Prices checked on Sep 11, 2026Things to do in Krakow
There is no other touroperator which offer hotel pickup, so it is a great option for cold days or for guests who have accommodation out of the center. Krakow Zoo is an absolute must-see in Krakow. Many animals have been saved from extinction and are now properly exposed by creating conditions that take into account their natural needs. This is a sensational trip for families with children who, thanks to the exact marking and descriptions placed throughout the park, can in an interesting way to expand their knowledge about the world.
8:30 - Your professional English-speaking driver will pick you up straight from your hotel door to start your tour
Transport by a modern, air-conditioned minivan to the zoo
9:00 - Enter Krakow Zoo - thanks to the tickets provided by your driver, you will skip the queue to purchase them and immediately enter the zoo to admire over 1,500 individuals of various species!
Sightseeing - here is your free time to freely explore the zoo, visit the mini zoo to pet and feed some of the animals yourself, and take a break to eat something.
Meet your driver again at the zoo gate and he will take you safely back to your hotel at the end of the tour
Hello! Thank you for choosing our Company. Your booking is already confirmed, so you do not need to contact us to confirm it. The time you chose is the approximate time of pickup from your hotel. Depending on the location, the time may change by about 20 minutes. Your driver will inform you or the reception about the exact pickup time around 8:30 PM on the day before departure. You can wait outside or in the hotel lobby. The driver will come by minivan.
Krakow: Zoo with Hotel Transfer lasts about 5 hours. The itinerary has 5 stops.
Prices start at $27 per person for this Krakow experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Yes, pickup is offered. Hello! Thank you for choosing our Company. Your booking is already confirmed, so you do not need to contact us to confirm it. The time you chose is the approximate time of pickup from your hotel. Depending on the location, the time may change by about 20 minutes. Your driver will inform you or the reception about the exact pickup time around 8:30 PM on the day before departure. You can wait outside or in the hotel lobby. The driver will come by minivan. Pickup points include CONTACT_SUPPLIER_LATER, LOC-6eKJ+or5y8o99Qw0C8xWyGZ3gL5fvSkf6zm+ngbIrLA=, LOC-6eKJ+or5y8o99Qw0C8xWyGYEarL9Hp6Kcr4jQmluyLE=.
It is a small-group experience with a maximum of 15 participants.
Infants and small children can ride in a pram or stroller Infants are required to sit on an adult’s lap Specialized infant seats are available
Yes, bookings are confirmed instantly.
Travellers rate it 4.8 out of 5 across 114 verified reviews; it is run by Thousand Miles. Most-mentioned highlights: Hotel pick up and drop off; Zoo entrance ticket; English speaking driver.
Olaf gave interesting facts about krakow on the way and a very lovely tour guide.Offered to drop us off at the shopping mall instead of the hotel.
Hello, Thank you for your kind review. We are very glad Olaf made the journey enjoyable with interesting facts about Krakow and that he was helpful with your drop-off. We will gladly pass your feedback to him. Kind regards, Roman.
The driver was very good and polite
Thank you for your kind review! We’re very happy to hear that you appreciated our driver’s professionalism and polite approach. We’ll be sure to pass your feedback on! Best regards, Thousand Miles Team
Super nice and enthusiastic driving girl
Thank you for your kind words! We’re delighted to hear that you enjoyed the journey and appreciated our driver’s friendly and enthusiastic approach. We hope to welcome you again on another adventure! Kind regards, Thousand Miles
From pick up to drop off Simon was very professional and chatty made us feel safe/relaxed Simon was very down to earth so glad we booked him as our chauffeur he gave us good tips etc for Poland I would recommend him 1000% thanks Simon keep being you :)
Dear Siobhan, Thank you for your fantastic recommendation! We’re delighted that the professional, friendly and relaxed service made you feel safe and comfortable from pickup to drop-off. It’s also great to hear that the local tips and easy-going atmosphere added to your day. Taras Thousand Miles
Our driver was Olaf and he was a 10 in everything. I don't speak much English and to communicate with us he used a voice app in Spanish, he played the Lion King soundtrack on the trip (my son was super happy), he waited to validate the tickets to the Zoo, super punctual, he gave us recommendations via WhatsApp, truly a GREAT driver!!!!
