It rained during our excursion unfortunately but our guide Edward was such a fun and knowledgeable tour guide. We had a great time and appreciate getting to see so much of Puerto Plata that we would have never been able to see otherwise. Also, we felt very safe and cared for! Definitely recommend!
The tour was fun, informative and interesting. Our guide, Alexander (Zander) and his driver were outstanding. My only issue is that the tour was sold with a ride on their famous tram, which has been closed for 18 months waiting to be rebuilt. They need to change their advertisement.
事業者からの返答
Thank you for your very kind review. Zander (Xander) is a wonderful and enthusiastic guide - he will see this review :-) Regarding the cable car - we are provided with new restart dates and we do try to update as quickly as possible. We communicate often with the management and government liaisons to ensure accurate information. It says so much that we received a 5-Star review, regardless. We hope to see you again soon when the cable car recommences operations!
HAPPY SAILING!!
H
heidimies
October 23, 2024 · via Tripadvisor
The tram is out of service in the coming months
We left from
Our apartment and hoped we would take the tram up to the mountain, but unfortunately the tram is out of operation and we were instead driven up the mountain with a small truck. The mountain was a nice experience, but had hoped that the tram was in operation.
事業者からの返答
Hej! Det ser ud til, at du anmelder det forkerte firma, da vi ikke bruger lastbiler. Vi bruger kun premium, AC-køretøjer. Teleferico (svævebanen) gennemgår større renoveringer, så denne udflugt kan ikke bookes gennem os via Viator på nuværende tidspunkt. Vi håber at se dig en dag som vores gæst!
P
Paul_L
July 2, 2024 · via Viator
Trip to Puerto Plata.
We were able to experience Puerto Plata, but there wasn’t much time to fully enjoy. Also, the cable car wasn’t running which would have been the highlight of the day. They drove us up the mountain instead.
R
Ross_B
June 12, 2024 · via Viator
Puerto Plata cable car excursion
It was a great day in Puerto Plata with Anthony. Maybe it should not have been sold as a cable car ride since the cable car has been inoperable for around two years, but the drive up the mountain was actually quite enjoyable.
事業者からの返答
Hi! Thank you for the review. Anthony is awesome. We just wanted to let you know that the cable car has been operating and not inoperable for two years. We operators were notified very recently that operations would cease for renovations. The cable car is now undergoing complete renovation to the building which houses the gondolas including major upgrades to restrooms, etc. We hope you come back to see us very soon so you can experience the ride down in the cable car. Our regular experience always includes the mountain drive up and the cable car ride down. We hope you enjoyed the beautiful botanical gardens as well as the photo opportunities with the Christ statue and the mountain vista :-)
M
melishaf2023
June 2, 2024 · via Tripadvisor
Great time in Puerto Plata, DR
We had a wonderful time! Our guide Winston was knowledgeable and helpful! Even with the top of the mountain in a cloud - we still enjoyed our ride down and had beautiful views of the city.
M
Melody_o
May 18, 2024 · via Viator
Fantastic experience
Alex our guide was the best! He was above and beyond with friendliness and knowledge. He kept us entertained the entire trip and always looked out for every guest wherever we were, making sure we were always safe and informed. He was eager to help anyone in need of anything.
Our driver Luis was a fantastic driver in the midst of those crazy streets with all the scooters zooming in and out. We felt very safe with Luis behind the wheel!
C
Chheng_H
May 17, 2024 · via Viator
Awesome Safe Knowledgeable
Our tour guide Westin is awesome!! Very professional and knowledgeable. He makes sure everybody is comfortable and safe. He’s very experience at what he does because all the other tour guides acknowledged him when we’re out in public.
E
emmapK7442MU
May 6, 2024 · via Tripadvisor
Awesome tour with amazing views. Highly recommended!
Puerto Plata was the final stop of our cruise and we booked this tour last minute - we are so glad we did. Alex is a very informative and well spoken guide. He really gave us the sense of history, culture and community. We spent the first part of the tour visiting sites in the city in a much appreciated air-conditioned van. We were a small group which then broke into two - those who were spending the next few hours at the beach and us who were heading to the cable car. Another guide was dedicated to the beach group and we were lucky to have Alex as our private guide for the rest of the trip. The van took us to the top of the mountain where the views were simply breathtaking and the temperature thankfully much cooler. Surprisingly the cable car ride was quite smooth. Once back down it was a quick trip in the van to the cruise port. Chilled water, rum punch and freshly picked bananas were all offered as refreshments.
J
Jennifer_N
April 20, 2024 · via Viator
Excellent excursion
Our tour guide, Xander, was excellent! He was informative and attentive to our group ensuring everyone was happy and nobody was left behind. We had a great time and would not hesitate to book this again!
事業者からの返答
Thank you so much for reviewing Explore Puerto Plata's Best with Cable Car. Xander is a great Tour Host and he appreciates your thoughtfulness :-)
HAPPY SAILING!
