor recompensa y la motivación perfecta para que todo el equipo siga adelante dando lo mejor.Esperamos tener el honor de acompañarte de nuevo en tus próximos viajes. ¡Siempre serás bienvenido a bordo!
