Riviera MayaのTulum Xtreme

We booked this excursion through Vacation Planners. We paid approx. $189 per person and there were 5 of us. Our tour guide rushed our entire day. We first headed to Tulum and only spent about an hour there. Guide walked us through very quickly and only stopped a handful of times to explain a few things. I don't believe we were in the ruins park a full hour. Guide then took us to gift shop for tequila tasting and said we only had 15 mins. Since no one really wanted tequila, guide rounded everyone up to head back to van. No time to shop. We then headed to Zipline. What should have been 7 ziplines, was cut down to 4 ziplines because of long lines. Once done, we headed to have lunch at approx. 1:30ish. Again, we were very rushed and I don't believe we were even able to sit & enjoy lunch for more than 30 mins. We then headed to change into our swimsuits so we could go into the cenote. I had water shoes on and he questioned my water shoes. I told him i would not take them off b/c they were water shoes. From entry to exit of the cenote, maybe 20 minutes if even that. Headed back to change and got back on the van to head back to hotel. When we arrived at our hotel, most people just got off and headed inside. My husband handed him a $20 tip and he was so ungrateful. He looked at the $20 & said he was used to receiving tips of $100 or more. If this is how they accept tips, I do not recommended giving these people a tip. I will never book with this company again. NOTE: Before the end of our day, we purchased the digital photo package $65. Gave them my email address and were told we would receive a link within 24 hours to download our photos. Two days later, we still had not received our photos. I had to visit the Vacation Planners desk and ask them to send Aventuras Mayas an email about our photos. Finally, on our final day while at the airport to leave, we received our photos.

We went on the Tulum, Ziplining, and Cenote tour today. Highly recommend! Atilano was a fantastic tour guide. He was highly informative yet entertaining at the Tulum ruins, and made the ziplining and cenote experiences truly enjoyable. The cenote was completely underground, which was stunning. The tour also included lunch and some time to walk around and shop. Nothing felt rushed which I appreciated.

We had a full day adventure. Was fun. Atilano was a great tour guide and very knowledgeable.

This excursion was the first of its kind for my family. We visited the Mayan ruins at Tulum, swam & snorkeled in an underground cave in a cenote, and snorkeled at an inlet near to one of the largest natural reefs in the world. We had an absolutely wonderful time, at least in part to our guides. Flash, Isabel, and even our driver Hector, were awesome. We got a history lesson from Flash on the way to the ruins, which continued once on site, that gave us a better appreciation of the architecture. We were able to actually understand the significance of what were were looking at. We then headed to the cenote with Isabel who was very helpful, safety-minded, and very environmentally conscious. Following her and learning all about the Mayan significance of cenotes, and about the natural ecosystem within, just added to the awesome experience of the snorkeling. The waters were crystal clear, and the lighting inside was enough to take in the awesome views without ruining them by being flashy. We finished up with some snorkeling at a nearby inlet where we got to see way more fish than the last snorkeling trip we took in the gulf. Isabel made sure to point out area highlights and distinct features we might have otherwise overlooked. We left the site exhausted, and thrilled with the experience. The only downside was the overall lack of time at each location, but that comes with cramming so much stuff into a single day. I would gladly go back to any of the locations we visited.

flash, Isabella and hector were an amazing staff. very knowledgeable and polite. they made the trip way better than expected! went above and beyond to make sure we had the best experience!

Our family of four, boys 9 & 12, had so much fun! Seeing the ruins in Tulum and hearing the history from our guide was amazing. Riding ATVs through the jungle trails was probably the boys’ favorite part. Swimming in the cavern cenote was refreshing after all of the other activities during the heat of the day. The lunch buffet was good and more food than I expected. The whole operation was so well ran, they were on time, safety conscious, and explained everything well. I recommend a waterproof bag/backpack for your belongings because you will have wet clothes to pack at the end of the day. I highly recommend this excursion!!

The tour and snorkeling were so informative and fun! Our tour guides were named Fernando and Isabela and they were really funny and kind to us and made our experience very memorable.

We had such a good time on this tour! The ruins were awesome! The cenote, I was a little scared, but so glad I tried it! And I saw so many fish snorkeling! The guides were knowledgeable and so much fun! Bring dry clothes!

Amazing cenote and impressive zip lines. The buffet was very good and fresh, try the pork. Harim was a great guide. Super friendly and thoughtful. He was super nice to the kids and kept things fun and lively. Most importantly, he took safety very seriously. You’d be lucky to have him as a guide.

Tulum is very beautiful! However we could have easily spent more time there to take in all the sites and see all the ruins. We had only 40 minutes there on our own after the quick 20 minute intro from the guide. So I would suggest more time in Tulum in order to take in everything.