¡Muchas gracias por compartir esta maravillosa reseña! Nos alegra muchísimo saber que Olaf cuidó cada detalle para que vuestra experiencia fuera cómoda y especial, incluso buscando la mejor forma de comunicarse con vosotros. ¡Y nos encanta saber que la música del Rey León fue todo un éxito! 😊 Le haremos llegar vuestras palabras. ¡Esperamos volver a recibiros pronto! Un saludo, Thousand Miles
Simon was our driver, he was so helpful and efficient. Messaged the day prior with all the info we needed about pick up, great drive up. Zoo was amazing we were there for opening. Brilliant day out!
Hello, Thank you for your lovely review. We are very glad you had a brilliant day out and enjoyed the zoo. It is great to hear that Simon was helpful, efficient, and provided all the pick-up information in advance. We will gladly pass your kind feedback to him. Kind regards, Roman.
Simon, our ride, was very polite and helpfull. The zoo experience was amazing despite some areas being cloesd due to upgrade. Would definitely recommend
Hello, Thank you for your kind review. We are very glad you enjoyed the zoo experience despite some areas being closed for upgrades. It is great to hear that Simon was polite and helpful throughout the trip. We truly appreciate your recommendation. Kind regards, Roman.
Very good time, had lots of fun and very good zoo. Our driver pawel was great, very polite, helpful and recommend other things to do. 10/10
Thank you for your great review! We’re glad you had a fun time at the zoo and that Paweł made the experience even better with his helpful and polite attitude and recommendations. We hope to see you again! Best regards, **Thousand Miles**
We had a lovely visit to krakow zoo , our driver pawel was lovely and very efficient he kept me up to date every step of the way on WhatsApp which I found really helpful and reassuring especially when you’re travelling alone with a child. Pawel even came back early to pick us up as it was way to warm for us at the zoo on the day which I really appreciate 😊 would highly recommend using him for your adventures in krakow.
Hello, Thank you for your lovely review. We are very glad you enjoyed your visit to Krakow Zoo and felt well informed throughout the trip. It is great to hear that Paweł was helpful, efficient, and made you feel reassured while travelling with your child. We will gladly pass your feedback to him. Kind regards, Roman.
Don't Book this Trip with Viator, The Itinery states 5 Hrs. 1 Hr for Travel, 30 Minutes each way 4 Hrs at the Zoo. We had Dominika Tour Guide who isn't Friendly & doesn't Talk to You about any Tips etc. Then when She drops you off at the Zoo She only allows you 2 Hrs & Tells you that's all you need as the Zoo is small. Resulting in only seeing 50% of the Animals. Instead of a Leisurely strool it was a Rush. When I asked for a Refund, She lied & said that we had 2Hrs & 30 Minutes at the Zoo before choosing to come out early due to Rain. It did not Rain at all & it wasn't our choice to only have 2 Hrs, that is all she allowed us when She dropped us off. This Tour was Missold to us as you don't get 5Hrs, you only 3 Hrs. Stay away from this Company who won't give you a Refund even though they are not Fulfilling the Advertised Trip. Also don't go with Dominika who Lies to Cover Her back. Disgusting Customer Service.
Hello, We are sorry that you were disappointed with your experience. The tour duration is approximately 5 hours and includes pick-up, transport to Krakow Zoo, the zoo visit, and return transfer. The included service was provided correctly: transportation, English-speaking driver assistance, and entrance tickets. We would also like to clarify that our driver could not stop directly in front of the hotel because access was blocked by buses, so the nearest possible safe pick-up point was used. From the beginning, the group seemed unhappy with this situation, although it was outside our control. According to our team, after the zoo visit the group returned without raising concerns about the duration at that moment. We regret that you felt rushed, but the product does not guarantee 5 hours inside the zoo itself. Kind regards, Thousand Miles
| Tour | Duration | Rating | Price | |
|---|---|---|---|---|
| Krakow: Zoo with Hotel Transfer | 5 hours | 4.8 (114) | $27 | |
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