カンクン空港からフェリーイスラムヘーレスまでの往復送迎サービス
説明
• 専属ドライバーが快適なバンでフェリー イスラ ムヘーレスまでお連れします。グループでお越しの場合は、到着時にちょうど誰かが待機しているので、これが最適なオプションです。このサービスは 24 時間年中無休でご利用いただけます。 「ハッピー シャトル カンクン コール センターの毎日のスケジュールは午前 7 時から午後 11 時まで (東部標準時)」
ツアーオプション
ハイライト
含まれるもの
旅行者の評価
重要情報
- 幼児用の座席があります
- 幼児や小さなお子様は乳母車やベビーカーに乗せることができます
- 介助動物の同伴可
- 近くに公共交通機関があります
- あらゆる体力レベルの方に適しています
- 私
レビュー(1,584)
Representative at the airport was very helpful.
Dear customer, Thank you for your kind review! We're delighted to hear that our airport representative was helpful and made your arrival experience a positive one. We'll be happy to share your feedback with our airport team! Thank you for choosing Happy Shuttle Cancun. We look forward to welcoming you back! Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
We had a fantastic experience. The emails were timely and contained excellent information that was very helpful. It was easy to find our contact at the airport terminal and we were quickly guided to our own shuttle. The driver was very friendly and assisted us with our bags. He was very attentive and asked if we were comfortable with the AC level. He was very safe and respectful. We got to the port timely and he told us where to be picked up when we returned. Very similar experience on the return to Cancun. Our contact actually approached us and again we were off to the airport quickly. Driver assisted with luggage and made sure we were comfortable. Overall excellent experience, we would definitely use them again and highly recommend them.
Dear customer, Thank you so much for taking the time to share such a detailed and wonderful review! We're delighted to hear that everything went smoothly from the very beginning—from the helpful information in our emails and finding our airport representative easily, to the comfort and safety provided by your driver. It's especially rewarding to hear about the small details, such as assisting with your luggage, checking that the A/C was comfortable, and making sure you knew exactly where to meet us for your return transfer. We're equally happy that your journey back to Cancun was just as seamless. Providing a consistent, comfortable, and worry-free experience in both directions is exactly what we strive for. Thank you for trusting Happy Shuttle Cancun and for your recommendation. We look forward to welcoming you back on your next visit to the Mexican Caribbean! Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
Wow! Exceptional service, from our booking (which was a bit complicated because we had to leave a rental vehicle) they made it very simple and easy. Upon arrival, everything was very well organized and fast. We forgot something on the shuttle... After contacting them, they did everything to help us and resolve our situation. Their response is ultra-fast and very efficient. Kudos to you, our arrival was very pleasant thanks to you!!!!
Merci beaucoup pour ce merveilleux commentaire ! Nous sommes ravis de savoir que notre équipe a pu simplifier votre réservation et rendre votre arrivée agréable et sans stress. Mais nous sommes surtout heureux d'avoir pu vous aider rapidement lorsque vous avez réalisé avoir oublié quelque chose dans notre véhicule. Être présents pour nos clients, même après le trajet, fait partie du service que nous souhaitons offrir chaque jour. Merci pour votre confiance et vos très gentils mots envers notre équipe. Ce sera un véritable plaisir de vous accueillir à nouveau lors de votre prochain séjour à Cancún ! Cordialement, Gustavo Estudillo L'équipe Happy Shuttle Cancun
Our drivers were very kind and friendly. Very prompt with time and would highly recommend. The team was easy to find coming from the airport and returning from the ferry.
Dear customer, Thank you for your wonderful review! We're delighted to hear that our drivers made such a positive impression with their kindness and friendliness, and that you found our service punctual and reliable. It's also great to know that our airport team was easy to find and that your transportation to and from the ferry was smooth and stress-free. Your recommendation means a great deal to us. Thank you for choosing Happy Shuttle Cancun, and we look forward to welcoming you back on your next visit! Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
They made our trip so easy-we had 13 of us and they were right on time every time, very professional and fun
Dear customer Thank you for your wonderful review! We're delighted to hear that we could help make your friends' trip easy and stress-free. Coordinating transportation for a group of 13 is no small task, so it's especially rewarding to know that our team was punctual, professional, and added a bit of fun along the way. Thank you for trusting Happy Shuttle with your group's transportation. We truly appreciate your recommendation and hope to welcome all of you back to Cancun for another memorable trip! Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
very particular. not accommodating to the group. and wouldn’t change the pick up time even though we said our flight was earlier. had to buy a taxi instead because they refused to switch times.
Dear customer, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We understand how important it is to have transportation that aligns with your travel plans, and we regret that we were unable to provide the flexibility you were hoping for. Without the details of your reservation, we're unable to determine exactly what occurred. We would appreciate the opportunity to review your case and better understand what happened. If you could contact us with your booking information, our team would gladly investigate the situation. We value every piece of customer feedback, as it helps us continue improving our service. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
We rescheduled a return pickup from the ferry from Isla Mujeres, our flight the next morning was too early for Happy shuttle to get us to the airport in time so we rescheduled a day early to stay in cancun. We told them 3 p.m., we waited for 20 minutes, they never showed at the scheduled time, we called and the lady told us she had 2:30, she said the driver called us, he did not! So we asked if they could come and get us, she said no! So we had to hire an Uber to get to our hotel. We always used Happy shuttle in the past, not anymore. They should refund us the last leg of the trip, plus the cost of an Uber.
Dear customer, Thank you for taking the time to share your feedback. We are truly sorry to learn about your experience and understand how frustrating this situation must have been, especially when your travel plans had already changed. We regret any misunderstanding regarding the scheduled pickup time and the communication surrounding your reservation. We understand how disappointing it was to arrange alternative transportation after expecting your transfer, and we sincerely apologize for the inconvenience this caused. Your comments have been shared with our management and operations teams for review, as we are committed to learning from situations like this and improving our communication and service processes. Please respond to your last confirmation email from us to verify your case. We appreciate the trust you placed in Happy Shuttle over the years, and we're genuinely sorry that this experience did not reflect the level of service you had come to expect from us. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
I made a short trip solely to swim with the whale sharks.(this was amazing-!) Being a solo traveler, I decided to book ahead with happy shuttle. The drivers were there for me when I arrived. Very professional & kind. I would highly recommend.
Dear customer, Thank you so much for your kind review. We're delighted to hear that our team was there to welcome you upon your arrival and that you found our drivers professional and kind. It's wonderful to know that we could help make your solo trip smooth and worry-free. Thank you for choosing Happy Shuttle and for your recommendation. We look forward to serving you again on your next visit to Cancun. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
Absolutely wonderful. Your drivers were kind, personable , full of knowledge and great all around. Will definitely book with Happy Shuttle again!
Dear customer, Thank you so much for your wonderful review! We're delighted to hear that you had such a great experience with our team. It's wonderful to know that our drivers made your journey enjoyable with their kindness, professionalism, and local knowledge. Your kind words mean a great deal to us, and we're thrilled to hear that you'll be choosing Happy Shuttle again. We look forward to welcoming you back on your next visit to Cancun! Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
Professional, easy to spot as you leave the airport, very nice drivers, clean vehicles, right on time.
