The arrangements in Bangkok were fine. We only waited 2 minutes before our driver arrived. Our car was clean, and our driver was polite. Can't find fault going from the airport to Hua Hin. The same can't be said for our return journey from the hotel to the airport. The company sent an electric vehicle for this trip, which had to stop to recharge for 20 minutes. As a result, and not factoring in traffic congestion, we had only half an hour to spare before boarding once we cleared security. As a consequence, our plan to buy items at the airport didn't happen. In hindsight, it would have been a better option to only use this service from the airport to Hua Hin and book a local car for the return journey.
事業者からの返答
We are very sorry for the inconvenience on your return journey from Hua Hin to the airport. We’re glad the arrival transfer from Bangkok went smoothly, but we understand how stressful it must have been when the vehicle needed to stop for charging and left you with limited time before boarding. Please send us your booking details so our team can review the vehicle assignment and timing carefully. Thank you for your feedback, as it helps us improve our planning for long-distance airport transfers.
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David_A
March 14, 2026 · via Viator
Super great experience
I loved the clear communication. I received a text confirming the time and pick up point. Then I received a picture of the car. And then 20 minutes before scheduled pick up time a picture of the car on site at the hotel.
The car was first class, super clean. Our driver very professional and made sure we were comfortable with food and restroom stops whenever needed.
Highly recommend.
事業者からの返答
Thank you for your wonderful review. We’re delighted to hear that the clear communication, comfortable vehicle, and professional driver made your journey smooth and enjoyable. We truly appreciate your recommendation and hope to welcome you again on your next trip! 😊
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noradalheim02
February 8, 2026 · via Tripadvisor
Great trip
Great experience! No complaints. The driver was nice and didn’t talk to much since we we’re tired after a long flight!!!
事業者からの返答
Thank you for your feedback.
We’re glad you had a great experience and appreciated the driver’s considerate, comfortable service after your long flight.
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SRippon67
December 29, 2025 · via Tripadvisor
BKK to Hua Hin December 25
We had a good driver who was friendly and courteous. The car was spacious and comfortable. The pick was good and we couldn’t complain about the service.
事業者からの返答
Thank you very much for your kind review!
We’re happy to hear that your driver was friendly and courteous, and that you found the car spacious and comfortable. It’s great to know the pickup and overall service met your expectations. We truly appreciate your feedback and hope to assist you again in the future!
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simoneJ953JX
June 22, 2025 · via Tripadvisor
Excellent prompt pickup earlier than booked.
Our flight arrived early into Bangkok and the company organized an early pickup. We only had 15 minutes to wait and we were on our way.
事業者からの返答
Thank you for your feedback! We're glad to hear everything went smoothly with your early arrival and that the company was able to quickly arrange your pickup. It's great that you only had a short wait before heading off—perfect start to your visit!
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G2539TKkate
June 5, 2025 · via Tripadvisor
Great service.
Clear communication before pick up along with clear instructions as to where to meet. They even sent a photo of who to look for and a picture of the sign board. This made it very easy to find them in a big airport. Car clean, water provided. It was a smooth trip, good driver. Would definitely recommend.
事業者からの返答
Thank you for your wonderful feedback! We're so glad to hear that the clear communication and helpful instructions made your airport pickup stress-free. It’s great to know the vehicle was clean, water was provided, and the ride was smooth. We truly appreciate your recommendation!
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Bobcathluke
October 29, 2024 · via Tripadvisor
Hua Hin taxi service
Hua Hin taxi service were punctual and efficient on both of our journeys to and from the airport and I would use them again.
事業者からの返答
Thank you for sharing your experience! We're thrilled to hear that our taxi service was punctual and efficient for both of your journeys. We look forward to serving you again on your next trip!
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Nisha_P
October 17, 2024 · via Viator
Safe travel
Safe travel
From BKK to Hau Hin was a long 3 hr drive
Pick up was 19:00 and a long 3hr drive
Driver was on time
事業者からの返答
Thank you for sharing your experience! It’s great to hear that the driver was punctual for your 3-hour journey from Bangkok to Hua Hin, even with the late pickup at 19:00. Safe and timely travel is always appreciated!
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Lauren_M
April 29, 2024 · via Viator
Stranded at the airport by No Show!
No one showed up! and was told on the phone there was no booking, when I had a booking and reference number. Then told, sorry go on the website and maybe get a refund. none of this is helpful when I'm at the airport after a long flight without transport.
Luckily the express airport service lady stepped in and saved the day - she was excellent.
i booked through Viator to get a seamless service from the plane to Hua Hin, it appears they cannnot do this, so how could i recommend them?
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marysteven
February 23, 2024 · via Tripadvisor
Excellent service throughout.
Booked a taxi through Viator for the next day from Bangkok to Hua Hin. Was sent clear instructions which worked out perfectly. The rep was waiting at Gate 2 as we were informed. Waited only 10 minutes for the taxi which whisked us off on our 3 1/2 hour journey.
事業者からの返答
It's great to hear that your taxi booking through Viator went smoothly and that you received clear instructions. A hassle-free journey can make all the difference, especially for a 3 1/2 hour ride. If you have any other trips planned or need further assistance, feel free to reach out!
