This was more of a transport than a tour which actually would’ve been fine.m if they just advertise it that way. I would then give it 3-4 stars. The car was a bit old and AC didn’t seem to be able to keep up with the weather. The driver was getting impatient and angry with others on the road which seems to be typical for this part of Sicily. The 2 places are still worth visiting, and I didn’t find a cheaper price so I’d still recommend it. I would suggest that even for Castlemola you should just tell the driver that you’ll explore on your own.
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Lisa_D
January 15, 2026 · via Viator
Amazing day trip! Must do!
Fantastic day with Giuseppe. Here was extremely was so knowledgeable & knew exact amount of time to spend in each location
We were amazed at the scenery & history with each location that Giuseppe was able to elaborate on.
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linda_k
June 7, 2024 · via Viator
Great day
The scenery, Castellon, Taormina, Isola Bella are stunning. Had a great day exploring the villages, the "special bar" and seeing Mnt Etna.
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Randal_L
November 3, 2023 · via Viator
Disappointed, usually Viator does better
The operator went to the wrong port for our cruise ship. I had emailed them in advance the correct location. After calling Viator for assistance the driver and interpreter arrived about an hour after the promised time.
After a short time we discovered this was transport only to our destination. The Viator web site advertised it is a “Tour” but I would not call simple transport a tour. The driver and interpreter were good at what they did but from the website I expected more.
事業者からの返答
Hello,
We asked you several times to specify the city where the ship would dock, but your answer was "I don't know", you only told us the pier number of the ship without specifying the city, and that pier number on Google Maps was in Syracuse, so I sent the car to the port of Syracuse, but the ship arrived in Catania!
It's not our fault if you go on a cruise without even knowing the places where the ship will stop, and honestly I don't think it's normal...!!
So don't blame us for this inconvenience!
Regarding the service, the driver usually take the clients around giving information about places, but you had very short time and the driver could not provide the usual service we do.
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Erin_T
September 28, 2023 · via Viator
Good touring
Good smooth driving by Giovanni. Very responsive.
Only very minor downside was the tour description said there would be water, but we didn't get any.
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Tatiana_C
June 25, 2023 · via Viator
A great experience from our ship!
Such a great use of a day off our cruise ship. Our driver was number accommodating, organized, and on time. Thank you!
1人が参考になったと回答
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michael_s
May 21, 2023 · via Viator
Jewel of Sicily
Our guide Guseppe was very informative and helpful We had a great impression from beauty of Castelmole and Taormina
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SANNIE_M
May 7, 2023 · via Viator
An amazing tour!
One thing you should know, is this is not a guided tour. However, it was still AMAZING! Guissipe {I hope I'm spelling that correctly} was fantastic and I really felt I was able to fully enjoy myself without feeling rushed at all. He took me to many key points, I enjoyed this very much!
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DANIELLE_M
September 20, 2022 · via Viator
Thank you for a great tour
Richard was our driver and he was caring, concerned about us, and directed us to places to see. He made the experience special.
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Stephanie_R
May 29, 2022 · via Viator
Expensive taxi service is all it was
It was not a tour at all but an expensive taxi service. We were dropped off at Castemola pointed in two directions; to the right is Castemola and to the left Taormina. Taormina was down below and we spent most of our time wandering around Castemola. No tour guide, no stories about Castemola nor Taormina. We finally were dropped off in Taormina and again spent time walking On my way our own, but no tour.
事業者からの返答
We apologize for what happened, you are right!
Unfortunately the driver who had to accompany you on the tour that morning was sick and we had to replace him with one who had started working with us a few days before and only deals with transfers, so he was unaware to carry out the tour properly.
The alternative would have been to cancel the tour that morning and refund you the amount, but we thought that between the two alternatives, letting you go anyway, even if with an unprepared driver, would have been better.
I hope you will understand our position. unfortunately these unforeseen events can happen, and we are not always prepared for the optimal solution.
Regards
Taxi Catania NCC
Cataniaの類似ツアーを比較
最安値: Catania Airport Transfer ↔ Syracuse , Taormina or Giardini Naxos — $94
最高評価: Private tour of Etna and Winery Visit with Food and Wine Tasting from Taormina — 4.9 (264 件のレビュー)
最短: Catania Airport Transfer ↔ Syracuse , Taormina or Giardini Naxos — 50 分–1h 10分
