Professional driver Reese was on time and courteous. Very informative , kind, helpful with luggage and had cold waters for us all. Family of five with big luggage and carry ons.
事業者からの返答
We are delighted to hear that Reese was professional, on time, courteous, and helpful with your luggage. We are also glad your family of five had a comfortable transfer with enough space for your luggage and carry-ons.
We truly appreciate your feedback and hope to welcome you again in Paris.
Best regards,
PROFI DRIVER
S
Sylvia_C
May 27, 2026 · via Viator
Driver was not waiting for us upon arrival
Car was great, but driver was not waiting for us with our sign! Our flight was slightly early but we had provided our flt information. We had to wait approx 30 min for him to arrive while other drivers picked up their clients. Thank goodness he answered his phone so we knew he would eventually be there!
事業者からの返答
We are pleased to hear that you were happy with the vehicle, but we sincerely apologize that the driver was not waiting for you in the arrivals area with your name sign when you came out.
Even when a flight arrives slightly earlier than scheduled, our goal is to coordinate the pick-up smoothly and make the meeting process easy for our guests. We understand how frustrating it can be to wait after a long flight while other passengers are being met by their drivers.
We are glad that the driver answered his phone and completed the service, but we will review this situation internally to improve our airport coordination and meet-and-greet process.
Thank you again for your feedback. We appreciate the opportunity to improve.
Best regards,
PROFI DRIVER
G
Ginny_T
December 4, 2024 · via Viator
Great airport pick up!
The English speaking driver was waiting and had a sign so we could clearly find him. The Mercedes van had plenty of room and was very clean.
事業者からの返答
Hello,
We are delighted to read your informative and positive review. We pride ourselves on our high standards and we are constantly striving to maintain high-quality service. We are looking forward to seeing you on-board with us again soon. Thank you! PROFI DRIVER
M
Marilyn_H
June 30, 2024 · via Viator
Excellent airport oickuo
Excellent service with our pickup from Charles DeGaulle airport in Paris. The driver communicated with us immediately to let us know where he was waiting. The car was roomy and clean. The ride was pleasant and comfortable. Would definitely use this service again
事業者からの返答
Hello,
We are delighted to read your informative and positive review. We pride ourselves on our high standards and we are constantly striving to maintain high-quality service. We are looking forward to seeing you on-board with us again soon. Thank you! PROFI DRIVER
K
Keith_H
August 28, 2023 · via Viator
Very Professional
The service is pricey but very convenient. The driver contacted us prior to our arrival to verify the details.
事業者からの返答
Hello, We are delighted to read your informative and positive review. We pride ourselves on our high standards and we are constantly striving to maintain high-quality service. We are looking forward to seeing you on-board with us again soon. Thank you! PROFI DRIVER
P
Pamela_Y
May 4, 2023 · via Viator
Lovely transition from plane to city apartment.
The nicest greeting from our driver and his ability to make us feel welcome. The lovely and spacious van, the drivers easy answers to our questions, and the beautiful day which I attribute to Viator (thank you very much/merci beaucoup).
事業者からの返答
Hello, We are delighted to read your informative and positive review. We pride ourselves on our high standards and we are constantly striving to maintain high-quality service. We are looking forward to seeing you on-board with us again soon.
Thank you!
PROFI DRIVER
