Auschwitz-Birkenau & Salt Mine Day tour

Today 2nd September we used Mr Shuttle for the Auschwitz & Auschwitz Birkenau and Salt Mine guided tours, all in one day. It was a long day with an early start, but everything was incredibly well organised from beginning to end. Our driver, Mick, was absolutely fantastic – super friendly, very knowledgeable and genuinely couldn’t do enough for us. Nothing was ever too much trouble, and he made the whole day run smoothly and stress-free. Our guide at Auschwitz & Auschwitz-Birkenau was extremely knowledgeable and explained everything in great detail. At times we found her a little difficult to understand, but her knowledge and guidance were essential to getting the most from such an important and moving place. Lunch was also organised for us, which was tasty, and having a packed lunch ready really took away the stress of trying to find food during such a busy day. The Salt Mine was incredibly impressive, and we had another great guide who made the tour really enjoyable and interesting. Overall, it was a long but fantastic and very worthwhile day. Everything was well organised, but the real star of the show was Mick (He should be a guide). His friendliness, knowledge and willingness to help made such a difference to our experience. We would definitely recommend Mr Shuttle – and if you’re lucky enough to get Mick as your driver, you’re in very good hands! ⭐⭐⭐⭐⭐

Oh my god! What a trip! Our guide is absolutely 11/10, very much tourist friendly and very much comprehensive in his explanation. This tour is highly recommended.

Couldn't recommend Mr Shuttle enough. Whole trip was amazing from start to finish. Our driver Thomas was so polite everything to schedule, very friendly and helpful. Was Definitely 5 star.

We were recommended this tour operator via a friend, so decided to book directly. Reading reviews from other operators we noticed that many trips were cancelled last minute, and even in Krakow airport we overheard a few people saying their trip had just been cancelled for no apparent reason. From the moment we booked communication was excellent, and payment wasn't expected until a few days prior to the trip, There were clear instructions of what to expect and time of pick up. Our driver/guide Thomas turned up exactly at the given time, and explained everything that we would need to know for our day, at relevant points during the day. He was very friendly and made the day run so smoothly. We decided to pay for the packed lunch, which was actuality really nice. We had a huge, fresh ham and cheese salad bap, a pasta bowl, chocolate wafer and a bottle of water - I would recommend opting for this rather than trying to get something to eat at the small cafe in Birkenau. Just to note the toilets at Birkenau are the equivalent of £1 each to use!!!! They take card or cash - phew! Very long day, as our pick up was 5.30am, but definitely worth it. From our experience I would recommend Mr Shuttle.

Very reliable service. Great drivers. Would definately use again.

A fantastic trip with fabulous lunch. Defiately recommend this company and this trip.

Pick up at the agreed time. Friendly driver and offered the opportunity to purchase a Lunch Box for a friendly price. We like it a lot.

Very good communication prior. Pick up from accomodation 8 am 8 of us in minibus. Went to salt mines first very interesting and beautiful. Lots of steps and walking though. Then went for lunch and onto austwich and birkenax tour very interesting and tactifully told by guide but very sad place. Glad went although again lot of walking. Got back to accomodation 6.30. Would use again very good and reliable

Absolutely excellent company provided the best service at two great venues. Cannot fault them. Had a great day. Highly recommended.

Our driver turned up on the dot of 05.35 to collect us. I was worried the day before as the communication from Mr Shuttle was a little late in terms of pick up time for the next day. We were 1 of 4 couples on the trip. The journey to Auschwitz and to the remaining exclusions was well organised. We were out for 11-12 hours based on the 3 excursions we’d purchased. Would recommend Me Shuttle as a company to visit the 3 excursions we’d purchased did today. Everyone should visit Auschwitz!