Very difficult to download and sync audio with map
Very difficult to follow. In order to download we found we needed a Dropbox account, so had to download the app and sign up. We're fairly tech savvy but couldn't manage to get the map up with the audio. Because of this we had no way of knowing where we should be standing to match the audio. We've used audio walking tours many times but this was a waste of time. We gave up after five minutes having spent nearly an hour trying to download all we needed.
J
Jonathan_C
June 30, 2025 · via Viator
Don't waste your money
Don't waste your money. No good directions. No information more than what you can read in English on the information signs.
事業者からの返答
Hello Jonathan, it seems that you did not read, listen or used the maps we had sent to you. These are all physical guide notes. Plus the audio is in a conversational style. To give such a comment it means exactly that. Or it is on purpose? Have a look! We are sure you will increase your rating with at least 4 stars!
What you wrote is completely not true and misleading. To call the product like this shows lack of interest from your side. And no surprise that this is your first review ever written from your profile. That speaks a lot.
All the best!
V
VielLieb86
September 16, 2024 · via Tripadvisor
In itself a good idea, unfortunately in German SO something unusable/incomprehensible...
Unfortunately (as described and announced or desired, ordered and paid) there is a PDF file as well as the link to Google maps with the explanation/tour through Nessebar, however the text is really VERY poorly translated into German (and almost not understandable anymore as a result) and the link had not worked for me once... :-/
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C223JMgarethw
September 27, 2023 · via Tripadvisor
Good value but not interactive
Once booked you receive an audio file and Google map dropped pins. The file describes many of the churches in old nessebar focusing heavily on the architecture. Good value for what it is but if you want to know about the history of the place more than the churches then you may want a guided tour instead..although they too walk you to all the churches as well.
事業者からの返答
Hello dear customer,
The tour is very interactive and it includes electronic guide with all the info about the Old Town of Nessebar, an audio guide and live maps.
We could hardly think of more value than this for the price of a cup of nice coffee.
This is a bespoke tour of the Old Town in the UNESCO Nessebar.
Best regards,
Hristo
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EKaterina1710
June 7, 2023 · via Tripadvisor
Superb self-guided tour!
Great know how to create this easy to use self-guided tour. The Old Neseebar is a must and with this product we experienced it fully. Thanks!
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WorldTravelerDora
August 11, 2022 · via Tripadvisor
That's a gem!
Oh wow! How happy I'm from this tour! Cheap, totally worth and super flexible. All the guides info in your pocket to read, listen or follow a map. Totally worth it!
事業者からの返答
Hello,
Thanks for your great review of the Old Nessebar Self-Guided. It's a superb product in the area of Nessebar and you are one of the many who enjoyed it and explored with it.
We welcome you anytime you will visit Bulgaria again.
Best regards,
Hristo
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EKaterina1710
August 4, 2022 · via Tripadvisor
Cost efficient and very flexible
We took the 4 hour boat with unlimited food and drinks and we used the self-guided tour of Nessebar to get to know the place. Very insighful and easy to use. We also got an audio guide with all the important information from the guides notes.
事業者からの返答
Hello Ekaterina,
Thanks for your great review of the Old Nessebar Self-Guided. It's a superb boat sunset product in the area of Nessebar and the resorts and you are one of the many who enjoyed it and explored with it.
You are one of our very loyal customers and we are happy to read a review from you again for another of our products.
Best regards,
Hristo
T
TheresaN163
July 31, 2022 · via Tripadvisor
Money thrown out
Unfortunately, I absolutely cannot recommend this activity. After booking, I received only a mobile ticket, but no link to the promised audio guide, interactive map or guide. Only on request from the provider did I receive three links to files in Dropbox. This was very cumbersome at first, because you still had to register there. As it turned out, the audio guide was just an audio file, so it ran away one after the other. The “interactive map” was a link to Google Maps, no suggested routes, nothing like that. And the “guidebook” was a PDF with information about the sights in a continuous text, unfortunately probably simply translated with Google and therefore absolutely not usable. We are then without a guide and information through Nessebar and have looked at the place just like that. Unfortunately 14€ for nothing.
事業者からの返答
Hallo,
Vielen Dank für Ihre Bewertung, aber sie ist sehr irreführend. Wir verwenden Dropbox, um alle Dateien zu senden. Sie müssen sich überhaupt nicht registrieren, sie fordern Sie nur auf, wenn Sie eine Registrierung haben, um die Dateien in Ihrem Konto zu speichern. Unsere Lösung ist einzigartig und aufgrund dessen, was Sie schreiben, glauben wir, dass Sie es mit Ihrem Telefon und Ihren Fähigkeiten nicht geschafft haben. Sie hatten eine Audiodatei, einen Live-Google-Maps-Link mit allen Sehenswürdigkeiten und den elektronischen Reiseführer mit allen Informationen unserer Reiseführer. Das sind ihre Notizen, genau das, was sie auf einer privat geführten Tour erklären.
Viele Kunden buchen diese Art von Tour für maximale Flexibilität, da sie etwa 2 Kaffees kostet und sie lieben es.
Wenn Sie das nächste Mal auf Probleme stoßen, bitten Sie uns um Hilfe. Wir haben 24/7 Support und können Ihnen helfen.
Aus diesem Grund halten wir Ihre Bewertung für sehr inakzeptabel und sehr voreingenommen.
Mit freundlichen Grüßen,
Christo
