カンクンの往復送迎サービス
説明
私たちの乗り物は、最新モデルであり、エアコン、快適で安全、そして専門的に認定されたドライバーのみが運転します。 私たちは一貫して、比類のない車のクオリティと革新的な付加価値をカンクンの乗客に提供する卓越した新基準を確立しました。私たちは、空港でスタッフを用意して、どんな飛行でもあなたを歓迎します。私たちは24時間緊急番号で年間365日働いています。
ツアーオプション
ハイライト
含まれるもの
集合場所と時間
カンクン国際空港に到着するすべての旅行者に輸送サービスを提供し、リビエラマヤ地域内の各ホテルへの快適な移動を保証します。 私たちのサービスは往復パッケージです。つまり、出発当日もお客様をお迎えにあがりますので、カンクン空港への安全と手間のかからない帰国が保証されます。 到着するターミナルは、利用する航空会社によって異なります。 お荷物をお預かりしたら、ツアーオペレーターエリアにお進みください。 そこでは、メキシコ・トラベル・ソリューションズの担当者が、右側にカラフルな花のロゴが入った白とピンクのポロシャツを着て、社名の入った看板を持って温かく迎えてくれます。 あなたが私たちを見つけるのを容易にするため、私たちのチームが待っている場所は次のとおりです。 第3ターミナル：51番～54番のりば 第2ターミナル ナショナル : 53番のりば ターミナルインター2：グラブ＆ゴーカフェ前 ターミナル4：50番・26番のりば 弊社担当者とお会いの際は、確認書または写真付き身分証明書をご提示ください。 皆様をお迎えし、旅がスムーズに続くことを楽しみにしています！
旅行者の評価
重要情報
- 介助動物の同伴可
- 幼児は大人の膝の上に座る必要があります
- あらゆる体力レベルの方に適しています
- 5歳以上のお客様は全額お支払いいただきます。 4歳以下のお客様は、車内に座る必要がある場合を除いて無料サービスを利用できます。その場合、全額が請求されます。
- ゾーン 1 – カンクン: ホテルゾーンおよびカンクンダウンタウン (ホステル、ホテル、Airbnb を含む)
- ゾーン 2 – プラヤ デル カルメン: ホテルおよびプラヤ デル カルメン ダウンタウン (ホステルと Airbnb を含む)
- ゾーン4 – プエルト・フアレス・イ・コスタ・ムヘレス: すべてのリトモカンクン、アマラカンクンビーチフロント、アトリエプラヤムヘーレス、最愛のプラヤムヘーレス、カタロニアコスタムヘーレスオールスイートスパ - オールインクルーシブ、ドリームズプラヤムヘーレス、エストゥディオプラヤムヘーレス、エクセレンスプラヤムヘーレス、ファインストプラヤムヘーレスバイザエクセレンスコレクション - オールインクルーシブ、ガルザブランカカンクン、グランパラジウムコスタムヘーレスリゾートスパ、ハシエンダデルマール、イカルスカイト、マジェスティックエレガンスコスタムヘーレス-オールインクルーシブ、Muelle Pto. Juarez-ultramar、Paradisus Playa Mujeres、Planet Hollywood Adult Scene Cancun、An Autograph Collection All Inclusive Resort - Adults Only、Riu Dunamar、Riu Latino、Riu Palace Costa Mujeres-All Inclusive、Secrets Playa Mujeres、Trs Coral Hotel Playa Mujeres、Villa Del Palmar Cancun。
- ゾーン6:プエルト・モレロス: アカマヤリーフカバナスビーチ、アスルビーチバイカリスマ、アスルバイエンカント、アスルセンサトリ、ブレスレスリビエラカンクンリゾートスパ-大人専用-オールインクルーシブ、カサパルマPto. Morelos, Casa Palma Real (pto. Morelos), Casa Shiva Pto. Morelos, Casa Wagner Pto. Morelos, Corales Suites Pto. Morelos, Desire Pearl Resort Riviera Maya, Desire Resort And Spa, Dom. 特にプエルトモレロス、ドリームズジェイドリゾートスパ-インクルーシブ、ドリームズナトゥーラ、ドリームズリビエラカンクンリゾート＆スパ、ドリームズサファイアリゾートスパ-オールインクルーシブ、エクセレンスリビエラカンクン-大人専用オールインクルーシブ、ゴルフムーンパレス、グランドレジデンスリビエラカンクン、ハシエンダモレロスPt. Morelos、Haven Riviera Cancun、Hidaway at Royalton Riviera Cancun、An Autograph Collection All Inclusive Resort - Adults Only、Hilton Cancún All Inclusive、Hotel Amar Inn Pto. Morelos, Hotel Arena Beach Club Pto. Morelos, Hotel Casa Jardin Pto. Morelos, Hotel El Moro Pto. モレロス、ホテルゴタデサル、ホテルマリーナエルシド、ホテルオホデアグアPto. Morelos, Hotel Posada Amor Pto. Morelos, Hotel The Mangles Suites (pto. Morelos ） 、 Hyatt Ziva Riviera Cancun、La Casitas Pto. Morelos, Las Iguanas Condos Pto. Morelos、マルガリータビル島保護区リビエラカンクン-オールインクルーシブバイカリスマ、ムーンパレスグランド、ムーンパレスニズック、ムーンパレスサンライズ、ニコロデオンリビエラマヤ、オーシャンコーラルトルコサ、ポサダエルモロ、ロイヤルトンリビエラカンクン、オートグラフコレクションオールインクルーシブリゾートカジノ、シークレッツリビエラカンクン、シークレッツシルバーサンズリビエラカンクン、センシラリゾートスパリビエラマヤ、ザファイブスオーシャンフロントPtoモー、ベラスコンドスPto. Morelos、Ventus At Marina El Cid、Zoetry Paraiso de La Bonita Riviera Maya - All Inclusive.
