Gate Heaven Lempuyang Tirta Gangga East Bali Private Guided Tour

Hello, Thank you very much for your lovely review. We really appreciate you mentioning how Dee handled the change in your tour plan. We always try to be flexible and make sure our guests are comfortable, not spending too much time in the car, so I am pleased to hear he managed to show you around perfectly and bring you back to the hotel early. Dee is indeed a knowledgeable and caring guide, and your kind comments mean a lot to our whole team. Thank you for trusting us with your day in Bali. We hope to see you again on your next visit. Best regards, Putu & Seminyak Tour Driver Bali

Dear valued guest, Thank you so much for taking the time to share your wonderful feedback. I am very happy to hear that you had a great experience with Dee. Flexibility and comfort are very important to us, so I'm glad he could adjust the itinerary for you to avoid the long drive and get you back to the hotel early, while still answering all your questions. I will personally pass your kind words to Dee - he will be so pleased to hear this. Thank you again for choosing our tour, and we hope to have the pleasure of welcoming you back to Bali again in the future. Warm regards, Putu & the Seminyak Tour Driver Bali Team

Thank you so much for the amazing review. We’re glad Jak could step in at the last minute and turn things around to make sure you had a blast. I know how stressful a cancelled driver can be, so I’m grateful he was there to save the day. I’ll pass your kind words on to Jak — he’ll be really happy to hear it. Thanks again for choosing us, and we’d love to welcome you back anytime Best Regards Putra Manik

Thank you for your review. We’re so happy that you enjoyed the Instagrammable photo spots and the historical site of the Karangasem King. Sharing Bali’s culture, history, and beauty is at the heart of what we do, and we’re glad it left a lasting impression on you. We hope to welcome you back to discover even more of Bali’s hidden gems. Warm regards, Putra Manik

Hello Good Morning Thanks so much for your honest review, and for spending your first Bali trip with us! Really happy to hear our driver took good care of you — I’ll make sure he gets your compliment. I’m sorry we missed the mark on the “guide” part. First trips to Bali should come with stories, context, and answers to all your questions. We’re coaching our team on this exact point right now because of feedback like yours. Quick note on the price so future travelers reading this aren’t confused: The hotel’s $60 option is usually for a driver-only car hire. Our $120 is an all-in tour: private car + driver + guide + we pre-pay all your ENTRANCE TICKETS at the ATTRACTIONS + parking + sarongs + water. AND With driver-only which is you get at front of hotel street, which is stated 60 USD $ you’d still pay $30-$40+ at the gates, and there’s no one to explain the temples, traditions, or any history about Bali as transport only. We’d love to invite you back for a coffee and a short temple walk with our head guide — on us — if you’re still around. If not, just know your review is already making our next tour better. Thanks again for helping us improve, Best Regards Putu Martika

Thank you for this! Wayan remembers your trip and was so happy you connected with Tirta Gangga. It’s a magical place when you know where to look, and he’s the best at finding those quiet corners away from the crowds. We appreciate you sharing the love Kind Regards Manik

Thank you for your wonderful review. We are so happy to hear that Dee provided you with such an enriching experience, allowing you to learn so much about Bali. It's fantastic to know that Dee ensured you saw and experienced everything at each location, which is precisely what we for with our tours. We are very proud to have dedicated and knowledgeable tour guides like Dee on our team. Your feedback is greatly appreciated, and we look forward to the opportunity to serve you again on your next visit to Bali. Sincerely, Ketut Purnawan Seminyak Tour Driver Bali

Thank you so much for taking the time to share your wonderful experience with us. We are absolutely so happy to hear that you had such a fantastic tour and that Nyoman made it a truly special day for you. It fills us with pride to know that his knowledge of Balinese culture, his great energy, and his commitment to going above and beyond—like fixing your slipper!—made your experience even more memorable. Our team, and especially Nyoman, strives to provide exactly this kind of exceptional service. We will be sure to pass your kind words along to him; he will be delighted to hear them. Thank you again for your glowing review. We hope to have the pleasure of welcoming you back on another tour in the future Kind Regards Putra

Oh no, that sounds like a really frustrating experience, and we are so sorry that happened! It's completely unacceptable that your guide didn't speak English well enough for you to understand, and we definitely don't want anyone to leave feeling like they didn't learn anything. And a guide sleeping? We have deep investigation and couldn't find who incharge on your tour, and we can't find your name either on our booking data. May the review has writen accidently to our tour page ? That's just not right. We really appreciate you bringing this to our attention. We're going to look into this immediately to figure out again what went wrong and make sure it doesn't happen to our tour. We pride ourselves on providing knowledgeable and engaging guides, and it's clear we fell short here. If you'd be open to it, we'd love to try and make it up to you. Would you be willing to share a few more details, perhaps directly with our customer service team, so we can ensure this is properly addressed? Kind Regards Putu Martika

We are so sorry to hear that the weather didn't cooperate with your plans, and we apologize for the incomplete itinerary. It sounds like Dee did a great job of making the best out of a tough situation, though! Thank you for acknowledging his efforts, and we appreciate your understanding. We'll strive to make it up to you if you ever visit Bali again. Best regards, Putu Manik