Lisbon Airport or Cruise Port: Private Arrival Transfer to hotels
Description
Experience a seamless journey from Lisbon International Airport or Lisbon Cruise Port to your hotel in Lisbon, Estoril, or Cascais. With a pre-booked transfer, you won’t need to worry about long lines, language barriers, or the confusion of unfamiliar taxi rates. Available 24/7, this reliable service ensures that a friendly driver or assistant will be waiting to greet you upon arrival. They’ll help with your luggage and provide a comfortable ride to your destination, so you can start your stay relaxed and worry-free.
Tour Options
Highlights
What's included
Pickup Locations & Times
Arrival Airport Instructions: In terminal 1, after leaving the International Area / Luggage claim and having passed the automatic doors, please turn right on the ramp, and look directly in front. You will then see the meeting point area where all guides, assistants and drivers are waiting for the passengers next to the meeting point stands 1,2,3. An assistant or a driver will be there waiting for you with your name or an MTS Globe Logo. In the unlikely event you should have any difficulty in locating our assistant / driver, please call the MTS Globe emergency number at 00351 912 671 126. Please do not leave the arrival lounge without calling us. Please take note that the driver will wait for a maximum of 60 minutes after your flight arrives. If you are delayed with your luggage or at security and believe you will take more than 60 minutes to get to your driver, please call immediately our emergency number and we will see if it is possible to wait more time. Arrival Cruise Port instructions: We will meet you at the exit gate with a sign with your name.
Traveller Ratings
Important Information
- Specialized infant seats are available
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
- Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
- Price is per person, based on 3 adults per car/vehicle
- Driver waits one hour after plane lands
- Driver waits one hour after cruise ship after schedueled pick up time
- Please provide the following information: Your flight details (flight number, airline name, departure/arrival date and time) and hotel name and address.
Reviews(539)
I had to cancel at the last minute due to changes in plans. The driver wasn’t notified in time and showed up on time based on my previous request. He was very pleasant and understanding that I needed to cancel. My apologies having to cancel at the minute.
Our driver was waiting right outside the cruise terminal. He had a sign with my name on. It couldn’t have been any easier.
We were greeted at the airport with staff there who got us to our meeting point and into the minivan quickly. Instructions provided when I booked this transfer were clear so we found them without difficulty in an airport that we had never visited before - that's important. The driver was friendly and informative, giving us tips and info. during our ride. A very good experience!
Thank you for your kind words! We're very happy to hear that your airport transfer experience was smooth and enjoyable. We appreciate your feedback and look forward to serving you again in the future!
The transport was not at the cruise port to pick us up. It was a good thing that a port staff helped us to contact the transport operator. I was told my name was not in the list for the pickup. The port staff got an Uber and we were able to get to our hotel. Unfortunately we missed our tour.
We are sorry to hear about your experience. After reviewing the situation, please be assured that you will be reimbursed. We appreciate your understanding and are truly sorry that your experience did not meet the standard of service we strive to provide.
Booking confirmed an 8:30am pickup at Lisbon Cruise terminal. Driver never showed. Called Viator and was told that driver was assigned a 9:15 am pickup time. Viator finally got a different driver to pick us up 45 minutes after our original pickup time. Replacement driver was excellent. Extremely disappointed in Viator service!
We are sorry to hear about your experience and the confusion regarding the pickup time. We sincerely apologize for the inconvenience caused and for not meeting the standard of service we aim to deliver. Thank you for your feedback and understanding.
We got to our hotel. Driver was 10 mins late and 0 communication, so it was frustrating. Will use a professional service next time.
Thank you for your feedback. We sincerely apologize for the delayed pickup. Your feedback is truly valuable to us and will help us enhance our service and communication standards to better meet our guests' expectations in the future. Thank you for choosing our service, and we hope to have the opportunity to provide you with a smoother experience next time.
Driver was there well ahead of time. He also told us where to go to find our flight. He was very courteous. He loaded our suitcases and took them out of the car.
We are very proud of our service and we truly appreciate your kind comments.
Passport control can slow you down called and let them know I was delayed. The arrival hall was crowded and confusing. Again another call got me to our driver. Nice drive to the hotel. Everyone was very helpful.
We are very proud of our service and we truly appreciate your kind comments.
Driver was late. Did not contact me. Had to wait for him. Ac was not working properly. Other than that, car and car ride was pretty decent.
We sincerely regret that you experienced a delay and inconvenience at the start of your service. This is certainly not the standard we aim to provide. We truly appreciate your comments, as they help us improve. We're glad to hear that, overall, the vehicle and ride met your expectations.
Our driver Nuno was prompt and on time. We arranged pickup at the cruise port after disembarking an NCL ship. Nuno loaded the vehicle with our luggage and delivered us to our hotel within 20 minutes. Highly recommend and felt safe.
We are very proud of our service and we truly appreciate your kind comments.
