The experience was...
The experience was wonderful! A couple things that would help: if a Spanish tour is requested, keep it in Spanish. Also, show a soar amount of interest in all tourists, Feels a bit off when the tour guide is super interested in one of the woman on the trip.
事業者からの返答
We’re very glad to hear that you found the overall experience wonderful, and we truly appreciate your comments on how we can improve.
We sincerely apologize if the language of the tour was not consistently kept in Spanish as requested. We understand the importance of respecting each guest’s preference and will reinforce this with our team. Every traveler should feel equally welcomed, included, and respected throughout the experience, and we’re sorry if this was not how you felt.
Your feedback is valuable and helps us continue improving the quality and professionalism of our tours.
Team Cuenca Bestours
Return to nature, beautiful scenery
Luis was a great guide I enjoyed all the activities especially the walk in the rainforest the amazing hummingbirds
beautiful scenery. A really lovely day thank you.
事業者からの返答
We’re delighted to hear that you had such a wonderful day with Luis. It’s fantastic that you enjoyed the rainforest walk, the incredible hummingbirds, and the beautiful scenery—those moments truly make the experience special.
Thank you for joining us🌿✨
Team Cuenca Bestours
Great tour!
Daniel was a fantastic guide! The hummingbird experience was the highlight of the tour. I would highly recommend this tour.
事業者からの返答
Thank you so much for your review! We’re delighted to hear that you had a fantastic experience with Daniel. He’ll be thrilled to know that the hummingbird encounter was the highlight of your tour — it truly is a magical moment.
We sincerely appreciate your recommendation. 🌿✨
Team Cuenca Bestours
