Wonderful service! I loved how easy it was to coordinate everything with the support team, who were always friendly and willing to help. The 6-passenger van surprised us: it was absolutely spotless and like new. We traveled super comfortably—highly recommended!
事業者からの返答
Thank you for the fantastic review, Victor Manuel! We’re delighted to know you had a smooth experience and a comfortable ride with us. We look forward to serving you and your group again on your next trip to Peru!
R
Randall_B
September 23, 2026
Driver dropped us off at...
Driver dropped us off at the wrong Hilton. This was at 5:00am following a 6 hour flight. We phoned and WhatsApp the driver within 5 minutes of being made aware of the mistake to return and pick us up. He never replied and never showed up. We had to Uber to the correct Hilton. Owner of business did WhatsApp us and confirmed the driver made a mistake and offered a free local transportation, but we had no need.
事業者からの返答
I sincerely apologize for the inconvenience regarding your hotel drop-off and the disruption this caused after a long flight.
As we discussed privately via WhatsApp, we take full responsibility for what happened. We have reviewed your feedback with our team to make the necessary adjustments to our protocols and ensure this does not happen again.
Thank you for sharing your experience. Your feedback is essential in helping us improve the quality and reliability of our services.
N
Nelson_B
September 22, 2026
Great service
Excellent airport transfer service. The driver was waiting for us at the agreed time in the arrivals area and was very friendly and professional throughout the journey. He also helped us with our luggage and took us directly to our hotel.
The car was clean and comfortable, and the whole journey was smooth and stress-free. I would definitely recommend this service and would use it again on our next trip.
事業者からの返答
Dear Traveler,
Thank you so much for your 5-star review and for highly recommending our service. We are thrilled to hear that your driver was waiting for you at the agreed time and provided a friendly, professional experience.
Ensuring a smooth, stress-free journey in a clean and comfortable car is exactly what we strive for with every airport transfer. We are glad we could help start your trip on a high note by assisting with your luggage and taking you directly to your hotel.
We look forward to welcoming you back and serving you again on your next
X
X413THlindseyt
September 22, 2026
NOPE!!! Too Stressful right after a plane ride
First, the driving in Peru is wild. It's rough to find a decent driver. This particular driver couldn't stay off his phone. He was texting almost the entire time. It made the drive in the dark from the airport to our stay wildly stressful.
事業者からの返答
Please accept my sincere apologies that your airport transfer was not the peaceful experience you needed after your flight. We completely understand your frustration regarding the stress this caused.
We take your feedback very seriously. A driver using their phone while operating a vehicle strictly violates our safety policies. Based on your report, we have identified the driver assigned to your service and are already taking the necessary corrective actions to ensure this does not happen again.
Thank you for bringing this to our attention. Your review is essential, as it allows us to intervene immediately and uphold the safety and quality of our service.
R
rogeraC1514YB
September 13, 2026
Recommended!
Everything was a 10. The driver was very kind, the car was modern, and on top of that, there were free drinks for the trip. It is the most relaxing way to get to the airport.
事業者からの返答
En nombre de todo el equipo, le agradezco sinceramente sus amables palabras. Nos enorgullece saber que nuestro servicio de traslado privado en el Aeropuerto de Lima fue de su total agrado. Cuidamos cada detalle, desde la puntualidad hasta las bebidas de cortesía, para asegurar su máxima comodidad. Gracias por confiar en nosotros.
6
668dn
September 13, 2026
Excellent service
Excellent service! Driver was on time and due to flight delays and long lines at the airport he waited patiently. Also had a sign with name and was easy to spot. Car was clean and comfortable. I had to contact the company few times due to the delays and have received message replies very promptly. Great service. Highly recommend!
事業者からの返答
Thank you so much for your 5-star review and for highly recommending us! We know that flight delays and long lines at the airport can be stressful, so our team always strives to make the pickup process as smooth and patient as possible. We are thrilled to hear that you easily spotted our driver, enjoyed the clean and comfortable car, and appreciated our prompt communication.
M
M7831VLguillermof
September 12, 2026
Excellent service and stress-free!
First time using this service and I was super happy. They were on time, the car was comfortable and clean, and we arrived at the airport with plenty of time to spare. You couldn't ask for more, they delivered on everything promised.
事業者からの返答
Thank you so much for your fantastic review! We are thrilled to hear that your first time using our Premium Private Transfer service was such a stress-free experience. Punctuality, comfort, and reliability are our top priorities, and we are so glad we could get you to the Lima Airport with plenty of time to spare.
Y
Y2300ICadrianar
September 12, 2026
Best experience
This company was fantastic. Patiently waited for us since our flight was delayed. Communication was clear and concise.
I appreciate our driver and helped with our suitcases and had water available for us.
Highly recommend!!
事業者からの返答
Thank you for taking the time to share your experience. We always strive to provide a comfortable and reliable service, even with delayed flights. We truly appreciate your recommendation and hope to see you again!
F
Francisco_R
September 12, 2026
Effortless ride to Miraflores
Great communication, we had a flight change and they were very accommodating. Driver was holding a sign right outside of the baggage claim area with our name, new car, and excellent customer service.
事業者からの返答
Dear Francisco_R, thank you so much for your fantastic review! We know flight changes can be stressful, so we are thrilled to hear our team could accommodate the new schedule and make your arrival in Miraflores effortless. We always strive to provide clear communication, comfortable new vehicles, and excellent customer service. Thank you for choosing Safeway Travel, and we hope to welcome you back to Lima soon!
O
O8497MNnelsonb
September 11, 2026
Nice service!
The driver was waiting for us in the arrivals area at the agreed time. He was very attentive and helpful throughout, assisted us with our luggage, and drove us safely to our accommodation. Highly recommended, 100%!
事業者からの返答
thank you for your wonderful feedback! We are delighted to hear that your driver was punctual, attentive, and provided a safe ride to your accommodation. Assisting with luggage and ensuring a smooth arrival is exactly the standard we strive for at Safeway Travel. We truly appreciate your 100% recommendation and hope to welcome you back to Lima in the future!
Limaの類似ツアーを比較
最安値: Premium Private Transfer Lima Airport (LIM) Meet & Greet 24/7 — $24
最高評価: Lima Ultimate Peruvian Food Tour — 5.0 (2,987 件のレビュー)
