The experience itself was a 10/10! I would recommend comfortable walking shoes, umbrella (to block the sun), and hydration.
It gets 3 stars from me due to misinformation. The day before I got a text with information and an address. The meeting point on the ticket and site differs from the text message meeting point. So we took two Ubers to the wrong location and then had to pay for another uber to get to the right location (after we arrived at the wrong location and I called to verify).
事業者からの返答
Thank you for the feedback, and we’re glad to hear that the experience itself was a 10/10.
However, regarding the meeting location, if you received a text from us the day before your experience providing the meeting address, that was the correct and updated meeting location for your tour. Our guests are expected to follow the instructions and information provided directly by Treme Luxury Experience.
Unfortunately, taking two Ubers to a different location before contacting us to verify the meeting point was not something we instructed you to do, and the additional transportation costs were not caused by our company. This is a cultural experience, and part of participating is following the directions and instructions provided so that everything runs smoothly.
We understand that the information may have caused confusion, but once the correct meeting address was sent directly to you, that was the location you were expected to follow. We take pride in providing clear instructions and creating a great experience for our guests.
M
Mary_W
August 24, 2026 · via Viator
Great Experience and Few Helpful tips
The experience was nice Hollis is very knowledgeable and warm. Here is just a few tips . 1. It was super hot and we needed fans to keep cool. 2. Sneakers are recommended the walk is 9 miles. 3. Have some space specifically for the people on the tour we were scattered and people dropped out we started with over 50 people and ended with 8. Mainly certain information and directions were not made clear. Like no bathrooms. We wanted to have more engagement like walking in the parade not in the grass and on the sidewalks. Also Hollis used this time to socialize and catch up with family and friends which left us standing around waiting for him in the heat.
事業者からの返答
Thank you for the feedback. I’m glad you enjoyed the experience and felt that I was knowledgeable and welcoming.
I also want to clarify that detailed instructions are given before the parade starts. I explain where everyone needs to be, how we move with the parade, and what to expect. At that point, it is the responsibility of each guest to follow those instructions and stay with the group. If someone chooses to wander off or separate from the group, I cannot be responsible for locating them. My job is to guide the experience and provide the information—not chase down adults who decide to leave the designated group.
As for the heat, August in New Orleans is extremely hot, and unfortunately, that is outside of my control. I did my best to keep everyone as comfortable as possible that’s why you was walking on the sidewalk under the trees during the parade but guests should absolutely prepare for the weather when attending a Second Line in August.
And regarding socializing with family, friends, and community members, that is part of what makes this experience authentic. When you are from New Orleans and deeply connected to the culture, speaking with our elders, checking in with community members, and staying informed about what is happening in our neighborhoods is important. That is part of our culture—not something I’m going to apologize for. But for future guests, please understand: we provide the instructions, directions, and expectations before the parade begins. It is up to each guest to listen, stay with the group, and follow them.
And honestly, if you’re looking for a cooler experience, I highly recommend choosing another month. August in New Orleans is HOT! Hope to see you and your family again in the future.
D
dennis_e
August 17, 2026 · via Viator
History, culture, and jazz oh yeah
Our tour guide Hollis was amazing! He was really passionate about his city, and you can tell it means a lot to him. He explained so much history, from the Foundational Black American POV. He also explained all of the shady dealings going on now to displace the Foundational Black Americans from their area. I have always wanted to take part in a New Orleans second line,now I can say I have.
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pmelbiz
July 22, 2026 · via Viator
A second line experience extravaganza!
This tour of Tremé was truly a memorable experience! As one of the oldest African American neighborhoods in the country, its rich Creole culture and status as a birthplace of jazz come alive at every turn. We loved exploring the stunning local murals and learning about historic homes, where our guide , Hollis, shared fascinating historical insights. A pit stop at a local bar for a drink and live jazz music was fantastic, but the absolute highlight was the second-line experience. Dancing alongside the wonderful band members as they played beautiful music was exhilarating. If you want a deep, vibrant, and moving piece of New Orleans history, do not miss this tour!
事業者からの返答
Thank you so much for this beautiful review! 🙏🏾 It truly means a lot to know that your experience through Tremé was memorable and that you connected with the history, culture, murals, music, and, most importantly, the people who make this community so special.
It was an absolute pleasure sharing the story of Tremé with you and bringing you deeper into the culture beyond what you may find in a typical New Orleans tour. And that second-line experience—there’s nothing quite like dancing in the streets while the band brings the neighborhood to life! 🎺🥁💃🏾
Thank you for trusting Treme Luxury Experience to be part of your New Orleans journey. We appreciate your support, your energy, and your kind words. Whenever you’re back in New Orleans, come see us again! 💜💚💛
— Hollis
Treme Luxury Experience
S
Sharnetta_D
June 29, 2026 · via Viator
It's a good time with a...
It's a good time with a lot of locals. But, be mindful of the heat. There's great music and beautiful costumes.
事業者からの返答
Thank you for your review! We’re so glad you enjoyed spending time with the locals, the incredible music, and the beautiful costumes. As for the heat—well, you visited us in June, and that’s just a true New Orleans summer! ☀️ We always recommend staying hydrated, wearing light clothing, and embracing the experience. We appreciate you visiting and hope to welcome you back again soon!
