We got seats at bargain price in the dress circle and had amazing views of the stage. This show was excellent and there was so much laughter throughout this performance. There’s so many stand out characters. One of the best shows I’ve seen in a long time. I highly recommend it.
S
stllouismom2015
September 27, 2026 · via Tripadvisor
More Than a Musical, An Experience
I've seen many musicals over the years, but this one was by far my favorite. From start to finish, it was an unforgettable experience. The audience laughed, cried, and even sang together, creating a truly special sense of connection and joy. The performances, music, and emotion were absolutely outstanding. Highly recommended!
G
Guide57115903767
September 27, 2026 · via Tripadvisor
London trip
Absolutely brilliant . What a show . Would so recommend anyone to go and see
A
AnitaY750
September 24, 2026 · via Tripadvisor
Paddington amazing show
Just got home from seeing this magnificent performance. Wow wow wow what amazing show 10/10 and as for Paddington I wanted to bring him home …. so cute
D
Delinho79
September 19, 2026 · via Tripadvisor
Are you a mum-ber?
Wonderful little musical. Really good fun for all the family, young and old alike. Highly recommend
5
508kll
September 18, 2026 · via Tripadvisor
Worth the hype!!
Absolutely incredible show, so life affirming, charming, funny, and heart-warming. I laughed and cried and had the best time. The cast are outstanding, truly everyone on stage adds something special to their role. The sets, lighting, and music are wonderful. I've seen a lot of theater and this show is special!
D
D2913KKsusiem
September 17, 2026 · via Tripadvisor
Birthday gift
Fantastic show with a real good feel factor. We both walked out with a smile on our faces 😊.
D
damitjanet
September 16, 2026 · via Tripadvisor
Worst audience behaviour ever in a theater.....
Firstly, I would like to say that the show itself was amazing. Paddington was absolutely adorable, and all of the actors were fantastic. We thoroughly enjoyed the production itself.
The reason for our low score was entirely due to the experience we had with the Savoy Theatre staff and, in particular, the after-sales service we received following our visit.
We had a young couple seated directly in front of us who behaved in a manner that was extremely disruptive throughout the performance. They talked constantly, repeatedly moved around in their seats, appeared to show signs of being intoxicated, and were inconsiderate of those around them. The lady seated next to us was visiting from Germany specifically to see Paddington, which made it particularly disappointing that her experience was also affected.
Our main concern, however, is not simply the behaviour of these two individuals, but how the situation was managed by the theatre.
During the first act, we informed an usher about the disruption. We saw the usher speak to the couple, and we assumed the matter would be dealt with. Unfortunately, despite this intervention, their behaviour continued for the remainder of the performance. They appeared to ignore the usher's request to calm down, as well as requests from other audience members around them.
What was particularly disappointing was that, having been made aware of the situation, the theatre did not appear to monitor it afterwards. The disruption continued for the rest of the performance and significantly affected not only our enjoyment but also that of other people seated nearby.
In hindsight, I regret not leaving my seat to find a manager and raising the issue again. However, we had booked these tickets months in advance and were looking forward to the experience. It was extremely frustrating to have a performance we had been anticipating for so long significantly spoiled by two individuals whose behaviour, in our view, should have resulted in further intervention and potentially them being asked to leave.
We were so disappointed with the way the situation was handled that we emailed the theatre once we arrived home to explain our experience and give the theatre an opportunity to address our concerns.
Unfortunately, the response from Francesca, the Theatre Administrator, was another disappointment. We were told that “we have reviewed the information available to us” and that “we now consider this matter closed.”
I found the tone of this response particularly disappointing. I was not expecting a generic dismissal of our concerns from what is regarded as a world-class West End theatre. We were not simply complaining about two badly behaved audience members; we were raising a concern about how a known and ongoing disruption was handled by the theatre and about the lack of meaningful follow-up afterwards.
The production itself deserves enormous praise, but unfortunately our overall experience was let down by the theatre's handling of the situation and the subsequent response to our complaint.
I hope the Savoy Theatre will take this feedback seriously, particularly regarding how staff monitor and respond to disruptive audience behaviour once a complaint has been made. A little more follow-up and consideration could have made a significant difference to our experience.
C
CJLondon2950
September 15, 2026 · via Tripadvisor
Everyone will enjoy this.
Wow this is an incredible show. I love theatre and have been to many shows of all types, but this is one of the best I’ve ever seen. Amazing cast, mind blowing sets and really enjoyable. Adults will enjoy it just as much as kids (in fact there were lots of adults without kids). Well done to the production team and cast. Also has a great message..
7
778traciee
September 7, 2026 · via Tripadvisor
Amazing Staff that DONT get enough credit
I've got to give incredible feedback and my thanks to the lovely member of staff that looked after me tonight 7th September when I took ill. I bought a coach of 46 people with the company Patchwork Tours.I'm sorry I didn't get her name. Beautiful black young girl who was also a first aider wearing glasses. She was incredible , caring , attentive and bent over backwards to help me. I was so thankful to her. The lady also came and checked on me in the interval while I was crying bless her heart. I'm so grateful to her for being so kind. I've seen the show 3 times and every time it gets more magical and special. Thank you