Seamless pickup and drop off. Our flight was scheduled to land at 11pm and we weren’t out to the pickup spot until 12:20am, but the greeter and driver were very patient. Couldn’t have asked for a better experience to our hotel after 20+ hours of flying and arriving so late. Great job!
事業者からの返答
Thank you so much for your wonderful review! We’re glad to hear your pickup and drop-off were seamless, even with the late arrival and delay getting to the pickup spot. It’s great to know our greeter and driver were patient and helped make your transfer comfortable after such a long journey. We truly appreciate your kind words and hope to serve you again soon! 🚐✨
K
Kerensky_D
August 30, 2026
First stop
Timely pickup very clean and nice driver vehicle was clean air conditioned from airport to hotel nice ride
事業者からの返答
Thank you so much for your kind review! We’re happy to hear your pickup was on time and that you enjoyed a clean, comfortable, air-conditioned vehicle with a nice driver. We’re glad your ride from the airport to the hotel was smooth and pleasant. We truly appreciate your support and hope to serve you again soon! 🚐✨
T
Tali_V
August 29, 2026
Friendly stress free and professional service.
Great friendly service. The pick up was easy and stress free. Highly recommend this service. It is also cheap compared to taxis and on time.
事業者からの返答
Thank you so much for your kind review! We’re happy to hear that your pickup was easy, stress-free, and on time. It’s great to know you found our service friendly, reliable, and good value compared to taxis. We truly appreciate your recommendation and hope to serve you again on your next trip! 🚐✨
V
Volnation
August 13, 2026
Good Driver
Fantastic driver. I think they had the whole thing set up perfectly… the email wasn’t correct on the meeting spot. But, texting fixed that.
事業者からの返答
Thank you for your honest feedback. We’re very happy to hear that your driver was fantastic and that the overall transfer setup worked well. We apologize for the incorrect meeting spot information in the email, and we’re glad our team was able to resolve it quickly through text communication. We appreciate your understanding and will continue improving our instructions to make every pickup clearer and smoother. 🚐🙏
E
Emma_U
July 23, 2026
Fantastic service! Picked us up on earlier flight!
We flew from Phuket to Bangkok. We ended up getting an earlier flight from Phuket & literally we had to run to get the flight. I sent a quick message to say we would be getting into Bangkok airport earlier. They responded back immediately & confirmed they could pick us up earlier! Easy to find at Bangkok airport on arrival, communication via what’s app easy & no wait for driver! Great service! Thankyou
事業者からの返答
Thank you so much for your wonderful review! We’re very happy to hear that our team responded quickly and was able to adjust your pickup time after your earlier flight to Bangkok. It’s great to know the meeting point was easy to find, WhatsApp communication was smooth, and there was no waiting for the driver. We truly appreciate your kind words and hope to serve you again on your next trip! 🚐✨
L
LeoL70
July 22, 2026
Smoothless
Everything went smoothless. Congratulations to the people involved in my private transfer .
事業者からの返答
Thank you so much for your kind review! We’re delighted to hear that everything went smoothly with your private transfer. We truly appreciate your kind words for our team, and we’ll be happy to share your compliments with everyone involved. We hope to serve you again on your next journey! 🚐✨
J
JONATHAN_T
July 5, 2026
Bangkok Transfer Service
Absolutely flawless transaction from booking to pickup. Was contacted before trip, and all through pick up. They were on time waiting for us in the airport and van was outside ready to go! Excellent driver as well. Highly recommend if coming to Bangkok.
事業者からの返答
Thank you so much for your wonderful review! We’re delighted to hear that everything was flawless from booking to pickup, with clear communication before and during your arrival. It’s great to know our team was waiting on time, the van was ready, and your driver provided excellent service. We truly appreciate your recommendation and hope to welcome you again in Bangkok! 🚐✨
L
Linda_C
July 4, 2026
Definitely recommend!
The pick up at the airport was very quick and efficient. Very well organized and easy to find. It was so nice to have it arranged ahead of time and not have to worry about finding transportation after we arrived.
事業者からの返答
Thank you so much for your kind review! We’re delighted to hear that your airport pickup was quick, efficient, well organized, and easy to find. We’re glad the advance arrangement gave you peace of mind and made your arrival stress-free. We truly appreciate your support and hope to serve you again on your next journey! 🚐✨
P
Pascale_S
July 2, 2026
Not impressed with the lack of unprofessionalism
I have been using Viator for many years, and overall they are a good company. However, I got to Gate number Four about an hour later then expected because I had a difficult experience with immigration. The Viator representative did not have a sign, and was standing off to the side. I had to ask her if she represented the company, and she stated she did. She was also meeting another Asian party , and put them in a car first even though I had gotten their first.. A car came for me ,and I am so grateful to driver for getting me to my chosen destination. He was excellent, and the representative was not at.
事業者からの返答
Thank you for sharing your honest feedback. We’re very sorry to hear that the meeting process at Gate 4 was not as smooth as it should have been, especially after your difficult experience with immigration. We appreciate you letting us know about the signboard and waiting coordination, and we will review this with our airport representative team to improve the guest experience.
We’re glad to hear your driver provided excellent service and helped get you safely to your destination. Thank you again for your feedback and for choosing our service. We continuously improve to provide clearer, smoother, and more reliable arrivals for our guests. 🚐🙏
J
James_C
June 24, 2026
Transport from airport to hotel
The operator arrived very promptly (even well before our scheduled pickup time), and sent me several messages with details and photos of where we would meet at the airport. The coordinator at the airport also sent a photo of my sister and me to the driver, so he recognized us where we went to meet the vehicle outside the airport terminal. The vehicle they used was comfortable and had plenty of room, especially since we were the only passengers.
事業者からの返答
Thank you so much for your detailed and kind review! We’re delighted to hear that our team arrived promptly and provided clear communication with meeting details and photos. It’s great to know the airport coordinator and driver worked together smoothly to make the pickup easy, and that the vehicle was comfortable with plenty of space. We truly appreciate your trust and hope to serve you again on your next journey! 🚐✨
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