ケアラケクア湾シュノーケリングツアー - コナ・ゾディアック・アドベンチャー4時間

We love to hear you chose Captain Zodiac to share such a fun, first-time experience with your wife! We're happy she felt at ease once aboard as our captains and crew always do their best to ensure guests feel comfortable and have fun! We can't wait to welcome you and your team back to this November for another unforgettable snorkeling adventure on the Kona coast!

Mahalo for your wonderful review! We're thrilled you got to experience so much incredible marine life, both out on the water and while snorkeling in Kealakekua Bay. Our captains and crew enjoy sharing their love for the ocean with guests, so we're happy to hear you enjoyed their company and learned more about Hawaii throughout your tour. We hope to welcome you back to Captain Zodiac for another unforgettable Kona snorkeling adventure!

Aloha, and thank you for sharing your feedback. We are sorry to hear that the Zodiac-style rafting experience was not the right fit for your family. Our boats are designed for adventure, with guests seated on the pontoons while holding the safety lines, and we understand that this style of seating may not be comfortable for everyone. For guests looking for traditional seating, more space to move around, or a smoother ride, a larger catamaran may be a better option. We were surprised to learn about your discomfort, as these concerns were not shared with the captain or crew during the tour. Had they known that your family was uncomfortable or experiencing foot pain, they would have been happy to help reposition you, adjust your seating, or offer suggestions to make the ride more comfortable. While we understand that the snorkeling experience did not meet your expectations, your family was fortunate to encounter a large group of pilot whales and spend an extended period observing them. Pilot whale encounters are unpredictable, and the opportunity to enjoy such a long and memorable wildlife viewing experience is something many guests may never experience during their time in Hawaiʻi. We appreciate your feedback regarding the crew and commentary and will share it with our team. We are disappointed that the overall experience did not meet your expectations, but we are glad the pilot whale encounter was a highlight of your day. Mahalo for joining us and for taking the time to share your perspective.

Thank you for the thoughtful review and recommendation! We're delighted to hear you enjoyed the snorkeling, saw plenty of colorful reef fish, and appreciated the history and stories shared by your captain along the way. You're absolutely right that our Zodiac rafts provide a true ocean adventure. The ride can be exciting and bumpy at times, especially when ocean conditions are choppy. We always encourage guests with back, neck, or other physical concerns to carefully consider whether this style of tour is the right fit for them. The tradeoff is access to spectacular coastline views, sea caves, lava tubes, and an up-close Kona snorkeling experience that larger vessels simply can't provide. Mahalo for joining us and for highlighting both the adventure and the beauty of the trip. We hope to welcome you back for another day exploring Kealakekua Bay and the Kona Coast!

Mahalo for sharing your memorable snorkel experience to Kealakekua Bay and we're so happy to hear you had a great time! Our captains and crew love to share local knowledge and history of the island and love when guests are interested in learning more! We hope to see you back on your next trip to Big Island to explore Kailua Kona's beautiful coast!

Mahalo for the fantastic review! We’re so happy to hear your Beat the Crowd Kona snorkeling tour with Captain Rick and Shannon exceeded expectations. Timing those quieter moments in the water truly makes a difference, and it sounds like you had an incredible day — beautiful conditions, vibrant reef fish, an octopus sighting (nice find, Shannon!), spinner dolphins, and even breaching whales on the ride back. 🐋🐬 Rick and Shannon love creating well-rounded adventures both above and below the water, and we’ll be sure to pass along your kind words. It means so much to hear this was your family’s best snorkeling experience yet here in Kona. Thank you for the unanimous recommendation and for choosing Captain Zodiac for your Kona snorkeling adventure. We can’t wait to welcome your family back for another unforgettable day on the water! 🌊🐠🤙

Mahalo for the great review! We’re so glad you enjoyed the amazing snorkeling spot and the fun ride along the coast—adventure is definitely part of the experience. Our rafting trips are perfect for guests who don’t mind a little bounce in exchange for access to incredible locations and a more up-close ocean experience. We appreciate you joining us and hope to see you again for another adventure soon.

Awesome, we are so glad you enjoyed your tour with Captain Zodiac. Yes, Kona has some of the greatest whale and sea life tours in Hawaii and we're grateful that you were able to join us! Kealakekua Bay is very special and please come back and visit us the next time you are in Hawaii. Mahalo, CZ Team

We apologize that we were not able to accommodate your original date and unable to reschedule. Per our two phone calls and two emails communicating that Groupon will be issuing you a full refund directly. The refund takes 7-10 business from when Groupon issues the refund. We apologize for the inconvenience and next time you are in Hawaii; please reach out to us directly if you would like to join us on a whale tour. Mahalo, CZ Team

Mahalo nui loa for the wonderful review and the 100% recommendation! We’re so happy to hear you had such a great time on the Zodiac and felt well cared for by our passionate crew. Beating the crowds and still catching those whale sightings on the way back is always a special treat! Thank you for joining us on the water, and we hope to welcome you back again soon.