Agy has comprehensive knowledge of Soviet History. He’s willing to answer any questions. The family says ‘great guy, interesting and engaging’. It was a really interesting tour with a whole new perspective and local knowledge.
事業者からの返答
Thank you for taking the time and effort to review our tour. We are delighted that you had a pleasant experience. We look forward to welcoming you back—perhaps on one of our other tours as well. Best regards, Tamás.
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fl_vioc420
August 8, 2025 · via Tripadvisor
No grace
No grace the place. Various rooms with pictures on the walls. The audio guide is bad tb, not worth it. Neither is the construction interesting because it is a common building and the city has many other places with historic buildings.
事業者からの返答
Thank you very much for your review, although it seems you visited the House of Terror – and we are definitely not the House of Terror. 😊 We don’t have photos on the walls here, so you wouldn’t be able to find our audio guide boring either.
We truly appreciate you sharing your opinion about the House of Terror, and we’ll do our best to pass your feedback on to them so you won’t have to.
With best regards and a smile,
Tamás
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Excursion669975
May 3, 2024 · via Tripadvisor
Good tour of Memento Park - and more.
We went to Memento Park with the guide.
It was an excellent tour. We thoroughly enjoyed it.
Both before and after touring the park we spent quite a bit of time talking about the history of Hungary in the 20th century and learned a great deal. He is very knowledgeable and willing to share his experience with you.
事業者からの返答
Thank you for your review. Yes, indeed, the Statue Park is an ideal venue to learn about a dictatorial regime and their propaganda through its symbols.
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G4872XWjeanneg
March 20, 2024 · via Tripadvisor
Highlight of our time in Budapest!
What a spectacular way to learn about Hungary and Communism through the eyes of a person who lived through it. Spending over 3 hours walking and talking we were able to ask questions and get to know a wonderful man with so much to share. We highly recommend this tour. It personalizes Budapest and its people. Books, maps and a large group tour does not compare to this personal experience.
事業者からの返答
Thank you for your appreciation. I could not agree more. Private tours are the real thing since it can be interactive and allows the freedom of improvizing. The tour with you was a great experience for me too. Thank you for your interest.
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Pamela_I
March 13, 2024 · via Viator
Communist History
This was the absolute best experience I've had in Hungary. Our guide was so incredibly knowledgeable; his first hand account of this time period was incomparable. He is a gentleman & scholar; we learned so much. I feel he let us into a bit of the true Hungarian experience. Additionally, he taught us how to comfortably use the transportation system, opening up many more experiences for us. I don't think I will ever forget him.❤️ Don't hesitate, book this tour. We specifically did Momento Park, I have no doubt they are all wonderful!
事業者からの返答
Dear Pamela,
Thank you for the wonderful review, really nice of you to take the time. I am happy I could share some of my experince on how to survive a dictatorship. Also, our trip to the Memento Park was very educational. I hope you'll come back some day for another tour. Wishing good health, Miklós
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Lanette_S
October 16, 2023 · via Viator
Excellent!
Fungarian was wonderful! A knowledgeable and engaging historian of the highest degree!
Highly recommend this tour with Fungarian!
事業者からの返答
Dear Lanette, I am pleased hear you appreciated Memento Park. It's a great intitiative and very educational. I hope to meet you again some time. Miklós
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William_B
September 12, 2023 · via Viator
Worst tour ever
Absolute waste of time. I choose house of terror tour which included according to the receipt a notebook, coffee, pen, entry into the house of terror and pick up. We never went to House of Terror. The Parliament stop was closed, no pen or book (could care less but notating). I even paid for everyones coffee then realized afterwards it was supposed to be included.
Our guide smoked the entire time and could barely hear him. Seems others had same issue too. He was a nice guy but we left more confused than educated.
Right after the tour I called to complain to Viator and request a refund since it literally ruined our final day (flew out a few hours after) and the tour company said we didnt choose that tour even though I have a receipt proving it. It was so bad. Ive done a TON of tours worldwide and never have I asked for a refund.
My opinion try a different company. It was so bad. Hoping Viator refunds me after I sent receipts
事業者からの返答
Dear Guest,
This response may differ from the usual.
After reviewing the facts surrounding your booking and our service description, it's clear that your statements in the review are not just inaccurate but appear deliberately misleading, resembling false accusations.
First, I'd like to clarify that your booking did not include a visit to the House of Terror. Our tour offers multiple options, and we have clearly outlined these choices in multiple sections of the tour description.
Your choice was the City Tour Option, that excludes the visits. The other two options are House of Terror Museum and Memento Statue Park Visit.
We reached out to you immediately after your booking to discuss and customize your upcoming tour, as is our standard practice. Unfortunately, we received no responses to our messages.
Regarding the smoking incident, when the topic came up, our guide asked if you minded him smoking during the tour, to which you responded that you had no objections.
If there was any discomfort, I apologise for the misunderstanding.
If you had provided a receipt supporting your claim, Viator would have processed your refund accordingly. They have issued the receipt, indicating their clear awareness of its contents.
As someone responsible for upholding the reputation of our long-standing and respected company, I am committed to ensuring the accuracy of my responses. Every statement I make can be easily substantiated with a few clicks.
However, your review remains on the platform, potentially misleading other readers. It's unfortunate that maintaining review accuracy and authenticity does not seem to be a top priority, but I am glad to have the opportunity to respond and clarify.
