Thames Clipper has a very hyper and rude lady staff member working at Embankment Pier today 11/08/2026. We caught the 19:05 service to Barking Riverside. She had a problem with us just being there. First she moved us 3 times. We had children and 2 80 plus yr old family members. Then she accused us of being rude just for saying that we bought the child tickets on board on the way in. Do we do the same now. I haven’t seen anyone that annoying and power made on Thames Clipper before. I would never use Thames Clipper in future.
Thank you for your feedback. We're sorry to hear you were dissatisfied with your experience. If you would like us to investigate this further, please contact us directly at web@thamesclippers.com with details of your journey. Kind regards, Uber Boat by Thames Clippers Customer Communications Team





















