Good driver - arrived promptly
Appreciate the large vehicle to pick us up. Helped with luggage. Good drive to the airport
事業者からの返答
Dear Customer,
Thank you for sharing your positive experience! We’re delighted to hear that your driver arrived promptly and that the large vehicle made your ride more comfortable. It’s great to know that the driver also helped with your luggage and ensured a smooth trip to the airport.
We appreciate your feedback and look forward to serving you again in the future. If there’s anything else we can do for you, please let us know!
N
Nicole_B
September 24, 2023 · via Viator
Great services
Thank you for your Amazing service! The driver was Amazing on time, clean vehicles. I just love how they greet you by name. Great communication from the company and the follow ups.
事業者からの返答
Thank you for your kind words! We’re thrilled to hear that you had such an amazing experience with our service. It’s wonderful to know that our driver’s punctuality, the clean vehicles, and the personal touch of greeting you by name made a positive impression.
We’re also glad you appreciated the great communication and follow-ups from our team. Your feedback inspires us to continue delivering exceptional service, and we look forward to assisting you again in the future!
E
Ethan_E
September 6, 2023 · via Viator
Viator great customer service!!
Making the reservation with Viator and working with customer service was 5 stars⭐️⭐️⭐️⭐️⭐️ however communication with the local vendor was challenging and wanted to charge us more for our bags. Thank you to Viator for clearing it all up!!!
1人が参考になったと回答
事業者からの返答
Thank you for your feedback! We’re thrilled to hear that your experience with Viator and our customer service team was worthy of five stars. We strive to ensure a smooth reservation process and are glad we could resolve the issue regarding your bags.
We apologize for the challenges you faced communicating with the local vendor and will use your feedback to improve this aspect of our service. Your satisfaction is our priority, and we appreciate your understanding.
We look forward to assisting you again on your future travels!
