ツアー/Punta Sam/カンクンとリビエラ マヤからのジンベエザメ シュノーケリング体験
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カンクンとリビエラ マヤからのジンベエザメ シュノーケリング体験

4.8(73)Punta Sam1 時間
VIATOR5.0(3)TRIPADVISOR4.8(70)

説明

•ジンベイザメの雄大な大きさに畏敬の念を抱かせるユニークな人生体験をお楽しみください! • 10メートル(35フィート)のジンベエザメと一緒に泳いだり、シュノーケリングをしたり。 • イスラ・ムヘーレスに立ち寄り、昼食を。 • カンクンのジンベイザメシーズンは6月1日に始まり、9月中旬に終わります。

ツアーオプション

カンクンとリビエラ マヤからのジンベエザメ シュノーケリング体験
  • 送迎を含む

ハイライト

カンクンとリビエラマヤのほとんどのホテルからの往復送迎。
船内でボトルウォーターとソーダ。
シュノーケリング用品。
ビーチフロントレストランでランチ。
ライフジャケットだ
プロフェッショナルでバイリンガル、気配りの行き届いたスタッフ。

含まれるもの

含む
カンクンとリビエラマヤのほとんどのホテルからの往復送迎。
船内でボトルウォーターとソーダ。
シュノーケリング用品。
ビーチフロントレストランでランチ。
ライフジャケットだ
プロフェッショナルでバイリンガル、気配りの行き届いたスタッフ。
含まない
チップ
GoPro Rent
ドック税

集合場所と時間

カンクンとリビエラマヤのほとんどのホテルからの往復送迎が含まれています。 重要:開始時刻は、お客様のお迎え時間ではありません。 ホテルの所在地によって異なります。 具体的なピックアップの詳細については、直接お問い合わせください。

旅行者の評価

4.8
73 レビュー
5
66
4
2
3
1
2
3
1
1

重要情報

  • 背骨に健康上の問題がある方にはおすすめしません
  • 妊娠中の方にはおすすめしません
  • 心血管疾患のある方にはおすすめしません
  • かなりの体力が必要です
  • 安全のため、このツアーは港湾長事務所が定める年齢(8~60歳)および体調のガイドラインに従うものとします。
  • 最低年齢: 8歳
  • この体験には最大113kg(250ポンド)の重量制限があります
  • 参加ご希望のお客様は、比較的体力があり、泳げる方
  • ピックアップ時間は、ご宿泊ホテルの所在地によって異なります。

レビュー(73)

T
tamir365
August 11, 2026
Not to be missed!

Went with my family. I didn't intend to get into the water....just watch from the boat since I don't swim and had a bad experience with snorkel gear two days prior swimming with turtles (that I never saw cause the water was too murky). Our guide, Antonio, encouraged me to go in to not miss the opportunity. He went into the water with my...held my hand, and then passed me off the Alexis...who held my hand and guided me to see these gentle giants! It was amazing! I really loved that they gave you flippers to make "swimming" a lot easier. Boat captain, Lupe, and ship mate, Chewie, were also wonderful.

事業者からの返答

Thank you so much for sharing such a heartfelt review! We’re thrilled to hear that you decided to take the leap and experience swimming with the whale sharks! It’s wonderful to know that Antonio and Alexis made you feel comfortable and supported every step of the way, helping you experience these gentle giants despite your previous experience with snorkeling. We’re also delighted that the flippers made swimming easier and that Captain Lupe and Chewie helped make your adventure even more special. We’ll be sure to share your kind words with the entire crew! Thank you for trusting Cancun Adventures with such a special experience. We’re so happy you didn’t miss the opportunity and hope to welcome you back for another unforgettable adventure in the Mexican Caribbean! — Cancun Adventures