- 特定のニーズがある場合やペットや介助動物と旅行する場合は、すべての乗客の安全と快適さを確保するために、プライベート交通機関の予約を検討してください。 ご到着前にご要望をお知らせいただければ、必要な手配をいたします。
- 健康制限なし
レビュー(261)
It was very economical and reliable way to get to our hotel and back to the airport. Driver was waiting for us at the airport with a name tag and on our way back to another driver was outside the hotel’s reception on time. I would definitely use this service again!
Jamie lied about a lot of things and I think it was very misleading yes we had an amazing experience with the whale sharks but Jamie didn’t do that..he gets ya in to do these excursions and then screws ya over. We had to pay extra at the excursion and he said we wouldn’t…so he said we would get free suvinerar from the whale shark excursion…had to keep asking for it then day we left to go home he gave me a bag…from a little grocery store with hot sauce and magnet. Not even from the whale shark experience. Wouldn’t ever recommend Jamie again. Will not be back. We also couldn’t travel with hot sauce…so went right in the trash…
We are very sorry your experience fell short of expectations. We are glad you enjoyed swimming with the whale sharks, but we regret the miscommunication regarding excursion costs and the souvenir. We take this feedback seriously and will use it to improve our service.
Communication on the app was prompt. I was given great instructions on where to meet the driver. Staff was courteous and friendly
Thank you for sharing your experience! We are glad to hear that our communication through the app was prompt and that the instructions provided made it easy to locate your driver. It is also wonderful to know that our team was courteous and friendly throughout your experience. We truly appreciate your feedback and hope to assist you again on a future trip!
They are very nice and friendly and on time they make sure we where comfortable at all times I will do it again
Thank you so much for your kind words! We're glad the friendly, punctual service came through at every step, and that your comfort was front and center throughout the ride. Hearing you'd do it again is exactly what we aim for with every trip. We hope to see you again soon!
We had to wait a hour for transport, customer service was awful. I will not use the service i paid for back to the airport. I will pay another fee for a cab.
Thank you for taking the time to share your experience. We're sorry to learn that the wait time and the service you received did not meet your expectations. We understand how frustrating this situation can be, and we appreciate you bringing it to our attention. Your comments have been documented and will be shared with the appropriate team for review as part of our continuous improvement efforts.
