Choose Carmel Car Service if you want to be stranded
Absolutely horrible experience!!! Arrived at the airport bags in hand and was called by Carmel manager. He said that they had a problem....The driver was not coming to pick us up. I was told to get an uber and they would refund my money.
I am still waiting on the refund.
This company is not reliable. You will be left stranded.
DO NOT make the same mistake I did.
Choose another means of transportation.
事業者からの返答
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.
4
471derekp
February 1, 2026
Pre pay with cash only wtf
I was asked to pay as soon as I entered the cab. The driver added his desired tip, he then wouldn't accept the 100 dollar note I gave him. I have used carmel for 20 years and they won't accept debit or credit cards fro m me? No reason why.
I have never felt so disrespected in my life.
There also was no display of driver info I in cab.
Very disapionted .
事業者からの返答
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.
J
John_Y
June 18, 2024
Great
The politeness of the driver and the cleanses of the vehicle, he treated us like family. Overall a great experience.
事業者からの返答
Dear Customer,
We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future.
Sincerely, Carmel Team
B
Bonnie_L
September 10, 2023
Easy drop off!!
Great ride from home to the airport. Dropped at the curb. With a family member with physical disabilities, this was a fantastic option!
事業者からの返答
Dear Customer,
We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future.
Sincerely, Carmel Team
C
Christine_T
September 2, 2023
Our driver was very...
Our driver was very friendly and helpful, we will use your company again. The communication before pick-up was awesome.
事業者からの返答
Dear Customer,
We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future.
Sincerely, Carmel Team
B
Bruce_K
July 11, 2023
Excellent!
Driver punctual and professional. Got me to the airport promptly. Will definitely use this service again.
事業者からの返答
Dear Customer,
We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future.
Sincerely, Carmel Team
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