8
806savanah
August 3, 2026
People need compassion, and slow down

Getting there was good, but when time to jump in the water everything was rushed, head shoved into water when we couldn’t breathe, was rushing to get up the ladders when having medical issues, the person kept rushing us to get on, couldn’t take our time to get up on the boat. Crowd was good just a small amount of people on the boat. The atmosphere of the ocean was good but the atmosphere of the staff could’ve been better. Lacking slot of empathy and compassion towards people. Admission fee was still quite slot for the 30 seconds in the water, explanation weren’t clear, got upset when asking questions that he previous already said. Did not make us feel like we could ask questions or make sure of what he was saying cause he would say ‘I already explained this you weren’t listening?’ Kinda hard to listen when we were in the back where the motors where and he was talking near the front. Best thing out of that was being able to go to one of the beaches and being able to go swim without being rushed and we were able to swim. Again the ladders were a really big issue, please have some compassion, you never truly knew what issues people have. Some people want to experience things in life at least once but this doesn’t make it fun or make you want to experience other things at least once because of how we were previously treated. Driver was good!! It may be these people jobs but you know what not everyone gets to go swim with sharks all the time as a guide. But as a guide you should be able to show some compassion and respect to people who have never ever done that and maybe less rushing on getting in the water or turning around right away to jump in the water, understand the situation and don’t make them feel bad after. Don’t get me wrong experience was ok for someone who doesn’t like fish or water. But it would’ve been even better to have someone who understands and will walk you through it and not belittle you or make you feel like a burden. And with people with leg issues or clotting in general should be allowed too if not just get up while holding onto someone to stretch their legs, everything is made small, sometimes we just need to stretch out our legs so we aren’t in excruciating pain afterwards, really sucked to see my mother unhappy with her experience. Which is what made me do this review, I just hope everyone else experience is better than mine.

事業者からの返答

Thank you for taking the time to share your detailed feedback with us. We sincerely apologize that your experience did not meet the level of care, patience, and support that you and your family deserved. We understand that a whale shark encounter can be a once-in-a-lifetime opportunity, especially for guests experiencing it for the first time or those who may need additional assistance and reassurance. We are truly sorry to hear that you and your mother felt rushed or uncomfortable during the water activities. Your comments regarding communication, empathy, and the assistance provided during boarding are very important to us and will be shared with our team for review and improvement. We are glad to hear that your transportation experience was positive and that you were able to enjoy the ocean and beach portions of the day. We appreciate your honesty, as feedback like yours helps us continue working toward creating safer, more comfortable, and more enjoyable experiences for all our guests. We would appreciate the opportunity to learn more about your visit and address your concerns further. Please feel free to contact our team with your reservation details. — Cancun Adventures

H
H5649VCirenev
August 2, 2026
Excellente

Very nice experience!!! We saw lots of sharks and manta rea😍

事業者からの返答

Thank you for your excellent review! We're thrilled to hear that you had such a wonderful experience with us. It's amazing to know that you were able to see plenty of whale sharks and manta rays during your adventure. Moments like these make this experience truly unforgettable! Thank you for choosing Cancun Adventures. We hope to welcome you back soon for another incredible adventure! — Cancun Adventures

S
Sunshine620649
August 1, 2026
Fantastic adventure made better by the crew!

Abbie was fantastic! Very knowledgeable and our safety around the whale sharks was always his first priority. We had the best time! Amazing creatures to see!

事業者からの返答

Thank you for your fantastic review! We're thrilled to hear that you had such an incredible whale shark experience with us. It's wonderful to know that Abbie helped make your adventure even more special with his knowledge and dedication to safety, ensuring you could enjoy this amazing encounter with confidence. We’ll be sure to share your kind words with him! Thank you for choosing Cancun Adventures. We hope to welcome you back soon for another unforgettable adventure! — Cancun Adventures

R
Robert R
July 4, 2026
I recommend Cancún Adventures

Cancún Adventure’s Whale Shark Excursion was amazing. They are extremely professional and safe. I had a large under camera and they assisted me in taking video and still pictures. They also were very attentive to my younger grandchildren and helped them have a remarkable experience! Ask for Diego Carballido, he is the best dive guide. He is knowledgeable and very safe and professional! I travel all over the world to dive and take underwater photos and I have to say that Cancun Adventures is one of the finest operation that I have ever experienced!

