フィレンツェプレミアムドゥオーモツアー（テラスビューとドームクライム付き）

The small group tour was excellent and well worth the money. The terraces were such a unique experience. We were very pleased with our decision to include them in our tour option. Giacomo was an incredible tour guide! So enthusiastic and knowledgeable. We could feel his passion and pride throughout the tour. He was accommodating, personable and intelligent. This tour was the highlight of our time spent in Florence! Thanks Giacomo!

Such a great way to spend an afternoon with friends! The tour was amazing, and the view from the terraces was a unique perspective. The Dome climb is a bunch of stairs, yes, but it's not that hard and totally doable. The view from the top is worth it!

Ciao Florence was a great tour group to work with. From the time of booking, they were communicative and responsive via whatsapp to any questions we had. Our tour guide Jacomo was very knowledgeable of Florence and the surrounding areas. The tour of the Duomo was spectacular and our tour access got us ahead of the crowds and up to the top of the dome without delay. Highly recommend

Overall this was a very good small group tour. The guide provided good information and was easy to hear until we got on the Terrace, where the wind created such noise in the headsets, we didn't hear a lot of that information. The many steps to the Terrace were enough for us (in our 70s), so we did not continue on the steps up to the top of the Duomo; while the rest of the group did. The view of Brunelleschi's Dome was amazing enough from below. The view from the Terrace was fantastic, overlooking Florence! With our skip the line tickets and additional entry to the Baptistry and Opera del Duomo Museum, this was worth the price. We enjoyed the Baptistry and Museum visits as well, with no guide.

I paid for this tour specifically to go up in the dome and terraces - lured by the name of the tour - but the only one thing I got was entrance to the cathedral. Our guide was nice but no one could understand her English, so it was just like going by myself which would have been free. I am really annoyed that Viator is misleading tourists like me. Florence Premium Duomo tour with terrace view and dome climb - that was the name of the tour and I didn’t select or dissect any options. My ticket detail said something like -if selected… but again, I wasn’t asked to select anything so just assuming that I was paying for what the title said. Two hours. Sounded reasonable. I only got to see the inside of the cathedral and the tour was over in one hour. I asked the guide about the rest and she says she doesn’t have anything to do with Viator so couldn’t give me any advice. The entrance to climb to the dome is outside, I tried there but again, no luck . So I feel like I got taken advantage of. Sad.

It was great tour of the Duomo. The guide is very knowledgeable. She took us through the history of this monument and well explained the history. S treeully enjoyed the tour.

Not given tour as advertised . Didn’t give us tour of north terrace, baptistery. As advertised on Viator. Ciao Florence said they couldn’t help us that it’s Viator fault

Slightly confusing about which experience we bought. Not easy to find the correct meeting space had to read instructions several times because there were mixed automated messages sent. ……………………………………………………………………………………………………………………………………………………………………………………:)

We booked a 2 hr terrace view and dome climb tour. The tour lasted less than an hour with no terrace view or dome climb as advertised. Apparently the areas were closed which is fine but we should have been advised in advance not as the tour started. We should have been offered a refund or an opportunity to book something else. The climb and terrace view is the only reason we booked the tour

On this tour you will learn about the history of the most iconic building in Florence. You will also get a panoramic view of the city and its surrounding hills if you're willing to climb a hundred or so steps... and an even better view if you're willing to climb 300 more. Your ticket includes more than just a tour of the cathedral, you can also climb the bell tower, enter the baptistry on the south side of the cathedral and the crypt beneath the cathedral. We had the good fortune of having Maria Cristina as our tour guide. It's totally worth it just to be able to skip the lines, but nothing beats a knowledgeable tour guide who has enthusiasm for what they do.