All the best,
Gergely Mann
Communications
Fungarian
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NamitaVikas_P
August 18, 2023 · via Viator
Ineffective tour guide spoils experience
As a private group of 3, we took the house of terror tour. The tour guide was a nice person, but soft spoken & barely audible. He lacked enthusiasm & started the tour calling it a “fake tour”, as all monuments were brought from outside of Budapest. As history enthusiasts, we requested to spend more time in the museum and he was ineffective there. Hardly gave any facts & was disinterested. Clearly a mismatch between the tour description and actual experience. Guides interested in history and with enthusiasm would have made it memorable. Unfortunately overall we found no value for money and or time spent.
事業者からの返答
Dear Namita,
Thank you for taking the time to provide your feedback.
First and foremost, we want to express our sincere regret that your experience with the tour guide did not meet your expectations and affected your overall impression. The guide has been an integral part of our team for many years, bridging the gap between visitors to Budapest and the rich heritage of our capital.
The guide playfully referred to the "fake tour" moniker, given that Communism has fortunately ceased to exist in Hungary and the tangible remnants have been eradicated. Consequently, the tour's route showcases a depiction of the past rather than an authentic representation of life during the communist era.
››› In the spirit of transparency, we'd like to offer some additional context about your booking. Details are invaluable in ensuring a fair representation to the public, as the two-star rating might not fully capture the nuances of the service.
We understand that you reached out to us after the tour to communicate that the original itinerary was not followed and that you faced challenges in following the guide's instructions. We acknowledged your concerns and attempted to delve into the underlying reasons for these impressions. We were eager to discuss the significant alterations you requested in the very beginning of the tour (prioritizing the museum above the original stops) and address any misunderstandings or cultural differences that might have contributed to your dissatisfaction.
Even though there were no evident shortcomings on our part, we adhered to our professional standards and offered compensation as a gesture of goodwill. We remain open to finding a resolution that might alleviate the negative sentiments you associate with this particular tour.
Regarding the matter of pricing, we understand your frustration with the disparity between the final price in INR and your calculations. Please understand that exchange rates used by Viator are beyond our control. Our pricing has remained consistent since the start of the season, devoid of any alterations or hidden charges.
We deeply regret that the combination of these factors led to your decision to leave a 2-star review and that your overall satisfaction was compromised. Your feedback is a valuable source of learning for us, and we are committed to improving based on your insights.
It's important to note that aside from your review and one other (three stars), this particular tour has consistently received 5 out of 5 stars from all other travelers. This suggests that the tour provides great value and a unique perspective on the history of Hungary and Budapest.
Thank you again for sharing your personal opinion. We appreciate your contribution to our growth and the opportunity to better serve our valued customers.
Miklós
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MeriXXXX
June 20, 2023 · via Tripadvisor
A fascinating peep into life under Communism and the unique park of toppled Communist era heroic statues.
This was a very interesting tour that combined a visit to the Statue Park with discussion about what life was like in Hungary under the Communist regime. The Statue Park is an outdoor museum where statues of the Communist era were taken after they were toppled at the end of the regime. It starts with 'Stalin's Boots' - these are the boots that were all that was left of the statue of Stalin when the Hungarian people brought it down. The boots are simply enormous, as are all the statues. Miklos Molnar provides an authoritative guide to each statue, the story behind it and its context, together with his own experiences of life under Communism and the experiences of the people of Hungary in general. He is a knowledgeable and engaging guide.
事業者からの返答
Thank you very much for your insightful review. I was happy to meet someone who appreciated the efforts of the historians who created the Memento Park at a right time, when these very often precious pieces of art were saved. Unlike many countries we decided to preserve our history and to try to erase it. Now this park serves as an open-air classroom to discuss history that we should learn from including the mistakes that we keep repeating.
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Vivian_M
June 9, 2023 · via Viator
Too pricey
The tour guide was knowledgeable and the park was interesting. I expected a bit more for the price we paid considering we had to pay for transportation and admission.
事業者からの返答
We are pleased to hear that you found the guide (me) knowledgeable and the location interesting. The expertise of the Fungarian team is the result of decades of learning, researching, and actively participating in relevant historian or educational communities. I am very happy that I could share that knowledge with the four of you and guide you around, showcasing both well-known and lesser-known curiosities we have gathered during our many years of experience.
I am particularly glad that I could take you on such an excursion. I apologize if the price for a larger group like yours may initially seem high, but I encourage you and everybody to take a closer look at what we provided.
The tour lasted more than 4 hours, significantly longer than advertised. I was happy to do so, partly because it allowed us to include the member of the group with mobility impairment in every stop and story along the way. You received a tailor-made tour with guidance, based on a deeper knowledge and understanding of historical events compared to most walking tours. I wanted to continue the tour with more information but AT YOUR REQUEST we had to go back to your hotel.
Your low evaluation score seems to concern only exclusion of the ticket and the mere 5000 HUF (13 USD) for a group travel pass.
Nevertheless, we are genuinely sorry if you left unsatisfied. We find that unacceptable, regardless of the circumstances. We have learned from your experience and will consider including every additional cost in the base price in the future to avoid misunderstanding.
Once again, thank you for sharing your impressions and giving us the opportunity to further improve.
Miklos Molnar, director of Fungarian