My husband and I booked a roundtrip shuttle for our stay in Cancun. The driver from the airport to our hotel was personable. Driving in Mexico is a little crazy as the drivers dodge and weave in and out of traffic. Looks like they are going to side-swipe the other cars. Our transport from the hotel back to the airport was TERRIBLE. First the driver was late picking us up. Then he was the only driver we had that drove like a turtle. We ended up taking a very different route and drove through the city of Cancun. Got stuck in traffic and the other passengers were concern about missing their flight. Once the driver realize that they may miss their flight, he started driving like a bat out of HELL. I know were going 100mph in curves. We were all holding on the the grip bars they have on the back of the seats. I was praying that we did not crash. It was ridiculous on how reckless he drove. Once the couple got dropped off I noticed they did not leave him a tip. And once we got off with the other remaining couple, none of us gave him a tip either because we could have all lost our lives if he would have crashed!!!!!!!!!!! MTS please do better with your drivers!!
Hi, thank you for taking the time to share what you and your husband went through in such detail. We're truly sorry about the experience on your return transfer to the airport, both the delay in pickup and the way the driver handled the vehicle, we understand that feeling unsafe during the ride is far from what we want any of our passengers to experience. We take feedback like this very seriously, as driving safety is a priority for us. We'll be reviewing this closely with the appropriate team to reinforce our drivers' training and performance. Thank you for letting us know.
It was a good experience to get transferred to my hotel. It's a transport 8 don't really know what else say...
Thank you so much for taking the time to leave us your comment and rating! We're glad to hear the transfer to your hotel was a good experience and that overall you felt well taken care of along the way. Feedback like this helps us keep offering reliable service on every trip. Thank you for your trust!
Pick up was on time, safe and smooth travel, rep was very friendly, reliable and price was very reasonable comparing to other transfer company.
So my name is Tamika and I flew Delta. I made the reservation for myself and Brittany (I used her itinerary for the times since she came in after my flight on Southwest). I was not aware that you there would be two different terminals when booking and I guess that's where the issue came in. Upon arrival, I found MTS vans and told them I needed to go pick up Brittany. I was told that they had to go get her first then come get me and it would be about 5 mins. I waited outside for about an hour mind you it started storming very bad and I was soaked. I asked to sit in a van while the one that was coming to get me arrived. After being out there, I was then told to get in the van and it was taking me to pick up Brittany who also was wet from the storm. Now on the day of departure, a van came to the hotel however they claimed that was not our van and we had to wait 5 mins. 5 mins came and gone to the point where I ended up paying $60 for a taxi for her and I to get to the airport after I had paid for the roundtrip service. I did not receive roundtrip service. I honestly would love a refund!
Hi Tamika, thank you so much for sharing what you and Brittany went through in such detail. We're truly sorry about the confusion with the terminals, the time you spent waiting in the storm, and that the return transfer ultimately didn't come through, leaving you to handle it on your own. We completely understand how frustrating this must have been, especially after a long flight and having already paid for a service that didn't come through as expected. We've already sent your case to our customer service team so they can review it in detail and provide the appropriate follow-up. Thank you for your patience and for giving us the opportunity to hear what happened, this helps us keep improving.
The service I took was airport-hotel-airport. I was very satisfied with the service I took; it was a shared service, and the waiting time at the airport to go to the hotel, as well as from the hotel to the airport, was quite good, only about 15 to 20 minutes of waiting. The van that picked us up was clean, with air conditioning, and the driver was very kind. The customer service was very efficient.
¡Hola! Muchas gracias por tomarte el tiempo de compartir tu experiencia con nuestro traslado compartido aeropuerto-hotel-aeropuerto. Nos alegra enormemente saber que los tiempos de espera fueron breves y que disfrutaste de la limpieza y comodidad de nuestra van. Le haremos llegar tus felicitaciones a nuestro conductor y al equipo de servicio al cliente. Esperamos tener el placer de recibirte de nuevo en tu próximo viaje. ¡Buen viaje de regreso!