R
Ronald_J
June 27, 2026 · via Viator
Must do
A must do when you're in New Orleans! Great tour guide, give you that New Orleans experience! Oh yeah, the food vendors amazing during the experience
事業者からの返答
Thank you so much for the incredible review! We’re truly grateful you chose Treme Luxury Experience and that we could give you an authentic New Orleans experience. It means a lot to hear you enjoyed the tour, and we’re thrilled the local food vendors were a highlight as well. Supporting our local businesses and sharing the culture of our city is what we’re all about. We can’t wait to welcome you back for another unforgettable New Orleans adventure!
C
Charles_V
June 15, 2026 · via Viator
Would have appreciated more accurate information
Eye opening immersive experience with a guide who has a heart for the area and how gentrification post Katrina has negatively impacted the community (witnessed directly during the tour). He was knowledgable and shared black owned businesses with us. We have been to NOLA multiple times with hurricane relief but this was new to us! Thought I knew second line from weddings but it was nothing like that! What a huge party that showed community and community policing at its best!
Now the downside: says refunds only if cancelled by the tour guide. The day we were to go it was topping 100 but learned THEY NEVER CANCEL! I see why but as seniors, it was brutal! He said they left at 12 sharp-we finally moved 45 minutes later. The meeting place was not Canal but in the Treme which we learned the night before. You had to specifically request the water that was advertised, and a single bottle was offered, so better to BYO! Recommend bringing a small towel because it gets drippy hot. You can buy it on route but if you know to bring it you save time. No map or sense of how far we were going despite many asking. We left after 6500 steps and he then responded that we were halfway. He did say people shouldn’t go if you couldn’t do it but that was after we Lyfted to the start and no refunds were offered.
Still glad and grateful to see and experience all we did. Oh, and stand near Hollis cause he moves and there were 30+ participants in a sea of 1000+. The better to hear as well!
事業者からの返答
Thank you again for joining us and for sharing your feedback. We’re happy you were able to experience the music, the traditions, and connect with the local community—that’s what our cultural experience is all about.
We do want to respectfully point out that this is an authentic New Orleans cultural experience, not a staged attraction. When you choose to immerse yourself in our culture, there are aspects that simply can’t be controlled or customized to everyone’s preferences. The weather, the pace, the crowds, and the traditions are all part of the real experience.
We ask all of our guests to come with an open mind and respect for the community, the culture, and the people who make these experiences possible. We appreciate your visit and hope that, if you return, you’ll embrace the experience for what it truly is—an authentic celebration of New Orleans this is what culture is all about it the Big Easy my baby.
A
annlouise2025
May 27, 2026 · via Tripadvisor
Best NOLA tour
I just finished the combo tour which included the Whitney plantation and soul of the city tour. If you want to learn about how New Orleans was built, want to understand the horrors of slavery and the resilience of the enslaved people, and the impact on today’s New Orleans then run to get on this tour. Denis is so knowledgeable and connected. Best tour ever!!!!
事業者からの返答
Thank you so much for this powerful review! We truly appreciate you taking the time to share your experience. Our mission is to tell the full story of New Orleans—the history, the struggles, the resilience, and the incredible contributions of the people who built this city.
We’re so glad you connected with the Whitney Plantation and Soul of the City experience. Sharing these stories with respect, honesty, and passion is what we do, and we’re grateful to have knowledgeable guides like Denis helping guests understand the deep connections between our past and present.
Thank you for choosing Treme Luxury Experience. We hope to welcome you back again soon for more history, culture, and unforgettable New Orleans moments! ⚜️
S
Shivani_N
April 21, 2026 · via Viator
Authentic New Orleans Experience
It was such a great tour Hollis gave us the history of the Tremè neighborhood as well as Second Lines. Visiting the museum was fascinating and seeing ornate costumes were gorgeous. Finally participating in a second line was the highlight of our trip. I highly recommend this tour it was one of the best things we did on the entire trip!
事業者からの返答
Wow, thank you so much for this amazing feedback! It truly means a lot. I’m glad you were able to experience the rich history of Tremé, the beauty of the culture, and feel that second line energy firsthand—that’s what it’s all about!
It was a pleasure hosting you, and I’m grateful you chose to spend that time with us. Y’all are family now, so whenever you’re back in New Orleans, you already know—you got a home with Treme Luxury Experience. Much love and safe travels!
J
Joseph_S
April 13, 2026 · via Viator
Second Line with the King!
Hollis is a great host who does everything possible to ensure his guests have an incredible and memorable experience. As a past King of Treme and current Culture Ambassador, he is extremely serious about passing on the history and culture of a long ignored part of NOLA.
If you have the time and don't mind the walk, take this tour! There is nothing else like it in New Orleans, and that is truly saying something! You cannot help but have a good time!
事業者からの返答
Thank you so much for taking the time to share this thoughtful review.
It truly means a lot to hear that you had such an incredible and memorable experience on the tour. Hollis takes great pride in not just hosting, but in making sure every guest feels the heartbeat of the culture, history, and stories that make this city so special. Being recognized for that passion—especially as a former King of Treme and Culture Ambassador—really speaks to the mission behind everything he does.
We’re grateful you walked with us, learned with us, and most importantly enjoyed yourself. New Orleans has a story in every corner, and it’s always an honor to share it with guests who are open to experiencing it the right way. Hope to see you again soon for another unforgettable ride through the culture.
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