We really enjoyed the wine tour. Our guide, Hugo, discribed the history and country side of Portugal , the first winery was outstanding, the tour and how they did the tasting was first class. This lunch was interesting having a Portuguese fish lunch , wish we had more time to explore the village. We then traveled to an only church next to the ocean. The next winery was very old and made you feel that you were in an 1900s winery with the old barrels of wine, the tasting seemed too rushed, but we did have time to sample the wines.
If you are lucky enough to have Hugo as your guide he will make the tour great. He is friendly fluent in English and seems to be able to answer any question. By the end of the tour you felt like you were being taken around by an old friend.
L
Letsgotrippin
May 26, 2018 · via Tripadvisor
Unprofessional tour guide/Worst experience ever
Multiple issues with this tour, booked through Viator. We booked a private tour for 2. At the last minute 3 additional people were added to our booking. Our pickup was 1 1/2 hours later than we were told. And then we had to drive another 30 minutes to pick up the 3 additional travelers who were added. Side note: they had also booked a private tour. We were all told in a last minute email the night before that there had been a double booking. Didn’t buy that line.
The tour guide brought along his girlfriend for the day. On a tour where the customer is paying for a private tour - there absolutely should not be anyone else tagging along for the day to keep the tour guide company. So, 7 adults were stuffed into a small, and poorly maintained car that would barely be comfortable for 4 passengers. We should have been travelling in a larger touring van. The driver didn’t know where he was going and frequent arguments in Portuguese with his girlfriend ensued about directions. The guide was an aggressive driver and constantly drove in excess of the speed limit, passing in no passing zones, and with complete disregard for any other vehicle or pedestrian in his way. The winery tours were very brief, as we were constantly late for our bookings due to the tour guide’s late pickup of us in the morning. He took us to a castle, which was closed on that date. He should have known what was open to visit on our day of travel.
Lunch at the beach was to have been included. However we were presented with a bill for our desserts, and the family that were traveling with us had to pay for their meal as two of them didn’t eat seafood (nothing was stated about this in the description of the tour).
We were promised a visit to the Christo Rei statue on our return to Lisbon, but by the time we were returning, we were told “Too bad, it’s to late to go now because it’s closed”. In any case, by that time we were desperate to get back to our hotel and to end the worst tour experience we have ever been subjected to. I would never recommend this tour company and I certainly wouldn’t recommend booking anything through Viator as they have been extremely dismissive in our requests to issue a full refund. I’m giving this tour a “1” rating, only because I’m not able to give anything less.
10人が参考になったと回答
M
Martin_B
April 18, 2018 · via Viator
There were ups and downs with the...
<p>There were ups and downs with the tour.<br/>
The car arrived late and despite marketed as a private tour, there were others in the van and not just our group 6 persons.<br/>
Our guide Joao was a pleasant man, knowledgable but not very informative if one did not put questions to him. Great driver though.<br/>
There should have been included three vineyards of which one was cancelled. The first one, Bacalhoa, had a museum part with sculptures, ceramic tiles and an amazing collection of art deco and art noveau furnitures and objects. Fortunately we had had Bacalhoa's better wines in restaurants because at the tasting they just served 3 wines from the cheap end. The second vineyard, Jose Maria de Fonseca was interesting with a good guide, but with many groups at the same time and with the same comment about the the wines.<br/>
The luch restaurant was in Sesimbra perfectly situated at the sea shore.<br/>
Conclusion: If you are interested in wines, this is not the trip for you. If you are interested in old Potuguese ceramic tiles and furniture, Bacalhoa is definitely worth a visit.</p>