Krakow to Auschwitz Birkenau Guided Tour with Private Transfer

After hearing lots of horror stories about cancelled tours my family and I decided to pay a little extra for Krakvel Tours. We were not disappointed. Communication before and during the tour to Auchwitz was excellent. Our driver, Norbert, was very friendly, knowledgeable and spoke very good English. The Mercedes people carrier was very clean and comfortable. We bought the packed lunch through the company which was very good, too. Krakvel buy their tickets direct from Auchwitz, not from brokers. We met a Dutch woman in our hotel who was cancelled just minutes before her pickup time using a cheaper company. The whole tour was timed to perfection as they use guides who work directly with the museum, she was also very good and knowledgeable! I can’t recommend the company highly enough. I would definitely use them again! EXCELLENT!!

I can highly recommend Krakvel Transfers and tours. I booked both the Auschwitz guided tour and a trip to Zakopane. Both drivers kept me informed of pick up times and what make of car and vehicle registration number would be collecting us. On the morning of the Auschwitz tour the driver even rang me to say he would be 5 minutes late which I appreciated. We went around the two camps with a private guide and in a small group. Both drivers were friendly and gave us information about the city, places to visit and to eat. The vehicles were spotlessly clean and very comfortable. I will definitely return to Krakow and use this company again and I hope they will consider doing other trips in the future such as Nowa Huta. This is a very well organised company and a pleasure to book with

We booked with Krakvel for the auschwitz tour, we opted for the private car instead of shared and was happy to pay the little extra as it was just me and my partner in the car and was a very comfortable ride. (I think it was a seven seater 8 seater maybe ? so plenty of room especially if your going to tours a lot further out and will be in the car longer at least your comfortable. I did message them the day before as I was worried as we was staying on the canal hotels and they was no where to collect us from as you can’t get to the hotel in car, they replied and sent us a Google map coordinate which was around the corner from our hotel which was perfect! The driver picked us up on time and introduced himself, very lovely, polite and professional! everything went so smoothly! He explained everything to us,as me and my partner do panic especially when we havnt a clue what where doing 😂 so he was very good at helping us and explaining what to do. he sent us our tickets when we arrived to auschwitz through what’s app and helped us through the process of getting in. He then left at security and then we waited for our tour guide. I texted him when we was on our way back from birkenau on the shuttle and we met him back in the same spot, and he was there waiting! He even asked if we wanted dropping back at the hotel or somewhere else, we decided we would get dropped at the main square which was lovely of him! I’m glad we booked with them now, as it wouldn’t have gone that smoothly otherwise, we would have probably ended up lost and ended somewhere else knowing us 🤣 there definitely worth booking. It just makes it more smooth running and you don’t need to worry about anything as they literally arrange everything for you. All you do is tell them what tour you want and if you want to go on a shared van or private van and then they send you a link to pay! It’s so easy and simple to do they will send you the details back to confirm all the details are correct and then they will sort the rest! They will also remind you several times to make sure you do not forget ID as you need it to get in. Which is a good thing as I’m so forgetful 🤣 We will definitely be booking again with you when we come back. Hoping to do the salt mines or zakopane im hoping you do these 🙏 probably even the airport pick ups also as I didn’t know you did these last time we was there and it was stressful trying to book a bolt and find it when we didn’t have a clue where to go 🤣Big thank you to you for arranging it and big thank you to the driver who took us and talked us through it all and made it smooth for us! ( also we’re so sorry to the driver ( I forgot his name he did say) we really wanted to tip him as he was lovley but we literally no polish zloty left, and only had card we felt so bad! ☹️) thank you again for making it run smoothly and a big thank you to the driver 😀😀😀

Great experience with Krakvel travel, all communication before and upto pick up was excellent, we were picked up from hotel by Pawel who spoke to us about the tour on the journey, he gave an informative tour while at Auschwitz/Birkenau, would definately recommend this company 5☆

From start to finish, our experience with Krakvel Travel was absolutely outstanding. The booking process was smooth and straightforward, and the communication throughout was excellent and quick responses, clear information, and very reassuring. Everything was perfectly organised, including the pick-up, which was right on time and completely stress-free. The driver who took us over to Auschwitz was incredible professional, friendly, and very knowledgeable. He made the journey comfortable and handled such an important and sensitive trip with the respect it deserves. The whole experience was seamless, and you could tell real care and attention had gone into every detail. I wouldn’t hesitate to recommend Krakvel Travel to anyone visiting—truly a 5-star service.

We used Krakvel for both airport transfers and also Auschwitz private tour, I can’t recommend them highly enough. Communication was excellent throughout. Drivers were friendly and prompt according to all timings arranged. The Auschwitz private tour was especially worthwhile, we were collected at the arranged time and Ollie time our tickets was seamless, we also opted for the packed lunch which was worth the money paid. Would use them again next time we are in Krakow

Highly recommend using this company for tours and transfer while in Krakow. We booked private transfer for 6 to do Auschwitz . Kept updated with pick up time and our driver Kacper was fantastic. All in all great experience

Best transport and driver very prompt tour was amazing

Our experience with Krakvel Travel and Tours to Auschwitz and Birkenau was exceptional from start to finish. Everything was organized smoothly, communication was clear, and the day ran exactly as planned. A special thank you to our driver, Conrad, who was truly the best. He was punctual, professional, kind, and incredibly respectful given the significance of the visit. He made us feel comfortable throughout the journey and handled everything seamlessly. His calm and thoughtful approach really set the tone for the day. Visiting Auschwitz and Birkenau is a deeply moving experience, and having such reliable and compassionate service made all the difference. We highly recommend Krakvel Travel and Tours — and if you can, ask for Conrad!

Found Krakvel Transfers & Tours via FB and so glad we did. We heard horror stories about Get your Guide so I got in touch with these about the tours offered and they sent me a full itinerary of what was involved, timings, prices etc. They made it so easy. We booked 3 tours with them and it was effortless. Buggy Tour/Auschwitz-Birkenau & Salt Mines. Drivers were always early, walked with us to make sure we were looked after and on time to pick us back up..100% recommend them 👍🏻