事業者からの返答

Thank you so much for your incredible and detailed review! We’re truly honored to hear that your Whale Shark Excursion with Cancun Adventures was such a memorable experience. It’s wonderful to know that our team’s professionalism, safety, and attentiveness helped make your adventure enjoyable for both you and your grandchildren. We’re especially grateful for your kind words about Diego Carballido. His knowledge, dedication, and commitment to creating safe and unforgettable experiences are qualities we deeply value, and we’ll be sure to share your recognition with him. Hearing that, as an experienced traveler and underwater photographer, you consider Cancun Adventures one of the finest operations you’ve experienced means a great deal to our entire team. Thank you for trusting us with such a special adventure and for allowing us to be part of your journey. We look forward to welcoming you and your family back for more unforgettable experiences in the Mexican Caribbean! — Cancun Adventures

J
Jess_W
June 25, 2026
Epic day!

Great experience. Michelle and Lau (spelling sorry) were lovely and great hosts. Really enjoyed the tour even though I got abit seasick😂 Honestly one of the best experiences to be so up close to these beautiful creatures. I also saw a manta ray. Thanks for the great day!

事業者からの返答

Thank you for your fantastic review! We're thrilled to hear you had such an epic day and that Michelle and Lau helped make your Whale Shark adventure so memorable with their warm hospitality. We're sorry to hear you experienced a bit of seasickness, but we're delighted it didn't stop you from enjoying the incredible opportunity to swim alongside these magnificent creatures and even spot a manta ray! Moments like these truly make for unforgettable memories. Thank you for choosing Cancun Adventures. We hope to welcome you back for another amazing adventure soon! Cancun Adventures

G
gh0sttr
September 13, 2025
Go prepared to be eaten Alive!

In fairness, can not review the snorkel trip, but be prepared to be eaten alive by mosquitoes the second you get off the shuttle. I have reef safe bug spray etc. but no one advised to bring. And no, they did not offer bug spray. They had some cardboard egg crates smoldering and that was the bug protection. Anyway, thanks for all the bite marks, on that you get 100 stars!

事業者からの返答

Thank you for sharing your feedback. We’re sorry to hear that you decided not to continue with the tour — we always aim to provide a safe and enjoyable experience for all our guests. As this is an outdoor activity in a tropical setting, some presence of mosquitoes is expected. Our team did offer insect repellent before the tour began, and we try our best to minimize discomfort while respecting the natural environment. We truly hope you'll consider joining us again in the future, should you wish to give the experience another try. We'd love the chance to make it a memorable one for the right reasons.

2
297haileyw
August 29, 2025
Saw whale sharks, but at what cost to them?

Mixed feelings about this experience. Seemed pretty unethical to me to essentially swarm the whale sharks. We had maybe 30s to swim with them before being pulled back into the boat so someone else can go. All the while there’s about 5 other boats with people swarming the whale shark. Didn’t seem to me like there was much respect for such an endangered species. I have swam with them before in Australia and there was certainly a lot more respect for them there versus here. Cool to see, but definitely didn’t feel right to me. Would not go again had I known that’s how it would be.

事業者からの返答

Thank you for your honest feedback. We truly appreciate you taking the time to share your thoughts, and we understand your concerns. At Cancun Adventures, we are fully committed to the responsible and respectful observation of whale sharks. Our tours follow strict guidelines established by Mexican environmental authorities (SEMARNAT and CONANP), including regulated time limits in the water, designated swimming groups, and restrictions on how close boats and swimmers may get to each animal. These measures are intended to minimize stress on the whale sharks while still allowing people to appreciate their beauty in their natural habitat. That said, we understand that perceptions can vary based on previous experiences, and we’re sorry this one did not feel right to you. We’ll continue working closely with our team and regulatory bodies to ensure our practices remain aligned with conservation goals. Thank you again for sharing your perspective — your input is valuable in helping us maintain a balance between education, admiration, and environmental responsibility.

Z
zarap832
August 14, 2025
Whale Shark Experience

This was the most amazing experience ever. All of the staff were excellent and extremely helpful. I would highly recommend this trip to everyone

事業者からの返答

Thank you so much for your kind words! We’re thrilled to know you had such an amazing whale shark experience and that our staff made it memorable. We truly appreciate your recommendation and hope to welcome you back again soon!

R
rodneyt194
August 12, 2025
Amazing Experience

An amazing opportunity to swim with Whale Sharks in their natural environment. The tour guides were experienced and thoughtful and we were well taken care of throughout.

事業者からの返答

We’re so glad to hear you had such a wonderful time! Swimming with whale sharks in their natural environment is truly special, and it’s great to know the team’s experience and care made you feel well looked after throughout the day.

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